Cleaning by Albert

I took my cleaning here for a year without major incident. I was never particularly happy and would often wash shirts before I took them in for laundry and press because collars and sleeves were often not clean. I got two shirts one time that did not beleong to me and I returned them. Dry cleaning was OK but I often pre spotted my own clothes before taking them in because I knew they woud not. In the end it was convenience that kept me coming back. That is until they ruined a very expensived jacket (somehow they stuck in the washing machine instead of dry cleaning it), hid the jacket until I came looking for it and insisted they had it. They finally brought it out… with the buttons ruined and the black pattern had run all over the white background. To add insult to injury the jacket was still sopping wet. I’m not sure how a dry clean only jacket wound up in the wahing machine. They tried to tell me that it must have never been dry-​cleaned before: WRONG the jacket was 3 year old and had been dry cleaned in Texas at least 10 times without incident.
They already had another load of my clothes since I did not know the jacket was missing when I brought them in. When I got the second load back a skirt was missing. I had two identical skirts, one red and one black that I had taken out of summer storage and brought them in to be cleaned… only the black skirt came back. This time they just denied ever having the red skirt.
I think they are disorganized and careless. I think they included my red skirt in someone elses cleaning order just like when they gave me shirts that did not belong to me.
I am disappointed and out two nice items of clothing.

For tasks such as dry cleaning, I look for someone that just gets the job done, quickly, and the way it needs to be. This place meets my needs. I cannot complain because they’ve never done anything wrong and the clothes are cleaned as expected at affordable prices. I haven’t bothered checking anywhere else to save a buck because it is all about convenience and good service at the right prices.

From the outside of the clear plastic sleeve, my shirts looked clean and free of wrinkles, but to my surprise, there is a $ 10 credit card minimum here. Never heard of that before. I never carry cash as I spend a lot of time in the city, often when it gets dark.
Guess I’ll find another shirt to have cleaned so it’ll run over $ 10.
On the plus side, two shirts, regular cleaning for $ 8. Not bad.

I’m still a little undecided. Years ago we came in here and the lady yelled at us for standing on the mat that rings the bell in the back. How is someone who has never been there before supposed to connect the two actions? I walked right out.
Needless to say, my suit was in desperate need of a cleaning and a little repair on the lining. Brought it on on Wednesday, it was ready for pick up on Friday afternoon. Not too bad. $ 10 for cleaning, $ 10 for repair. The repair seemed high and the fact that a different patterned fabric was used was a little annoying, especially since it’s a $ 300 suit. But it was better than I would have been able to do on my own.
I hate going to the dry cleaners, I resist buying anything that has to be dry cleaned and will wash those that I can’t resist in the bathroom sink with woolite.
This experience was probably the best dry cleaning experience I’ve had. Not too shabby.

This is the best dry cleaners I’ve been to so far. I take my clothes to them every week and they come back spotless. I’ve had horror stories with other dry cleaners and I am glad that I’ve found a place that is reliable. The owners are also very friendly and pleasant.

I specifially asked for shirts to be laundered, they were dry-​cleaned and the woman insisted that I pay the dry-​cleaning prices. No compromise, no nothing.

I have been using Cleaning by Albert for a couple months now. They have consistently cleaned and pressed mine and my husband’s pants, shirts, dresses and all else you could imagine without any damage. They have also removed some stains or blemishes I thought would be permanent because they had been around after being taken to other cleaners.
If that wasn’t good enough, the price is right in comparison to other local cleaners and the staff is friendly. One man who works there is SO friendly I always walk out smiling when he is working.
If their service remains consistent throughout the year I’ll have no choice but to give them a 5 star rating.

I had used them for a couple of months. The problem is that if they ruin a shirt — they will not accept responsibility. They did that with two of my shirts. When I gave her my two shirts the first time — she said it was okay to wash and iron. I noticed that my shirts were stale looking and she said that those shirts required dry cleaning only. When I asked her why she did not notice this in the first place — the asian women was rude and non caring. If you go there — be careful because they will not help you in determining how specific certain clothes can be treated. If they do something wrong with your clothes — they will not admit to any mistakes.

This place was a disaster for me. I have used them many times over the years & had no problems, however, recently they ruined a suit of mine & when I went back in to complain, she started to scream at me & basically accused me of trying to rip her off, saying some other cleaners had ruined my outfit & I was just trying to get money out of them, Please, I have better things to do than be accosted by a loud screaming Asian woman. I currently have a complaint in with the BBB. DO not let them clean anything made of a fine or expensive fabric. Not only will they refuse any responsibility, they also have no customer service. That woman was screaming at the top of her lungs, very unprofessional indeed.

Nice people, nice prices!