The entire staff is customer friendly. They make it their business to make you feel special which makes you feel as if you are family. They help by bringing in Interns & teaching the next generation. They will sit and explain to you what is about to happen before hand. They supply a wonderful service to the public. They aren’t expensive for the service provided and there are tons of magazines to read and I’ve drifted off in the lounge area waiting for the wife. She enjoys candy!