Public Storage

I don’t know if you are as annoyed about the cost for storage units in Los Angeles as I am, BUT if you are I’m going to let you in on an insider «trick» I just learned. Storage units — even within the very same company — are priced based on average income in the area the storage facility is located (then again, maybe I was the only one who didn’t know that lol). Anyway, google to see where the lower income areas around you are and you’ll be in for some MAJOR savings. I personally had my storage at the Public Storage in Pacoima for a while. Ask for Cryssi when you call them. She is a true «Storage Goddess» and knows everything there is to know about saving money with your storage unit. I can’t say enough good things about Cryssi and the Pacoima Public Storage location. If I need storage again, I’m set, because I have Cryssi on speed dial.

This is the first Public Storage I’ve had that I really like. The location is great especially since it’s by the Costco over there, and the workers are really attentive. I had an incident where they had written in the contract that my second month rent was going to be more than I was quoted. When I walked back in that day, and spoke to the worker Amber she and another worker had already called and texted the manager of the property with a issue. I was impressed with how they caught that and how they changed it without me having to constantly call and bug. I think their attentiveness is what has me sold to this location. They know what their doing and it shows. I haven’t had any issues with this location, or its workers. They do a great job, and I’m glad to have this location as a place I’m using.

This place was very accommodating! Helpful staff, quick and informational. Cryssi is he one to go to. She knows her stuff and is very nice and helpful.

I’m not one for writing reviews, but this place has far than exceeded my expectations. Cryssi is absolutely awesome and extremely pleasant to deal with.

I dont usually write reviews but when I do my expectations were exceeded.
Moving is probably one of the most stressful things you’ll ever have to deal with especially when you live by yourself and you dont have bodies around to help you. So that being said, I hired a moving company that will be doing all the carrying for me. (Not that I could carry anything heavy since Im a small person) Now I’ll be moving up north and venture out, but I have a 2 bedroom apartment with me that I cant bring with me, so to the storage they go. I have been doing my research endlessly this past 2 weeks and god only knows how stressful I have been. Until today when I finalized where my stuff would be chilling until I get back to them.
Enough about me and let’s carry on about how great the customer service was. I walked in just planning to check out the place and I walked out smiling with keys in my hand. Cryssi greeted me with a smile and asked me detail by detail what were handling. If it werent for her I wouldve forgotten that I have mattreses to store too (Like I said Ive been so stressed nowadays I cant even think straight.) Cryssi was very informative. She answered all my questions and walked me though all the paperwork. She took her time and made sure I understand everything thoroughly. Before I headed to this storage I was actually checking out another nearby, the lady that helped me didn’t even come close to half with how great Cryssi’s customer service was.
Now I’m all set for the move on the 30^th and hopefully the service stays the way it started. With Cryssi there, You’ll definitely be taken care of.

Great customer service! Very uplifting, positive employees. Chrissy is the best! Always provides incredible customer service.
Heidy was very kind and easy going. She conducted herself professionally and was very welcoming. They’re on top of everything. If you’re looking for a storage unit in Pacoima, San fernando, or Sylmar, this is the place you should come to. Decent prices and incredible service.

Awesome staff. Great service. I’ve encountered 4 different employees and each one was just as helpful and professional as the other. They are pleasant to deal with. Whatever the management is doing here, keep it up! I have recommended this location to friends and family. Oh yeah, they have some of the most competitive rates around. Look out for their sales and promotions. Good deals.
Good units.
Good deals.
No funky smells to speak of.
No bugs or rodents. (at least I never saw any)

I have been a customer for a few years and I never had a problem! Crissi is very helpful, and very friendly! I’m very satisfied with her services !!

Vey nice place, great service from Cryssi!!!

Chrissy was very professional, helpful and instrumental in helping me with my needs. The experience was very good, I would refer all of my friends, thanks Chrissy!!!

Excellent customer service at Public Storage in Pacoima! Crissi was amazing in getting the right storage for me at the right price. She was very attentive and answered all my questions. Crissi also made a follow-​up phone to make ensure I was satistied with my storage unit and if I had any concerns or questions. Public Storage in Pacoima gets 5 star ratings for Awesome customer service, thanks to Crissi, variety of storage size units at very reasonable prices with online discounts (two thumbs up!), cleanliness, and on site storage equipment to help your moving experience alot easier. Thanks Public Storage in Pacoima! I will definitely recommend your business to family and friends!

Excellent customer service!!!