Next To New Boutique

I had to buy something for my grandmother for Christmas and I had literally no idea what I was doing. My mother shops at this store and recommended I go here. I ended up getting my grandma a very nice bracelet (she liked it a lot) and for a reasonable price. The person at the register was really nice to me. To be honest, my biggest complaint were the clients themselves. There were two women in the store who were, and I have to censure myself a little bit here, annoying and rude. I can see why some of the reviewers on this site said the cashier seemed tense or rude towards them… IT’S THE CLIENTS WHO ARE THE PROBLEM! I even asked my mother about the clients when I came home and she told me the same thing: that many of the clients drive her nuts. It’s the classic golden rule, you treat someone with respect and they’ll do the same to you. I treated the clerk kindly and she was nothing but kind and respectful to me as well. In fact, she was the one who picked out the bracelet for my grandma.

I brought my belongings to this store a few months ago. They had you sign a waiver that they are not responsible for theft. When my items did not sell, I asked to pick them up. Some of my items were put in a bag and the rest I had to shop around the store to get them. However, it is not their policy to put the items in a bag for you. I found all of my items except my very expensive shoes. The clerk said we are not responsive for your stuff. I find it very odd that when I asked to pick up my belongings, they were placed in a Bag except my very expensive shoes were the only thing missing. I called multiple times to speak with the owner Mary St. Laurent to call me. To no avail, she never contacted me. Mary takes no pride in her store.
I personally think one of the employees stole my shoes. The shoes were located right next to the register.
Do not trust this place with your personal belongings!!!

I have been coming to Next to New for many years. One of my great joys is having the owner taking care of me. Witty, sophisticated, and a great listener, Mary makes the store the gem it is.

I live in the area and after reading the 2 pervious reviews I figured I’d call to schedule an appt to drop of some clothing at their earliest convenience, since I pass by the store regularly anyway. Today is October 8, I was told the next appt available was in December. LOL! I don’t know what else to say except if you need to get rid of clothes, maybe consider somewhere that is willing to work just a little with your schedule, or donate them to a thrift shop so people who actually need clothes can benefit. I figured a week or two, not a couple months. Maybe they don’t have enough turnover to take on more clothes right now…

Wow Pooky G. – are you ever spoiled! Just another Long Island woman with a sense of entitlement! I’ve been a customer and consignee with Next to New for over 10 years and I have only had great experiences.
First of all, here’s a concept – you get back what you give off. What that means is that if you go into a place with a bad attitude, you shouldn’t be surprised to get one back. The women that work there are hard-​working, educated, and savvy. Just because she wasn’t super-​busy when you walked in doesn’t mean that she’s slacking off.
Here’s another concept – rules are rules. If you bothered to ask why you need an appointment, you would find out that Next to New has hundreds of active consignees and, in order to manage that, appointments are necessary. Could you imagine what would happen if 100 people, like yourself, decided to drop off clothes at one time. It would be chaos. Just like going to your doctor or hairdresser. But no, you are so important and your clothing is so wonderful that someone should drop everything, bow at you feet, and service you. And I don’t know many store that allow dogs – I’m a dog lover and owner and I keep mine home.
For any of you who read Pooky’s disgruntled review, let me give you the perspective from someone who knows that store. Next to New is a great store – I have found my favorite clothes there. Their prices are terrific, the store is organized, dressing rooms are roomy, and, yes, the staff is friendly and knowledgable but treat them nicely. You do get what you give.
Pooky, I hope your house sale takes you off Long Island – too many of you on this small island. If you just took a small amount of time to make a simple phone call in advance, you would have learned «the ropes» of this store. Ironically how you can take all the time to write an undeserved bad review.

If you were unfortunate enough to NOT have air-​conditioning during this on-​going heat wave then you’re going to love Next To New Boutique (an upscale thrift store/​consignment shop). It is positively freezing in that place and I don’t mean it in a good way.
Just so you know, I’m selling my house and a perspective buyer was coming so my dog and I had to get out for awhile. I had been driving around for weeks with some clothes I was planning on getting rid of when I decided now would be a perfect time to go to Next To New and see if perhaps I could make some extra money through their consignment shop.
I walked in with my dog and a basket of some really nice clothes from when I had an office job. Suits, evening wear and casual Friday outfits. really nice stuff.
The woman, who I guess owns and/​or runs the place first looked at my dog (who was on a short leash and heeling beautifully thank you very much) with utter revulsion. It was as if she could absolutely see the fleas jumping off of him and onto her clothes. Her gaze then swept over me and with an inordinate amount of disdain in her voice inquired if I had an appointment.
An appointment?
I need an appointment for you … why?
Because you’re so busy folding clothes and ignoring the one other customer that you have no time for someone who had the utter gall to walk in with… Yikes…a dog?!?
She and her assistant (?) made it crystal clear that without an appointment (which they did not deign to give me) they couldn’t.wouldn’t possibly see me or my clothes. I thanked them for being so kind, so accommodating, so helpful, so friendly and left with my dog and my clothes.
I can’t imagine what has happened to this woman (and her complicit yet silent side-​kick) that convinced her she was above a mere mortal such as myself.
Too bad… they lost a commission AND a customer AND here I am on Unilocal telling anyone who is interested how snotty, snooty and just plain nasty these people are.
So there!
Now I did read a review from someone saying how friendly everyone was. Of course that was four years ago so I can only assume that someone else ran the place back then. Either that or that happy reviewer just spent money in which case she was probably very welcome