The Hampton Inn & Suites

We have stayed here before and the rooms are always clean, they always have cookies and coffee/​tea/​hot chocolate available but after a 10 hr + drive it would have been nice to walk in to check in to someone who could smile. Our check in Cleary must have been at the end of her shift or something. We checked in prior to 5 pm and it was not welcoming at all. I had asked upon checking in about getting a discount because we were honor members and I was informed that I had booked my room through a 3^rd party site. Dang-​that happened once before whenI had thought I was on the Hampton Inn sight and found out I was not. This was my fault and I stated as so when checking I and let it go. But when we enters the lobby instead of a hi, how are you today, it was a brisk-​checking in-​name? Then a quick sign here, here is your room card, a quick run down on the coffee/​cookies and breakfast and enjoy your stay, all without a smile! Customer service 101 is all in the facial expression. I still give a 4 star because the rooms are so comfortable. After a soak in the hot tub and a quick shower it was out to dinner. Ironically the evening out was just as sour. From crabby drivers honking their horns to unsmiling restaurant hostesses and grumpy locals. Is there something in the water or is it the after holiday blues? I don’t know but we were considering sticking around to explore the town but our minds were changed by the unwelcoming people.

Meh — it’s fine.
Clean, fairly comfortable, though it should be noted that they do not seem to pay any attention to standing room preferences for Hilton Honors members. In a hotel that’s at half (or less, given parking lot) occupancy while I was there, I probably shouldn’t have been assigned one of the literally three rooms in the place that were explicitly excluded by my stated preference.
Staff is friendly and efficient. I saw housekeeping working hard to clean common spaces, not just guest rooms.
Food is typical Hampton Inn: not very good, but mostly edible; my larger problem (particularly if I needed to stay here for more than a couple of days for work) would be with very limited local gym pass access (only three available), slow wireless (wouldn’t connect to my web-​based work applications effectively at all — and that’s never happened before at other Hilton-​family hotels), and sad (albeit clean) shower (combo of water temp, pressure, and shower head, which went from unpleasantly drippy settings to one that was almost tolerable, but that sounded like a tea kettle, at all available warm or hot water flows, with nothing adequate in between).
Like I said — it’s fine, there are definitely worse options available nearby. A three star review shouldn’t wave anyone off of this place, just let folks know what they’re getting (i.e. nothing to specifically recommend about the place), in advance.
Unrelated note: Coleman Crossing (off of which Coleman Crossing Circle is found) is in an area of Paducah with a lot of commercial /​traffic /​extraneous signage. And Paducah in general (once you get beyond the old downtown-​y or riverside) involves a *LOT* of fairly maddening linked access roads /​strangely interconnected parking lots used like access roads /​gravel drives — all of which appear to have seen better days, pothole-​wise. If you’re heading towards «downtown» Paducah, take care not to wind up in the left turn lane onto 24 (I think it was 24), anticipating a left turn onto an access road that will connect to the hotel’s access road from the other side — it doesn’t.

Great Hampton Inn. Very friendly staff. Newly remodeled. I gave it a four because the food is always so average in all Hampton Inns.

Nice safe location. Clean. Updated décor in lobby and hallways and in rooms. comfortable beds. Pool and hit tub area well maintained and clean. Very nice staff. Nice breakfast with many options. Healthy selection along with the good old reliable waffles and donuts. Would stay here again.

Clean room comfy beds, one star off because I think $ 125/​night is a little overpriced. The Happy Hour in the afternoon was awesome-​$ 1 sits of to shelf.

not fancy but quite sufficient