Sunlighten

I am a nurse that travels 280 mi/​wk to my job. I stay in a call rm. at the hospital. I called Sunlighten to inquire about the portable Solo sauna and a nice young man, by the name of Jayson Cole, who is very knowledgeable and seems to genuinely care about his customers. I purchased one in May, since it sounded like it was just what I needed. I have Hypothyroidism and also wanted to detox any heavy metals or toxins that might be interfering with my health. I received the sauna but found that it was a bit too heavy and bulky for me to transport weekly, since I am 65 and petite. So I am using it at home, and I have a Near infrared sauna that I am using in my small bathroom at the hospital. I can tell you there is no comparison between the Far-​infrared and the Near infrared. The Solo heats my entire body evenly by the end of the session I am sweating pretty good all over. The Near infrared does NOT heat evenly and I have to keep turning every few minutes while I sit on an uncomfortable stool. (The Solo lets you lie down comfortably, AHHHHH) With the Near infrared, I barely sweat at all, even tho I use it 30 min, with an additional ceiling heat lamp in the room. Jayson has been great, and even called me back on a holiday weekend, when I left a question. I called him yesterday to let him know my experience between the two saunas, and he asked me if I would be willing to share my experience to help others who might be conflicted on which type to buy. Save yourself the frustration and go with Sunlighten! If I had the money, I’d have one at home AND in my call room at the hospital.

I’ve had my sauna for nearly a year it was easy to assemble. Started using right away top part was working fine but noticed the floor was not heating called in told me to check connections did still not heating. Shortly after that received an email saying there was a defect in the floor heater so I called. Said it would be three weeks. Six weeks later I called now it was going to be two months which made it the first part of Jan this year called end of Jan they just got them in and would be shipping out within the next week. Here we are 1^st of March still no floor heater and they have not followed up. Poor customer service

I purchased a mpulse Aspire and can only speak for my experience with that.
Sales team ⁵⁄₅
I put these people through the ringer and everything that they claimed on their website they were able to send me clinical studies to backup. Thank you Andrea Franklin. My wife and I could not poke any holes through this company, and we tried. I had looked at a lot of saunas and figured out a lot of them were just repackaged junk coming from China. If you can’t get your hands on sauna’s to compare them check out
where this guy named Alex reviews them pretty in depth with video so you can see what he is talking about.
Quality ⁵⁄₅
The wood, the heaters, the glass, and even the premium sound system are awesome. This thing is thoughtfully engineered and carefully constructed.
Construction ⁴⁄₅
I have to knock some points off for this. On the whole construction was good. It was delivered quickly, and packaged really well. We had no damage to our equipment. The diagram for the feet in the instruction booklet was wrong, but the feet went on easy. We also bought the A.R.T and installation was easy but one of the holes for the sound heart was an inch off. I called they let me drill my own hole which took 2 seconds and sent me an e-​mail saying it wouldn’t hurt my warranty. Easy fix. The only other thing is it takes 3 people to assemble, not 2. It was my neighbor, my wife, and I. Oh and someone to watch the little ones lol. All in all construction was easy and efficient.
Health benefits ⁵⁄₅
I don’t have brain fog throughout the day. I wake up in the morning and feel like a weight has been lifted off my body. Plain and simple I believe this does what they claim. My wife and I have felt a big difference.
If you have questions send me a message. I’ll give you an unbiased opinion, well as close to one as I can.
Thanks for reading.

Absolutely horrible experience. Dealt with the distributor for 2 months! Wanted to give it to may husband for Christmas! He was supposed to take the 50% deposit back in September and then the rest in December. He never did that so he was trying to take the entire chunk at once and was having problems with my card. I drove to the bank and while we were talking and I was releasing the funds he informed me that he NOW couldn’t get it to me before Christmas!!! WHAT??? He RUINED my husbands gift and I told him to forget it. A Christmas present isn’t given AFTER Christmas. I had my handyman all set to install it, we had cleared out a place for it in our garage and spent all day making the perfect spot! So ridiculous! This is not the way to run a business. Just the worst customer service ever!!!

Andrea and the sunlighten team were so helpful and informative during the purchase process. They answered all my annoying questions ;) and were patient with me as I took my time to make a decision. My solo system arrives next week and I can’t wait!

This is Valerie Lindsey from Germantown, TN. I just want to give you a little bit of early feedback on our commercial use of the mPulse Believe Sauna.
We began sales on August 31 with a $ 49 Introductory Pass for a Week. We also offer 6-​month contracts.
Just want you to know that we are pleased so far with the interest in this new service and, to date, we’ve have surpassed our first month sales goal for the sauna.
I’m enjoying the articles on the Sunlighten blog. This has been a helpful tool.
Thank you for your assistance in getting this new service introduced at my business.

Very high quality product. We use our Far Infrared Sauna everyday. We use the sauna as part of a cancer treatment protocol, the detoxification is extremely effective. The sauna itself is beautiful and looks great in our home. We travel often and my wife does need to do a sauna treatment everyday, so we do use many different brands, but the quality of the Sunlighten is by far the best. The transaction at Sunlighten was handled by Jason Cole and he was very informative and made the process a pleasure. Delivery was also excellent and as promised.
G. King — Santa Paula, CA

Sunlighten has been a part of my business for over 2 years now. We have 3 Mpulse infrared saunas. Sunlighten customer support has been getting increasingly better. Our saunas are used everyday and with that being said, they should last you a long time if you are looking to use them for your home.
The new android screen is pretty cool. Netflix, Pandora, etc. It is a nice feature. We have not had any major issues with these Android units which have been installed in all 3 saunas for over 9 months. They continue to create upgrades to these for any bugs and added features.
Any issue I have had, Sunlighten always sends me a part. However, just plan on being patient, because if they don’t have it in stock it may take some time. A long, long time.
They have the most unique and interactive saunas on the market!
If you are looking to order a sauna ask for Sarah Wickens! She is full of information and generally does commercial accounts but she would love to help you too, I am sure. If you talk to her, tell her Chris from Awaken For Wellness sent ya ;)

I have the mPulse Believe in my Health and Wellness business. I love it! We also have color therapy and So Sound. It’s a great addition for my clients and staff alike! We love it!!!

I LOVE my mPulse Believe Infrared sauna! Not only for help with inflammation, stiffness and necessary detoxing to manage my RA (that which I have had since childhood) but how I have been able to incorporated this wonderfully healing technology into my massage practice; with GREAT reviews. Now clients get the added benefit of a Deep Tissue Detox that lowers blood pressure, and stimulates levels of facia getting the client all nice and prepped for a beneficial massage session. I would love to read what other massage therapist have to say about how the wavelengths with the mPulse truly increase necessary blood flow and circulation in atrophied or «stuck» tissues. Sunlightened full spectrum saunas make it much easier to unwind deeper levels of facial restrictions, while the body is in a state of warmth without raising a clients blood pressure. This is compared to clients I would see who a had traditional steam sauna before a massage and clients receiving massage after using the Sunlighten mPulse Sauna. (I welcome anyone who reads this review to open up my business website to check client reviews…
) With no short amount of research and various phone calls with a wonderfully helpful and KIND customer service agent at Sunlighten, my partner and I couldn’t be happier with this purchase. Honestly, our sauna incorporated with our regular routine of eating at least 80% clean, 4– 6 days working out and receiving advanced massage therapy is what we call Long Term Health Care :-)

I love my sauna! It is an amazing product! If you call there, ask for Jason — he is the best!

Sunlighten has some wonderful products! My brother and sister-​in-​law have the Solo Portable System, which I was able to use this past weekend and I loved it. It is perfect in size and portability, making it easy to use pretty much anywhere you want. I felt great after it, and am considering getting one for myself.

I couldn’t be happier with my Sunlighten Sauna. The design, workmanship, and functionality are fantastic. Gretchen was incredibly helpful with the purchase. It works like a dream and has added immensely to my sense of well being.

Sunlighten has wonderful products and their customer service is improving. We have been working with them for over a year to get our sauna fully functioning properly. Issac is a great contact and has helped us a lot. I appreciate all the correspondence and attention he has given us. I hope to resolve all our issues and update this review to five stars.

Poor customer service. Once they collect the money from you for a sauna, they are then unresponsive. Horrible customer service and google the reviews on this company that are NOT written by Sunlighten themselves. You will see tons of complaints from customers. Dont fall for the whole sales pitch, it’s just to get you to buy it. So far two other people I know personally had the same bad experience.

Ok, so I am one of those rare folks with EMF sensitivity. Anything with significant EMFs makes me feel horrible like cars, computers, cell phones etc.
I bought a sauna from Sunlighten in 2012, but this was before anyone took the EMF issue seriously. I thought I was doomed since the EMFs were so high. Then, I heard through the grapevine that sauna companies were producing low EMF saunas. I contacted Yvette at Sunlighten and she was a pleasure to work with. I told her my story and she took the extra step of shipping my new sauna to her headquarters and testing it for EMF before sending it to me. I got what i wanted… a super low EMF sauna! I am stoked, and now I am doing sauna therapy twice a day for 30 minutes and feeling better in only one week!
Thank you guys!

Beware when buying a sunlight sauna. Sure, they answer when YOU call, they DONT return your calls. They send you every part you need BUT it doesnt fix the problem. Amir is pretty nice in customer service but Katie is not. Good Luck-​you will need it.

From day one, the Sunlighten team has provided phenomenal customer service and has been a wealth of knowledge. After much research we chose Sunlighten based on their technology and reputation. The ordering process was simple and the saunas arrived quickly and in perfect condition. Assembly was simple and our saunas were up and running in hours. Sunlighten provided all the education and training we needed to become experts in infrared saunas.
We have had our saunas for four months now and we are attracting new customers daily. We have run in to minor maintenance issues but they are quick to respond or get back to me with anything I need. Sunlighten and their team have been an incredible asset in adding saunas to my existing business.
We have big plans on the horizon and we are truly looking forward to building a long a profitable relationship with Sunlighten!