Gigi’s Cupcakes of Overland Park

The cupcakes are giant, and look beautiful! I’ve had them special ordered (for events) and they were adorable and delicious! However, this review is for my first and ONLY time in their brick and mortar store. I was underwhelmed by their customer service!
I was the ONLY person in the store when I went in to get a coworker a special birthday treat. I wanted help with suggestions on popular flavors, or best sellers, something! The lady behind the counter didn’t care enough to look up from her phone, or even acknowledge my questions. I awkwardly decided, and she picked the cupcake up with nothing between her skin and the cupcake. Dropped it in the box, it fell sideways and instead of starting over, she handed it to me as it was.
I know they’re just cupcakes, but when it’s a novelty, with pricing to match I expect a little more– bummer!

I love there cupcakes here! i’ve been going to this one for a while now and they have always been polite and nice. i recommend this place if you want good cupcakes. its a bit pricey but its wort it.

I’m giving this place a 3 merely for the flavor selection. They offer a great variety but unfortunately, as a first time visiter to a brand new store, I thought the cakes were very dry, to the point where my boyfriend said, «well you never know when they were made.» The combination of the hard to the touch frosting and an almost crumbly cake did not do it for me. Sorry Gigi’s, I was anxiously awaiting the opening too! Maybe the mini cupcakes would of been a better choice for me. *this was the mission, KS location

The convenience of placing your order online is wonderful! I wish everyone would do this. The online ordering is one of the main reasons of why I will always order from here but the big reason is the cupcake. The cupcakes have a lot of frosting but you can scrape it off. The cake part itself is simply delicious. Moist and all flavors taste wonderful.
The reason for the 4 stars is the service. I have yet to meet anyone in this place who can smile or say Thank you for coming in. I wish I could avoid the staff all together when I order online. You would think that after reading some of the same concerns as mine that management would do something about this but I guess not.

Awesome service and awesome awesome cupcakes!!! My dad surprised my son with cupcakes and he was so happy. They look and taste amazing!!!

They did my wedding cupcakes and did a PHENOMENAL job!!! To this day I still get people that comment on how elegant and tasty the cupcakes were. They offer different sizes of cupcake, so we mixed the mini ones with the regular size and had just the right amount. They also did our gluten-​free cutting cake on the top which was so moist and delicious. My husband has a gluten allergy, and they were able to make some of the cupcakes gluten-​free too. The whole cupcake display was amazing, the stand and the way they decorated the cupcake table. They have the BEST red velvet cake cupcakes that I’ve had. I’ve had several from different cupcake places and theirs is the best.

Wish they would put one in downtown. Seriously the best tasting cupcakes i have EVER had. the flavors are perfect. moist doesn’t do them justice, texture, and icing to cake ratio is so indulgent. will put a smile on your face just seeing the pretty little things. makes me feel like Marie Antoinette having them sitting in my house. my go to for every special occasion. also, you get rewards which leads to free cupcakes!

I ordered my daughter’s birthday cupcakes online, paid for them and got a confirmation. When my husband went to get them they had no record of the order. My husband gave them the order number and they said they had no way to look it up. So we showed them our bank transaction and they «threw together» our order. The cupcakes were SALTY! Rude employees. Didn’t offer anything to us for the inconvenience. The only reason they are getting 2 stars is for the cherry cheesecake cupcake.

Amazing baked goods! Attractive packaging. Clean environment. Mostly friendly staff. Some what pricey but they are great cupcakes! Most have a lot of frosting but that’s the best part right? :)

I went to GiGi’s today, I had never been in there before and told the two teenage girls working that as well. They just said, «Take your time.» Take your time? I’ve never been here before, could you offer me any advice? I wasn’t greeted with a smile, or asked how I was doing. So I kind of lurked around, got my cupcakes and left. The most incredulous thing is that when I paid there was a «tip» part on the receipt. You expect me to leave 15% for girls who are not interested in me or their jobs whatsoever moreover, didn’t say more than 12 words to me. Ridiculous. Their cupcakes are way overpriced too, but that wasn’t my problem. If I’m going to pay $ 3.25 for a cupcake I expect to be treated well. If you want advice or a friendly atmosphere, I’d suggest taking your business elsewhere.

I stopped by Gigi’s to get birthday cupcakes for my sister. I was surprised by how big the cupcakes were for the price. The cupcakes were very cute and unique as well as being very tasty! The girl who waited on me was very friendly and helpful as I picked out the cupcakes. It’s not someplace I would go to often, but for occasions like birthdays it was a nice place to visit.

We like this place because the kids love it. The icing toppings are huge, almost as big as the actual cake portion. The presentation is fantastic. They sell the mini cupcakes which are so awesome for school events. The minis are sold by the dozen and you can mix and match flavors. We’ve tried both Gigi’s and 3 Women & An Oven. I actually like the cake part of 3 Women’s better, but Gigi’s presentation and icing are much better… which is why 3W gets 3 stars are Gigi’s get 4 stars.

This is my favorite cupcake place. The frosting is delicious. Most of the staff is super nice. They usually have holiday cupcake specials… and LOVE customer appreciation month in the summer. THe other 11 months of the year, cupcakes are $ 3ish.
I’d consider myself a regular… and the change out of flavors keeps me interested. There is always a new cupcake to try. The best are Kentucky Whiskey & Blueberry Lavender. Oh. And Apple Pie.
A friend of mine loves the cheese cake cupcakes.
They have gluten free cupcakes. But… i haven’t had one. That’s actually next on my list. The lady at the counter mentioned that they are «the same» but a little crumblier.
Sign up for the rewards program on the website. You can earn free cupcakes and get email notifications of seasonal & holiday special flavors.
If it wasn’t here, then it would probably be some other cupcake place. But, i’m perfectly happy with Gigis :)

I went into the store to look for a wedding cake for myself. The girl presented me with a book and didn’t seem interested in selling me anything. I may not dress the best in the land of the rich people, but if a customer says «wedding», you should be doing your best to sell them something. Their prices for wedding displays were outrageous, even by JoCo standards.
After looking at the books, I looked at the cupcakes. I’ll be honest, I sneered. WAY too much frosting (more frosting then cupcake), I honestly felt the flavors were JoCo pretentious (And I live 4 blocks from the store). I walked out, bought nothing. I’m not paying $ 4 for a cupcake that I have to «fix» before I eat it.

I’ve only had one cupcake from here, to be honest.
I got the caramel chocolate flavor with a hint of sea salt. The cupcake was medium-​sized, the crumb was dense and not too dry, and the icing was very rich and piled like two inches high.
There was nothing special about it. The cake wasn’t particularly flavorful, and I ended up trying to cut the icing in half so I wouldn’t choke on it.
Afterward I felt like I’d been overwhelmed by a sickening amount of sugar and butter for no good reason. And I eat cake and cupcakes pretty regularly.
I prefer Cupcake A La Mode. Finer crumb, more flavor, bit more sophisticated.

I love Gigi’s! I am a teacher, and for my birthday my class bought me a six pack. They were so beautiful… and of them completely different. I of course shared them friends and everyone loved them. Later in the year one of my students brought me a single cupcake… Texas Chocolate… and it was amazing, possibly the best cupcake I have ever had. For Mother’s day I bought a four pack for a friend to share with her daughter, her mother, and her grandmother. They LOVED them. And of course, I have been there to buy cupcakes for myself on many occasions
What I love about Gigi’s…
1. There is such a variety.
2. You can show up and be surprised by the options or plan your visit according to their published menu.
3. Everyone who works there is friendly and knowledgeable.
4. The service is super quick so you can always count on being able to get in and get out.
5. The packaging is perfect regardless of how many or how few cupcakes you buy.
6. So beautiful they are perfect to give as a gift.
7. The cake is not too moist and not too dry… but just right.
8. The frosting is yummy and the amount they use is perfect because those who love frosting will get their fill and those who don’t like so much frosting can take some off.
9. They offer gluten free and sugar free cupcakes.
10. You get your moneys worth!

This is my absolute favorite place for cupcakes! I first tried it when my brother brought some back from Memphis. When I found out they were opening one in the area, I was ecstatic! I love every cupcake I have tried. My top 3 are strawberry shortcake, chocolate chip cookie dough and candy bar. I love the strawberry frosting so much I could eat it by itself! People usually complain that there is too much frosting but come on all you have to do is wipe some of it off!

5 stars for presentation. If I could conjure up a sixth star, I would. This place is absolutely adorable. The variety of flavors are so fun. The mix of color and texture are so artfully executed, every different treat looks appetizing in its own way. The biggest concern I hear from patrons of Gigi’s is in regards to the giant mound of frosting that accompanies each cupcake. This was my initial thought, but in all fairness, the more the better and I’d rather have too much and not eat it all than not enough and be left wanting. On my most recent visit, I got a dozen mini cupcakes. The frosting to cake ratio is a bit more reasonable with these. The box it comes in is adorable. Like I said, presentation was beautiful and it was amazing how quickly it was packaged and I was on my way with my lovely tasty package in tow.
**Just a side note, the box comes complete with adorably convenient handles, however, if you’re anything like me (clumsy) it may still be a good idea to hold the box from the bottom. I got all the way home to my driveway, retrieved the box from my back seat, and as I walked up to the front door, dropped one of the handles. Luckily, the way the box closes, my cakes were all saved, but slightly worse for wear. Good thing they were just for my tummy and not for any special occasion.

Gigi’s makes a fine cupcake, and is somewhere in the middle as far as my list of cupcake places.
We got two cupcakes — chocolate chip cookie dough (with a cookie on top) and mellow cream (picture a fancy hostess chocolate cupcake). There was way too much icing on the cookie dough one, and it was too sweet… nauseatingly sweet. The cake itself was moist enough but a bit thick. It almost had a muffin consistency instead of a light, airy cupcake consistency. The mellow cream was a bit dry and wasn’t huge on flavor. It didn’t have the excessive amount of icing, which was nice. It had «filling», like a hostess cupcake, but very little of it.
The store itself is nice and fairly large, bright and clean. They do split the cupcakes between two sides of the store which can throw you off if you, like me, don’t notice the other side and miss out on half the options at first.
Gigi’s is someplace I’d try again, but wouldn’t go out of my way for. Is about the same distance from my house as Cupcake a la Mode, which I think has a superior product, so that doesn’t bode too well for Gigi’s. Gigi’s is, however, slightly cheaper… but not enough to offset the lesser enjoyment of said product.

Ok… So I’ve tried a lot of these cupcakes. Most are very unmemorable. The winner by far was Tiramisu. It is filled (thereby injected) with cream cheese… not a lot, but enough to keep the cake moist.
Moist… that is the main concern here. Every chocolate cupcake I’ve tried was disappointingly dry. There is more icing than there is cake, but that doesn’t make up for the dryness.
The Canadian Maple was pretty good too… tasted like a pancake.
White Midnight Magic (Same as Midnight Magic but with white icing) was an exceptional let down. Would not recommend. Actually, I don’t recommend any chocolate cake concoction. SO DRY… water…water…
The Butterscotch dream was supposed to be filled with butterscotch filling… but actually had butterscotch chips. Really could have benefited from filling.
I’ve decided that you must try the cupcakes with filling in order to defeat the dryness.
I’ve compiled a list of filled cupcakes:
Tiramisu
Peanut Butter Jelly
Raspberries and Cream
Chocolate Salted Caramel
Coconut Cream Pie
English Toffee
That being said… why must you think so hard about buying a cupcake that costs over 3 dollars?
Still trying to get yourself a cupcake? Let’s make this harder. Only certain cupcakes on certain days… oh and at certain times (not all daily cupcakes are actually available all day). Get all worked up on Friday for Tiramisu and get there to find that you are stuck with Midnight Magic. Bleck.
Call ahead and maybe ask how long they have been setting around.