Walmart

Wal-​marts could use classes in organization skills, product tracking and just plain old common sense management. I took a chance ordering a bicycle for my grandson site to store. Never, ever did I expect the outcome of waiting 1 hour while they searched and searched, told me it had been stolen, The store manager, Jeff Good, declining to see me because he’s on a conference call and general unconcern that it was no where to be found. How can you manage a store and not have a system. Customer Service has just vanished. Word of warning you better get there quick if you have to pick up your orders or layaway a from Wal-​Marts because your merchandise just might be GONE!

This location is so incredibly unprofessional! I placed an order for pick up yesterday. The email said it would be ready the same day. Because I know this location is never dependable, I waited 24 hours to send my employee to pick up the item. When she walked in, there were 4 employees standing around at customer service, chatting out their weekend. When my co-​worker inquired about the item, they told her that it had not been «picked» yet. She was informed that they were 50 orders behind. My coworker asked if she could «pick» it herself (since she had just walked passed the aisle) and she was told no. If she wanted to pick it herself, she would have to pay for it again (I had already paid for the item online). My coworker had to ask for a manager, who told her the same thing. LONG STORY SHORT– after about 20 minutes of back and forth foolishness, she was finally able to get the item by herself and leave with the item. Meanwhile, the 4 employees were standing there the whole time! This is exactly why they are so far behind on orders!
You can never find anyone to help you when you need help, there are always employees just standing around and chatting. Last time I was there, my cashier was actually texting on her cell phone while ringing people up!
Bad management, Very unprofessional!

This review is strictly for phone contact. The podiatrist at the nearby facility where my elderly mother lives had told her she needed a certain item for bad arthritis pain and he told her this store probably stocks that item. I was going to have a family member in Baltimore pick it up and bring it to her, but first I needed to be certain it was available — and I also wanted to have it left at the service desk for the sake of expediency — so I called the store. Since I don’t trust the average employee to follow through with anything these days, I requested to speak to the manager. A friendly-​sounding man finally got on the phone (his friendly-​sounding voice is the *only* reason I’m giving two stars instead of one) and he said he’d go look for it. HA HA HA… after a long time on hold, I was cut off — so I called back and was connected to various dead zones (by none-​too-​friendly people) before being cut off yet *again*. Finally I gave up and I had the podiatrist call me, and now I’ll order the item online (and *not* from Walmart).

While waiting for my cake order pick up at Sam’s Club in Owings Mills, Md, l decided to visit Wal-​Mart to pick up a few necessities.
As usual, l came out with far more items than l had planned on purchasing. This store was clean, orderly and the staff were pleasant, not the case in every Walmart that l have visited.
The department/​aisles that l visited (hair, beauty and paper goods) were well stocked with merchandise and provided a decent selection. Checkout was painless as they had a large amount of registers open including all of the 20 items or less lines, which was great. Turns out this Walmart may be one that l take the extra time to visit as it met all of my shopping needs with minimal hassle.

Two of the two employees I had contact with proved to be as dumb as a sack of rocks. Over crowded, unorganized, and ran by simpletons.

This is the most nastiest Walmart that I know of. So poor and cheep and their mc ds as bad as they are

This Walmart gives me a huge headache!!! So where should I begin: people just don’t like there jobs, clueless about merchandise.
Employee conversations they are holding up the line this is crazy.
The McDonalds is kinda quick that’s one good thing. But they should clean more.
It’s too many people working without a goal.
I would suggest going to the other locations: York rd, Westminster, and out of state.

Terrible layout — completely senseless. Empty shelves, crap all over the store, half empty boxes in the aisles, 2 registers open with 5 more cashiers with closed lines. Manager telling them to go on break. Terrible.

This Walmart is not a very big one. There is limited supplies to choose from and there’s no «real» grocery section which really sucks. The little grocery section they have does not provide anything that a normal shopper can rely on.. just random items that would only fill only half of your grocery list. The good news is there’s a Sam’s Club connected to them so you might as well get everything there.

I dont know why I even go into any walmart at this point. From the bare shelves to the unkempt appearance and the sales associates that I can never find because the 6 ppl working are all dressed in khakis and non descript blue shirts and never a name tag they look. Like they could be regular shoppers.
Nothing I need. No one to help and its not even enjoyable to walk the aisles. Ill just stick to target

worst customer service ever!
their employees actually think they get paid for standing around.,

I have not had good experiences shopping at this Walmart location.

I give this wal-​mart (mess-​mart) one star compare to the one in Columbia, MD which hardly deserves zero star or minus as there is no other option but giving it one star! This is a normal and typical wal-​mart with the usual mess and super rude customer service which you only experience at any wal-​mart store across the country! I’m not surprised about it!

Very low or empty stock on everything we looked for.
Very disorganized, items were not shelved in proper places.
There are much better Walmart stores than this.

Came in today to pick up my site to store and always this store proves to disappoint. I was told by the associate back in site to store that in order to pick up my order I had to go to the jewelry counter and of course I got there and NO one was working the jewelry counter. I proceeded up to customer service and requested an associate to site to store and returned to the site to store area no associates were around and all the ones that walked past never offered any assistance. There is a poster on the wall that states need an associate tap the pay screen well that would help if it worked but shock it was just as broken as the customer service in the store. I phoned the store and requested a manager to site to store and a associate 20 mins later nothing! I telephoned the store again and the telephone associate was shocked I was still waiting so she came herself and handled the transaction. Glad I was able to spend 45+ minutes of my life dealing with site to store for a $ 19 purchase. The assistant manager appeared and figured the $ 15 gift card would appease me for my troubles no thank you I would appreciate GOOD customer service any day. Although this is my closest Walmart this one will never see a penny again of my money. Target will now be getting my business as this Walmart has killed my shopping selection. Customer service goes such a long way and can really repair any situation but I go to get the extreme gift card and the two female csm’s provide the continued nasty service. Done!

pretty terrible. nothing was stocked what so ever

Worst Walmart ever. Nasty people working there and the place is a mess. Obviously the management is terrible. What a dump!!!

Do NOT expect good customer service at all! Staff is very rude and not nice in any way. However, it’s a Wal-​Mart so it has low prices and everything you need.

Worst place I have ever been to in terms of cleanliness and customer service. It was as if i was being done a favor as the cashier was checking my stuff out. God help me, I asked for a bag and i got an eye roll and I was not but two steps away before she started saying not so nice things about customers bothering her for a bag etc. Seriously?
I never shop at Walmart and we had just moved and needed something. I will not step foot in this Walmart ever ever never again!