Robeks Juice

What a terrible attitude! Very rude and impatient to customers. The cashier (took my order) has absolutely no customer service and very impatient. It seems like he hated working there. Actually, I am sure he hates working there.
It’s my first time visiting a Robeks Juice store and will be my last time as well.

its a well run franchise and the service is quick and accurate. there is almost always parking in an otherwise crowded area. the kids that work there are courteous and kind with a smile on there face. i still should be shelling out 7 bucks for a smoothie but it beats doing the dishes at home. ps: you can steal/​borrow the wifi from the coffee bean next door (shhhhhh) i dont think they mind.

Delicious smoothies — the passion fruit is my favorite — and quick and friendly service.

I had the kale, spinach, peach, age defying green drink. They made it quickly and gave me the extra in a separate cup. Nice gesture by the staff, but maybe he didn’t want to drink the green drink extra? Anyway, it tastes great. My kids love going here for the massive fruity smoothie drinks. It’s a carb load, but you can make healthy choices.

I was spending a nice day in Santa Monica and thought it’d be nice to checkout pacific palisades and get some juice. There are a lot of healthy juice options here but unfortunately I chose robeks. When I walked in, I was ignored never greeted. I asked one of the teens working there if they accepted Amex to which he said yes in a manner as if I disturbed him. Then I went to the counter and got mildly better service. The cashier actually made eye contact. I told him id never been to robeks and asked for a recommendation. He has obviously never been asked that and so I just ordered what I thought sounded best. Got handed my juice and in a last ditch effort to start some conversation and maybe enjoy my smoothie in store, I asked an employee how their day was going. Umm shouldn’t it be the other way around??? Horrible customer service by three teenagers. Paid $ 6 for a 10oz bust. Never going here or to another robeks again. Take your business elsewhere.

Love all their juices and smoothies its very convenient when your in a rush. I did have a problem with the manager he should try to be a little more accommodating. After all I would recommend this place to Anyone!

This review is only for the fresh juice.
I wasn’t historically a fan of Robeks — I’m more of a cold pressed juice person than someone who wants dairy in my smoothie. But! They’ve recently updated their menu.
The Evergreen smoothie was a nice surprise: Kale, Cucumber, Celery, Spinach, Apple, and Lemon. That’s on the sweet side for me, so I asked them to add some ginger. I may ask them to double the ginger and leave out the apple altogether next time.
The price was very reasonable — $ 7 for the medium, which is HUGE. This is a great option for fresh juice when you don’t want to spend a fortune.

I typically only leave reviews for exceptionally good or exceptionally poor service. In this case, it was the latter. I have never been to robeks before but was in the mood for a juice so decided to try it. I guess I came in about 30 minutes before closing, tried to order a juice and the little Asian child working told me he already cleaned the juicer so I couldn’t have it… What?!
I have worked in juice bars, smoothie, and coffee shops before and never would I clean a major piece of machinery before closing and if I did, I wouldn’t tell a customer NO! I’d clean it again instead of being lazy. I told him that was very poor service denying your customers of the sole reason your business is open. Then he proceeded to give me attitude, nasty looks, and yell profanities at me. How this guy has a job is beyond me! But I will NEVER go to a robeks juice ever in my life. I’d rather pay twice as much at an establishment where the employees treat their customers with a little decency and respect!

I ordered naturally hazelnut coffee smoothie. Gross. Took one small sip and brrr not delicious at all. So next time I know not to order that again

Robeks makes sweet, sugary smoothies. They are not bad tasting, they are just a bit too sweet for my taste. I did not have a problem here with the service like other patrons. I hope the owner got this sorted out and hired all new people.
We had the raspberry smoothie, the one with guava in it, and the kale one. Sorry, but I can’t remember their names. The raspberry one was both my husband’s and my favorite. It was also the least sweet, but still very sweet.
They have their own parking, which is very nice.
If you need a quick, sugar pick me up this is a good choice. Otherwise for sweets, I rather go get froyo or ice cream. For something truly healthy, go elsewhere.

Robeks has a great product, but like other reviews state… the hwaiin/​filipino guy who works in the morning and wears his hat backwards is just downright nasty and rude. I went in one morning and asked him for his opinion about two flavors. Didn’t even seem like he was giving me advice, but just picked one flavor out of his ass just to get me out of the store as quickly as possible. I had one last questions so I asked him between the blueberry banzai or acai, which flavor was more sweet. I don’t think that’s an unreasonable question to ask an employee who’s job is to assist customers like me who don’t know what these smoothies taste like and want to pick a good flavor.
This is when he slammed his hand on the cash register, let out a purposely noticeable loud annoyed sigh, turned his head to the left and just looked away for about 60 seconds. I never broke eye contact and I stared right into his face the whole time waiting for him to turn back to me and give me an answer to my question. Once again while his head was still turned away he mumbled the bluberry bananza. Whether that was really the answer to my question or not, I don’t know. But he clearly hates it when customers ask him questions.
Oh by the way, there was absoultely no one else in the store or in line. He just acted as if I was bothering him by asking him a question about the flavors.
The product is great at Robeks… but employees and experiences like this need to be dealt with.
Finding parking is also an absolute pain.

I wish Robeks could be on EVERY corner! Screw Starbucks! This place is the go-​to perk up!
The staff is friendly except the Hawaiian guy. I’ve never seen him smile in 2 years.
Parking is a pain though. There’s NEVER a spot! Get your lazy butts up & ready to WALK :)

Not having a Jamba Juice around is hard, but this Robeks makes up for it. The staff is really friendly to me and knows my order. I enjoy going here to get my Acai Energizer :)

2 stars cause the smoothie was good, but as far as service goes… this place stinks. I wasn’t sure of what I wanted to order, so I stood back and let everyone else go ahead of me, but the employees KEPT asking me if I was ready yet. I was like «give it a break already!» Shit, if I was ready, do u think i’d keep backing up? Over and over… «u ready yet, u ready yet? U ready yet?» Then once i order and waited for quite a bit, considering no one was in front of me anymore, they forgot to make half the order. I only ordered 2 drinks! How hard is that?

I like their fresh squeezed apple juice. It is much more flavorful than the usual mixture from a concentrate. I go here with my husband after a nice walk.

Since there isn’t a Jamaba Juice near by this will do if I am disparate for a smoothie of some type. In general the smoothies are a B compared to the Jamba Juice.
The service here is so so as well. Its never as bright and smiley as you hope.

I love the South Pacific Squeeze because it’s pretty much the Robek’s equivalent of Jamba’s Caribbean Passion.
I like Robek’s, but the service at this location sucks. I want to say that it was a busy Saturday afternoon and that the staff was overwhelmed, but if I’ve been waiting for my two smoothies for more than 20 minutes and everyone who ordered before me (as well as everyone who ordered AFTER me) has gotten their drinks, I think it’s safe to say that service is spotty (at the least). After I noticed that people who ordered after me started getting their smoothes, I went up to one of the staff members and inquired about my drinks. He had taken my order earlier, but he looked completely dumbfounded by my question and no idea that I had been waiting this whole time. I patiently repeated my order to him and he said that he would make the smoothies right then and there. He proceeded to wander around the store and chitchat with another associate before blending my two smoothies. Halfway through scooping fruit into the cups he stopped to ask me what I had ordered… again.
I get my smoothies, finally. When I get back to the car to give my boyfriend his smoothie, we notice that his is completely watered down. Fruit water. Not a smoothie. My boyfriend goes back to the store and one of the female associates (who didn’t take my order) tells him that I had switched my order twice which (1) is not the case and (2) has nothing to do with the fact that the smoothie sucks. She neglects to offer to make him a new smoothie and doesn’t give him a refund for the non-​smoothie until he asks for it. I’m not an ultra-​demanding customer, but to make me wait close to 40 minutes for two smoothies and then to accuse me of messing up the order is far from acceptable. As someone who deals with finicky and impatient clients all day, I’ve learned that the LAST thing one should do is blame the customer.
Again, I like Robek’s, but I’m disappointed by the Palisades staff.

Plenty of pretty good smoothies, love the acai. Oddly, when the owner is working, the place is usually a little more frenetic. i’m guessing that he comes in just when there is some sort of problem, so it just seems that way, but he hires a staff that is much easier going than he is. he’s nice, just frenetic.
as is commonplace, this robeks is next to a bagel shop, specifically noahs. don’t make the mistake that i’ve been making for years and assume that making a juice takes longer than heating a bagel. it’s the other way around, so if you’re impatient like i am, order the bagel then order the juice.

Great service! And I loved the smoothie! I always thought that robek’s was expensive but it cost me only $ 3.95 for a regular (but big!) yummy outrageous raspberry. Loved it.
They have a parking lot.