Loess Hills Harley-Davidson

Sorry, this is long, but the story needs to be told.
A couple months ago I decided I wanted to try and find a low mileage white 2013 Harley Davidson FLHTCU. I am pretty particular about what I want when it comes to my vehicles and 2013 was the latest (newest) year that Harley still made the all white version of this model. I had been searching various nationwide motorcycle listings when I came across one at Loess Hills Harley Davidson (LHHD). Now you have to know I live about 1200 miles from this dealer. I decided to contact them and inquire about the bike I saw on their website. I did this knowing that there would be somewhat of a small financial risk, if I traveled all the way there and was not happy with what I was looking at online.
My first contact was with Jarod Jones, who I believe is the lead internet salesman. I had to have driven him crazy with all of my phone questions and e-​mails reference the bike he had available. The bike had to be in pristine condition for me to consider it. Remember, I am particular. Jarod patiently assured me this bike was just that. After hearing that, I explained I would be traveling to the dealership from Las Vegas, and, if it was in the condition he said it was, I would be riding the bike back home.
After several conversations with Jarod, I was confident I had found the bike I was looking for. A deposit was placed on the bike and I made arrangements to get there. In the meantime, Jarod advised that either he, or the dealership, would send someone to pick me up from the airport.
Two weeks later, I was in Omaha, Nebraska (closest major airport). That morning, prior to leaving Las Vegas, I received a text from Karl Vierck, a sales consultant at the dealer. Karl said he would be picking me up from the airport. Upon arrival, I let him know I was there, we met outside, and we were on our way to the dealership, about 30 minutes away.
On the way to the dealer, the conversation was non-​stop. I could tell Karl had an intensity for what he does and was enthused about where he worked. He answered many questions I had about the area, since I had never been in that part of the country as an adult, and about the dealership we were heading to. As we were almost arriving, I asked about a warehouse that was supposed to be near the dealership where the new and used bikes were kept. He offered a look inside, which I gladly accepted. Once inside, he showed me around and I was able to see at least a hundred motorcycles ready for sale. Pretty cool, for sure.
Then we were off to the dealer, which was just down the road. Upon arrival, the bike I was looking at was parked inside, next to a celebratory podium for bike purchases. A large bell was behind it. I would find out what this display was all about soon enough.
The bike was brought outside, so I could see it in the daylight. Absolutely beautiful White Hot Pearl color that gleamed in the daylight (ok, so maybe it was a little cloudy). It was what I had been looking for. And it was just as Jarod said it was. I was relieved and was pretty sure I would be riding home on it soon enough.
So I’m thinking we would hurry up and get the purchase completed and I would be on my way. Not so fast, HD. There were things that needed to be done first. Karl, who had taken over for Jarod at this point and was as helpful as he could be, had me take the bike for a test ride and then allowed me to use an obstacle course pad the dealer had built alongside the main building. That was fun, but I didn’t want to hold anyone up for very long, so I went back and parked it.
At that point I advised Karl I wanted the bike and the deal was done. Shortly thereafter, it was as if I was related to the owner himself. I was introduced to the various people who run or work in all of the departments (parts, service, clothing sales, etc.) and saw what I would describe as an enthusiasm about what their part in making this dealership special was all about. Every one of the employees here acted like I was someone special, which made me feel about as important as someone could possibly feel. And they did this knowing I probably wouldn’t be back there (since I live in Nevada). They topped this off by gathering many of the employees to the showroom, where my motorcycle had been placed in front of the celebration podium, and I was asked to ring the bell. As I did so, several of the motorcycles in the showroom had alarms and horns going off. This was apparently this dealership’s way of celebrating the purchase of a motorcycle. Very cool.
So I knew that after I made the purchase, I had a long ride home ahead of me. I won’t bore you with those details, but you have to know, Karl and Jarod were both concerned and checked that I made it home safely, since the weather along the route was an issue. I did.
I just have to say, my experience at Loess Hills Harley Davidson was stellar and major thanks to Karl and Jarod. You guys rock!

The Staff at this Harley-​Davidson dealership is awesome. They throw a party second to none. I brought my StreetGlide in to get a operators backrest, and ended up staying all day. I witnessed 7 different people score, what they proclaimed were awesome deals… the food was fantastic, Smoked turkey leg was «to die for». Hundreds of the coolest scooters and hot rods on display, local High School cheerleaders washing bikes for donations & a charity Ride for the benefit of 2 families that lost their daughters to accident, wow, what an event, I’m the middle of a Iowa Corn field… this place is truly a «FIELD OF DREAMS»

Very nice looking showroom! Helpful staff. I go there to get parts and supplies for my wife’s Vrod and they are always nice.