Las Islas Urgent Care

Called before actually driving there to make sure I could still be seen, when I arrived I was actually told that it was a possibility that i might not get to be seen that day. After waiting patiently I was the last person in. The doctor was pretty young and she was so much fun. I went in for a bug bite and she completely made me feel like nothing was wrong and i was able to get out of there pretty quickly. The place doesnt look super clean but overall it was a good place to go to especially on a short notice.

I needed to get some medical attention for upper neck pain & thought I’d try this urgent care because it was so close to my house. The staff was very helpful and the doctor took his time to listen and explain what he could do for me. I was happy to hear that he was going to do more for me than just give me pills& send me on my way. He ordered physical therapy & gave me neck exercises to do. I would definitely go back there if I needed more good medical help!

My Dad is 92. The staff was polite and the weight wasn’t too long. He saw Dr. Laura Harman and was ready to have her as his new primary care Dr. Fortunately for everyone else she is staying with Urgent Care. A few days later I has a question. I got through to a nurse right away and had my questions answered.

The staff at Las Islas are unprofessional, unresponsive and overall useless.
I have waited over 8 weeks to receive my disability check. The paperwork Las Islas claimed they submitted via mail and fax to the Employment Disability Department was not received. I’ve learned more about the policy and procedures at the EDD that perhaps Las Islas could use to help their patients. Considering the physical pain I’ve been dealing with, adding the financial burden could have been avoided if Las Islas did their due diligence.
The disability paperwork to return to work has also been a nightmare. The Human Resources department at my company has received no response from the staff at Las Islas.
I would guess there is a 10 to 1 ratio, patient to staff, at this facility. The doctor only comes into the office one day a week to work with patients and complete paperwork. Why would there be a need for such a large staff when paperwork is only processed one day a week by the doctor? What does this office do when the doctor is not in?
I would avoid Las Islas and take the drive over to Camarillo or Ventura. Until then I’ll be waiting till Tuesday for the doctor to fill out my paperwork.

Front desk was helpful and friendly and so was the nurse assistant. if you don’t have health insurance this place is a good option .it’s not too pricey. and the wait was short. within 40 minutes my whole visit was over I was signed in. my samples was ready and I had been seen by the Dr. by the way Dr. Harman is an excellent choice she’s friendly. professional and takes her time to answer questions. The whole place was clean and organized well.

The staff here was amazing when I came. The front desk, nurse, and Doctor were all very friendly and helpful.
The only downside was the people who were in the waiting room with me, complaining about the wait time. Of course it’s going to take a while. You’re at an urgent care. Make an appointment if you don’t want to wait. Throwing a fit doesn’t help.
The staff definitely has a lot of patience.

The wait was a bit longer than I anticipated but the care I received was outstanding. Great job, thank you!

I just want to greatly thank the medical and clerical staff that assisted me during a recent urgent care mater. The staff were polite, professional and caring. Having my primary care provider being the VA, getting local care is all but impossible. Though I had to pay for the services (without VA assistance) I would recommend this facility to anyone. They seem to have few limitations.