Popeyes Chicken and Biscuits

Mediocre on a regular basis. Seems to be ran by a family, which I usually find to be a benefit in areas of customer service. The nepotism here, however, seems to make them fall short when it comes to interacting with the customer. I randomly stop in when I want some fast, decent chicken strips and I am passing through, so I’ve been here probably 5 – 7 times over the last 5 years. Here’s my brief description of a visit to this location:
* The chicken is generally almost fresh, which is not bad for this type of franchise. It is definitely not always fresh. I except this walking in and it’s OK with me.
* There soda is good. They serve Coke products and for those who are fountain soda drinkers, they’re so good to me is comparable to five guys, Jimmy John’s, and Portillo’s. Not quite McDonald’s level, let’s be serious, nobody can beat with McDonald’s fountain diet. Honestly, this is usually a huge reason why I stopped as it’s the best soda place on this strip of NW Hwy.
* The sides generally leave a bit to be desired. The coleslaw is pretty consistent, what you would expect, but the rest of the warm sides (including the biscuits) are going to be mediocre at best.

I never order chicken — but needed a whole bunch for church. Their website had inaccurate time for when they open on Sundays — which is 11am (web said 10:30). I had to wait 15 min for them to open up but I called ahead and they answered (thank goodness). I needed a bucket of chicken and they had it ready for me 2 minutes before they officially opened.
I am not a fan of chicken but my church loved it all and gobbled it up quickly. Great service!

They have really good days and then mediocre days. You mainly want to get it when it’s hot. I understand that they are sorry staffed so I refuse to hold it against them that they may have some unclean areas of the place sometimes. Other than that they I love this place (primarily just because it’s Popeyes). You decide…

If i could give this place some negative stars i would. Awhile back i ordered popcorn chicken and took a bite into them. 100% raw chicken. All of them had not been cooked and it seemed they were just left out of the freezer for a couple hours. On the last visit a few weeks ago i order biscuits and didn’t receive them. Which whatever i should’ve checked the bag while going home. My mother called and spoke to the employee and he hung up on her. She was being calm about it and the staff didn’t want to give us our biscuits. Even though we were there 15 minutes earlier. Never will go back here again.

While I truly enjoy their spicy chicken, biscuits and mashed potato’s with Cajun gravy… they consistently get my order wrong whether I use the Drive-​Thru or go inside to order.

Stopped in for lunch today.
Ordered a 3 piece meal… Taste was bland, no flavor…
Actually got sick less than an hour later… Then again a few hours after that… Something was wrong with the food…
Will not be going back.