Bank of America Pacific Beach Parking

Hands down, the worst service anywhere, ever. Friday afternoon, 5:00, two tellers and five people in suits doing nothing. When we left 14 people in line after waiting 27 minutes. I asked to speak to the branch manager and was told she’s off Friday’s. Who lets the manager of any business off on the busiest day of the week. The guy I spoke to said technically there was three tellers but the third had made an error was had to recount everything. So he was non operational. Also, there was no business line open so three of the five ahead of us were making daily deposits and took over ten minutes for their transaction. I suggested the five yahoos who were doing nothing help out and was told, I’m a personal banker not a teller. What an idiot, I’m trying to deposit my money. That’s your business. Get somebody on their feet and wait on the me.
This location is notoriously dysfunctional. We deposit monies here for our employees, to make it easier for them. No more.
In an age when customer service is the cutting edge, this place is a miserable failure‼