Patient First

On this visit, I came for treatment for my son. He was really ill. They have a computer check in now. That was annoying, but I was seen quickly by the intake person. We waited for less than 5 minutes before we were brought back for vitals. My little guy wasn’t breathing well, had a rapid heartbeat, and lethargic. After vitals, we were brought back to a room and a nurse was quickly brought to us. She immediately began a nebulizer treatment and a dose of a liquid steroid to help him breathe. He had chest xrays, too. I haven’t had great experiences here before, but the staff took great care of my little one. He left feeling a lot better and with prescriptions for his woes.

Go here at your own risk! Each time I have been here it has always been packed and I have waited at least an hour to be taken to a room and another 30 to 45 minutes to be seen by a doctor.
I have been here three different times for three different things. The first two times went great as I had very polite, understanding and caring doctors. However, the third and last time did not go so well. I went in after slipping and falling on the concrete sidewalk and injuring my tailbone. I was given x rays (after waiting for 20 minutes) and seen by one of the P.A.‘s (after waiting 30 minutes) The P.A. Karika was polite but did not pay attention to my allergy to Codeine so after prescribing Ibuprofen and Tylenol 3 (which has Codeine in it) she asked if I wanted my meds filled there and said okay and sent them right away to the pharmacy. She neglected to inform me she was prescribing me Codeine and it wasnt until after she brought the meds back to my room that I realized what she had given me. After I told her about it, she snatched it out of my hands and ran out of the room mumbling «I wished you would have told me because now I have to d/​c it!!» So after waiting another 10 minutes the nurse comes and tells me I can leave and I said I wasnt leaving until I got the pain meds that was prescribed to me. The PA was conveniently in with another patient so I was told I would have to wait. So when she came back we argued because I wanted my pain meds but she said that she couldnt give me anything else because a narcotic had been reported as dispensed. So I said what about giving me a paper script and I go to my pharmacy… again she said no. I asked to see a different doctor… and again she said no. I told her that I wasnt leaving until I got what I was promised and she said that if I refused to leave that they would call the police. I told them to go ahead because I wasnt leaving and I said I would save them the trouble and call them myself. 5 minutes later she comes back to my room and hands me a paper script for a different pain med.
After that, I dont believe I will be returning to this place unless I dont have a choice and I will request a different doctor if I get her again. I am tired of doctors and health care professionals bullying and not listening to their patients. Stick up for yourself and demand they do what you feel is best, not what they want just so you will get out of their face.

This is by far one of the worst places to go I don’t even want to give them the one star I have tried this office not once put 3 time and every time the docs didn’t know what to do for each reason different times. Last visit my child came in for what we can clearly see is a abscess and was told by the doc she didn’t know what to do and was give ib800

I could not get out of here fast enough to write this review. This is a clean place and the receptionist was most caring and kind. I felt as though she should have been the Dr seeing me. However once my name was called after a very brief wait, which was good for me, the attitudes came out the woodwork. While the assistant was taking my vitals Dr. Barnett approached me saying out of all the symptoms which one is the most severe because we can’t address all of them and some of them don’t sound related. I was floored like why is this. Then the assistant tried to explain that the insurances don’t like to pay. I informed her that I have very good insurance and since when do you not treat for what’s going on? I mean take the worst one and we’ll fix that one only? After that I tried to keep cool which I did but I wasn’t happy. Dr Barnett said that’s what your primary care Dr is for to fix all the other ones. I said I don’t have a PCP and she says that she suggest I get one. She never told me why I might be experiencing any of my symptoms. Still floored… Other than that experience every one else was good. I do know that I will not be going back here again. Can’t believe she said that’s what a PCP is for !!! And after writing this thought about why I went here when all other reviews were bad. Jesus take the wheel and in all things I give thanks. Forgive me if I came off brash but I am disappointed in this service here.

I’ve had some good experience with medical care and some pretty negative things. Sometimes I’m seen by someone quickly and other times, I’m sitting in a near empty lobby for about an hour before I’m called back. It’s a hit or miss and that’s probably not that great when it comes to your health.
The worst experience I had was last November when I came in with white patches on my throat, swollen lymph nodes, and an on-​and-​off fever. The nurse practitioner who examined me didn’t know that there are lymph nodes in more than one area of the neck even though you could feel mine. She patronizingly told me that there are no lymph nodes where I was pointing to. That unsettled me. But what was worse is she looked and swabbed my throat for strep. The test came out negative, so she took blood to test for mono. That came out negative as well and she wasn’t going to take another sample to send out because obviously I had the common cold… And she prescribed me ibuprofen, an over the counter pain and fever reliever.
A week later, I was getting worse. I went to a different doctor at a private practice. Got some blood work done. Ta da! I had mono. Apparently, if you get tested too soon for it, it may come back as negative. It would have been great if I had seen a medical professional who had some medical knowledge.

Seen very quickly. Employees were efficient and got me through as quickly as possible. Doctor took time with me and explained my situation. Medications were readily available. I was pleasantly surprised.

Stay far far away this place is the MCDONALD’S of drs offices. got diagnosed with strep throat and given NO antibiotics after paying 250 for meds I didn’t even need. My sister told me go back for meds but when I called they said I’d need another appt. This was less than 48 hours later. You’ll get seen quickly alright but good luck with feeling better. My real doctor was out of town and I had little options but anything beats being sick and ripped off!!!

If you want proper care go see a real doctor. This place will just prescribe you medicine for an illness you don’t have symptoms of. $ 10 for knock off robitussin, could’ve stopped at cvs for that and paid less. If this is your only option, fine. However, I’ve never had any issue resolved by a patient first. Not to mention if you have bcbs basic you now have to pay a $ 50 copay for any urgent care services. It’s not worth the subpar doctors. Go as a last resort. Not only that the door to the medical facilities in the back stays open so if you’re walking around in a gown everyone in the lobby sitting in front the door can see you. Very unprofessional.

I didn’t go here for myself, but I accompanied a friend. Luckily, they are open until 10pm to hopefully save people a visit to the ER. We arrived at 9:15pm and left at 10:40pm…It was practically ghost town and 10 minutes before closing hella patients came from the back. It was weird wondering where all the people were stashed when we came in.
The receptionist was nice and helpful considering this was their first time at Patient First. The touchscreen registration monitor was cool and modern, though we didn’t have to use it because the receptionist was already waiting to start paperwork and help the patient.
When I went with someone without insurance another time, it was nerve wrecking thinking about am extreme high bill. Luckily, it was about an hour process to be seen and checked. The total was about $ 190, for the basic checkup work like blood pressure, weight, blood tests. Not sure if it’s steap compared to other places, since I have insurance. Good thing my friend had that much money. The registration clerk was nice, informative and helpful to ensure we got taken care of and that their pockets wouldn’t be stepped on by the faciltators. Note that if uninsured the services each carry their own fee. The doctor was very nice too and of course for more money she cared enough to tell the patient to come back at the end of the week for a follow up.
I’d go here to get a quick opinion, but if it is something serious consider multiple opinions.

I like the treatment I always receive here. Considering I have many health issues the staff is always courteous and quick. I get better service here than from my own doctor!