Upward Promotions Plus

First time customer with Upward. I needed 3 different single names printed on 3 different shirts and I needed them back in 5 days. First it was $ 10 each just to print a single name on t-​shirts I already had. There was also an extra fee to «rush» the order, all of which I had to pre-​pay. The nice gentleman assured me that it wasn’t a problem to have them done by Monday & he would call me when done. After not receiving a call Monday, I called first thing Tues morning & left a message. After a second call, I got a call back. T-​shirts not done-​she didn’t realize it was a rush order– she would call me when done. Finally got a call about noon they were done but some of the print that was preprinted on my shirts had rubbed from one shirt onto another. No apology, just fact. When I went to pick them up, the print girl said their machine gets pretty hot, but she’d never had that happen. «You can probably scrub it off with a brush or try to iron it off with your iron.» No apology for it taking longer or for 2 of the 3 shirts being messed up. Not good customer service & I will not use them again.