Our broker and hostess, Sophia, was very friendly and attentive. She answered all of our questions almost immediately and was available to us via email or phone for the entire booking process and duration of the stay. She manages several properties in the Kapoho Beach Community – which is a 10 minute drive to Pahoa’s «downtown» and a 30 minute drive to Hilo – and even one in Kihei, Maui. Important notes: 1. Secure, gated community. 2. Only AT&T and T-Mobile cell phones work here. 3. Free wi-fi works well. 4. Very friendly locals with lots of Aloha spirit.