Family Room Community Acupuncture

I came here while pregnant in my first trimester. I was having some issues with fibroid degeneration pain. Nothing and I mean NOTHING helped me until I went in for a session with Milton. I was in so much pain, I couldn’t eat, sleep, walk… It was awful and I even lost 18 pounds in two weeks, while Pregnant because of the condition. After my first session, the pain subsided and I was able to rest, sleep, eat. It was literally in the span of lying there for an hour that it took for me to feel alleviated. I was SOLD and I started going in weekly for prevention of any more fibroid degeneration attacks and I felt so good overall in my pregnancy that I didn’t stop going until a few weeks before delivery. I had a wonderful pregnancy, I felt great, and as a first time mama… I ended up going through six hours of active labor and 30 minutes of pushing. My labor was hard, but not what I expected as a first time mom. It left me feeling confident. After delivery I was walking and moving within the hour and feeling great. I felt blessed to have had such a positive experience and I truly felt like acupuncture was a significant factor in that. Sadly, Milton no longer works at FRA but I’m sure lots of other great practitioners do. I highly recommend this to any mommies out there considering it during pregnancy.

I have been going to family room acupuncture for over two years now on an as needed basis and have amazing results every time. I have seen several acupuncturists there and can say each is right on target when it comes to placement. I tend to only go when in pain, and every time I leave I feel a reset button has been hit. The community room is nice and cozy, sometimes friendly conversation and very similar to other group type clinics I’ve been to in the city. If you need more solitude or points on your back, the private sessions are amazing! Keep it up ladies you are all amazing and I look forward to next time!

Given this was my first experience with acupuncture, I really tried to keep an open mind. As far as the staff was concerned I thought they were very polite and professional. I think the community concept with a sliding scale is GREAT.
However, I wasn’t pleased to find that the room in which you’re supposed to be relaxing in is also the room in which you enter into the place of business and it’s also the same room that the receptionist is in. When I first entered a group of people where in the middle of their treatment. As my session progressed and others arrived it was very difficult for me to relax. There were two men that came in and sat across from each other and carried on a full out conversation. While I tried to tune them out and enjoy the rest of my time, I found it quite difficult to do anything but listen to them. All of the outside noises, such as the Vietnamese women talking very loudly from the nail salon next door, to the fire truck blaring it’s siren by, and people walking in and out, made it impossible to really enjoy my treatment. I think if I were to return I would either opt for a one on one session and make sure I didn’t forget to bring ear plugs. Again I think the overall concept is brilliant but the small space made it impossible to really get the full benefits that I think the company tries to achieve.

Angel F — Dec 20, 2015
I highly recommend the Pacifica Family Room for anyone who is looking for a Holistic and Eastern Medicine. I have been seeing LAC’S and MT’S around the world since I was 11, I am now in my 50’s.
The Family Room are a great team of oriented professionals who cares for their patients from the first time you step in the office. Emily, Kim, Tara and Ben are helping me with my neck and hand inflammation and I am feeling much better, my pain is moving out of my meridians.
Diana is also a care and helpful assistant complimenting the Family Room Team.

I liked the ambiance of the place. The practitioner treated me in a comfortable recliner in a community setting. I love the idea of getting acupuncture this way to keep the price low and to share the group energy. I was able to sit in the room for as long as I wanted which I liked. I specifically went in for stomach bloating and upset stomach. Unfortunately, this visit didn’t do much for my ailment.
I have been to at least 100 acupuncturists throughout the years and I can spot a good one when I see one. Acupuncture is an art and takes years and a gift to learn. My practitioner was a fairly recent (few years) graduate. At least I was able to relax at Family Room Community Acupuncture, but it really didn’t do much for me.
I recently moved from Southern California. While I was there I had an acupuncturist who was so gifted that she could just look at me and know where to put the needles. I always felt instant relief going to her. People like this are rare to come by but they are out there. I am still searching.

I received an Facial Acupuncture Treatment by Kim. An amazing relaxing experience and I felt 5 years younger just after one treatment. Over the next few days, my friends were saying how glowing and youthful I looked. It made me feel so beautiful. Definitely going back for future treatments. Kim was gentle, kind, and her energy healing. Thank you!!!

Being new to acupuncture, I had a lot of apprehensions about what to expect and how I should feel. When I met with Natalie, she was so reassuring and explained everything to me in a way that was digestible and non threatening — it demystified this process and made me feel at ease. It helped me deal with a constant tingling in my left scapula and carpal tunnel that I deal with. She was great! I also saw Emily, whose approach is more «aggressive» as she put it — she uses sport medicine which from her perspective works more quickly. She tried some points that were more tender and a little more uncomfortable but I found that her approach was equally as effective. Different strokes for different folks! I would see both of them again.
I also appreciate the fee structure here — they make it affordable to come back for multiple visits. It’s a sliding scale if you choose the Community option. Even though the «community» aspect can be intimidating, it’s actually not bad — there are 4 lazy boys you can sit and relax in and it’s actually quite comfortable!
Just a thing to keep in mind — wear comfy clothes — short sleeves and pants you can roll up. They often will insert needles in your shins and arms/​shoulders/​face, etc.
If you go, enjoy it for what it is and relax!

I have been seeing acupuncturists since I was 10 in 1976. My first were Traditional Chinese in San Francisco Chinatown. I have experienced quite a few during my life. There is something to be said that one has to find an affinity with a particular practitioner. That said, I think Kim is the best I have ever received treatment from. The kindness to offer customers private or community to accommodate privacy and price works great. My general health is always better after leaving, e.g., I will enjoy a good nights sleep again, my lungs are clear, my skin is clearer, my pain is lessened. She is doing her part to keep me young.

I have never written a review the same day as I’ve had the treatment/​meal, but I have to, my experience could not have been better. When you walk in it’s very calming; the woman at the front desk was great. I was treated by Emily. She uses needles/​acupuncture that is used in sport’s medicine which is her specialty. I’ve been having acupuncture on and off for two years for injuries from a bad fall. I have never had immediate results. The first needles she put in gave some relief. She asked me to move/​twist my back to see if any relief and to my extreme surprise, it was minimal, but there was! She continued with needles in my hands, feet, head and knees. This is the best acupuncture I have ever had by far. My pain (which is severe) reduction is about 80%! Also, I was allowed to rest for about 50 minutes which was wonderful, usually you only get about 20 minutes. They have private rooms but I chose the community room due to cost. (It’s $ 25 – 40 depending on what you feel you can pay!) I was kind of leery about a «community room» but it was not weird at all. There were four cushy chairs and it was not in the least bit awkward. I’ve already booked my next appointment for next Tuesday.

I’d searched this place up because it’s in the city where I live in. My neck was in pain the whole day at work and I was desperate for some acupuncture help. They had only one appointment left in the evening so I took it. Boy I’m glad I came. Jenny was so nice and asked a lot of questions before giving the treatment. I can hardly feel the needles. It was a very relaxing treatment and I really needed it. The receptionist was also very nice. I will definitely come back.

So far, I’ve only used the acupuncture service here. My first visit was two days ago, and it was a GREAT experience. I went in knowing something about acupuncture and its power, even firsthand: Several years ago I had a work-​related repetitive strain injury in my arms, and chose acupuncture treatments at Kaiser, which helped dramatically. In fact, my Kaiser acupuncturist, Rochelle, was the one who recommended Family Room for affordable treatments.
Recently I’ve had some much more serious health issues. So, I decided it was time to check out my community clinic. I’m very glad I did. I had an evening appointment with acupuncturist Miriam. (I like evening appointments because afterwards I can go for a walk and then hit the hay.)
The whole experience was lovely. The setting is warm, friendly, and relaxing. I found Miriam to be sweet, gentle, intelligent, self-​assured, and a patient, active listener — all the qualities you want in a care provider. I’ll be going in weekly.
The clinic prices its services quite reasonably and provides a valuable community service (affordable health care!) in a warm, welcoming environment. Honestly, we’re very lucky to have this community clinic here on the coastside.
Regarding acupuncture: For those of you who haven’t tried it and may be hesitant, here’s my experience: I can barely feel the long steel needles going in; sometimes I can’t feel them at all. They only go in a tiny bit. Once they’re in, I can’t feel them at all, but I instantly relax and actually feel a release of energy flow (chi) through my body. I always wish I could just leave the needles in all the time. :) (Actually, the gold needles, which typically go in the ear via a punch, can stay in for weeks.) A typical treatment (with the regular steel needles) is 35 – 45 minutes, and afterwards I feel relaxed yet energized. It’s not dramatic, but the cumulative effect of a series of regular treatments seems significant. I’m sure the experience varies depending on the person and his/​her health goals.

This place is the best I never believed that some small needeles could alleviate or fully take my lower back pain away I went to the doctors multiple times only to be given x rays and medicine that didnt work if you have never tryd acupuncture you must try it they really did help me out

I recently came down with a case of Bell’s Palsy, in which the left side of my face became paralyzed. It lasted about 3 weeks. I first went to Kaiser because I was afraid I had a stroke, and they loaded me up with medication. After a few days, my nerves couldn’t stand the high dosage of steroids, so I decided to try acupuncture. Glad I did. It made a world of difference.
I saw 5 different therapists over a short period of time, and each used their own intuition to treat me. No two sessions were alike, except that I felt totally relaxed after each one.
I spoke in greatest detail about my situation with Jane and Kim, and I am very appreciative for the amount of concern and care they showed. It definitely gave me confidence that I’d get well sooner than later. They really love what they do, and it shows. Thank you!!!

I can’t say enough good things about Family Room Acupuncture — I’ve used their community acupuncture, massage and private sessions. I think my very first session uncovered a potentially dangerous situation that was treated successfully. And most recently, when my masseuse was late, I was given a private treatment and a mini massage that completely alleviated my back problem. Before I went in, I was in so much pain and now I feel great.

Absolutely fabulous facility. Friendly and caring staff, 100% professional in every aspect of their craft. I won’t go to anywhere else to get healed and taken care of as I do there. Just incredible work done at fantastic prices by amazing and wonderful people.

Yep, another 5 Star Review for Family Room Community Acupuncture. I have been there twice now and I can say, I enjoy going there more than I enjoyed going to my private acupuncture appointments at a place in the city (and I liked going there very much so this place is that good). Perhaps it is that I am getting the same, if not better treatments, for quarter of the price. I can keep up with it!
To say I was leery about community acupuncture is putting it mildly. I do not enjoy group participation, so when I heard that you had to be treated in a room of other people, I groaned, sucked it up and went. From the moment that I stepped foot in the room I knew it was going to be alright. There were about three people who looked very much at peace in the recliners and the bright smile from Kim I knew I made the right decision. Kim took her time with me but, did not give me the 3^rd degree, she asked pertinent questions and after about 15 minutes I was one of those peaceful people in the chairs. I was so comfortable I feel asleep.
The second visit was just as wonderful as the first. Kim saw me again and actually remembered me from my first visit. We discussed for about 5 minutes what was happening with me, then I had my 45 minutes of blissful zen.
I am so glad that I forwent my prejudgements and finally booked my appointment. I can’t wait until I can go back again in a week. Also, Kim shared some good news with me, they will be able to start accepting flex spending account cards. Even more of a reason to book an appointment and go! Everyone deserves to be treated with acupuncture.

Kim is great! I have been to several acupuncture places and one would think that because this is a community acupuncture you would get less attention and/​or service. You are wrong!
Yes, you are sharing the room with other people, but still it is comfy, calm and a great experience.
Kim has been very knowledgeable and also I know she has spent several years in China learning further about the expertise of acupuncture. She takes her learning’s very seriously which only helps her patients further.
I highly recommend her.
Thank you Kim!

I love Kim and Jane!
I’ve had so many aches and pains, sleepless nights, headaches, stress, forearm problems etc. Just problems in general and I was such a hot mess.
Well after coming here for a few months, I’m feeling so much better. I sleep so well at night, barely get headaches anymore, and no more forearm pain! Woohoo. :) I still go often because I have really bad tension in my upper back and in my right shoulder, but that’s slowly improving .
At first I was a little scared that I wouldn’t like acupuncture, that It was going to hurt, that I would feel weird with other people around me while I was getting thin needles put into my body. Well I was wrong with all of this, the recliners here are really comfy, there’s usually someone knocked out snoring up a storm because they’re so relaxed. Everyone that I have encountered here is really nice, they’ll give you a nice smile, they’re also nice and quiet when coming in and out of the place. The needles they use are so small and they rarely hurt when they put them in. The only place the hurts for a second for me, would by my ears, but it’s a super quick pain.
I have yet to fully fall asleep, but after coming here, I feel like a different and more relaxed person. Give these ladies a try if you’re feeling any pain, aches, have sleepless nights, allergies, or any other problem. Don’t think you’ll be fixed with just one visit though, sometimes it may take a while to get better, but it’s totally worth your time. :)

I’ve been seen by Jane multiple times, concerning numerous issues. I initially went in for a numbness/​tingly sensation in my left hand and fingers (which she has since treated successfully). Jane has diagnosed and treated my shoulder injury, allergies and insomnia with varying techniques such as acupuncture acupressure, massage therapy, cupping and Chinese herbs.
For my insomnia, I informed her that I was consistently waking up at 2 AM every night and she explained that was a peak time for the liver to become active. Since I’m not a consumer of alcohol, she described how the liver also reacts adversely to stress.
Jane is very thorough and has an intuitive sense when it comes to examining her patients. There is a similar feeling to when I’m bringing my car to an auto mechanic who points out many maintenance issues with my vehicle. Except in this case, Jane diagnoses and treats each malady for one flat rate.
Another great thing about Family Room is that despite being located in Pacifica, it is actually easier to arrive and park at the space than it is to get to certain places in SF, much less look for parking.

I love this new spot! I do work that has caused some issues with my shoulder, as in I have not been able to lay on my side and pull my blankets over me PAIN! I went to see Kim and see if she could help me avoid surgery. It was my first treatment and I know that I will need to go back for more but for the first time in over a year I am able to move my arm in a complete circle. Thanks Kim!
To say something about the space, I felt totally calm and at ease just walking in to this space. It is very welcoming, comfy and understated. You know the focus will be on you and helping you feel better when you leave. I am in such a mellow great space since I left her a few hours ago I can’t wait to go back on Monday and meet Jane because I know it will be just as amazing!