VIP Limousine Service

AVOID AT ALL COSTS, ripoff. Terrible service. Sadly, ZERO STARS isn’t an option. We wanted a Christmas light tour. The driver showed up and didn’t know the instructions and didn’t have a route or plan. The limo main door was broken. That was just a taste of what was to come. The heat in the limo did not work in the back so the windows froze on the inside. Couldn’t see out. Many inside lights didn’t work or were broken. Air vents were missing, fell out and were inoperative. We complained quite a bit and the driver tried to restore heat. The owner said that is what happens in the cold. Really 20’s in KC in the winter, what a shock! He SHUT OFF heat in the back so heat from the front could come back. That didn’t work well. When I finally told the owner he had not fulfilled his contract and I was going to dispute the charge he instructed his driver to drop us (15 people with 4 young kids) off at a gas station miles from our pickup point. He left a message that he was calling the police for non-​payment and represented it as a felony. The driver did not try that, fortunately for him.
The fee was totally wasted as I spent most of the time dealing with the driver, the owner and the heat and lighting issues.