There is a new owner and SHE is awesome. I found her to be very hands on and helpful during my visit. I read the previous review from a few years ago and decided to try out this store anyway. I’m very pleased to say that this new owner is quite different from the male owner described below. The staff in the store was also kind and generous with their time and they helped me with finding everything I needed for a party. There were kids running around playing and screaming everywhere and yet they all kept their cool while trying to climb over them or dodge them when they would run full speed at us from around one of the many corners in the maze of goods that is available to purchase in this store. The rows were just endless and you soon feel lost as if you were in the ‘Shining’ maze. Yes, i think they even sell ‘the twins’ costume there as well as a Clockwork Orange mask. Quite the Stanley Kubrick collection they have here, and I have NEVER seen a store with these type of choices. There are endless rows of shoes and wigs, eyelashes, stockings(stripes and polka dot) fake teeth and rub on tats. I was excited to find an Obama full head rubber mask as well as a partial full face mask. I saw two Hillary selections as well.(LOVEDTHEM!) They even have a(gasp)… a chris christie… can you believe that? Trump, Ronnie and a JFK can also be purchased here. This store provides a fair collection of those HUGE air blown lawn ornaments as well. A HUGE moving black cat, a black cat that does not move, motion activated animated dolls and wall hangings… I can’t even describe all the fun objects in this place. Everywhere you look there is something that you never see in another store. I’m pretty sure you’ll go into this store with a full idea of what you want to dress up as for Halloween, and what will end up happening, is that you will change your mind about 6 different times while oooooohhhing and ahhhhhing all over the coolest collection of costumes and ideas I’ve ever seen in one location. It really felt like the Horror film conventions back in the day, and let me assure you, those people who would attend those conventions and come up to my booth for photos and autographs would be sporting the coolest horror film special FX makeup you could ever imagine. This store has an entire section and corner dedicated to just that. Special FX make-up for the artist who really wants to get into applying the realistic horror film ‘accidents’ on their face and body. It’s definitely not that fake looking junk that they would sell you at K-mart and Walmart back in the day. This product looks like quality in the package without the huge price tag that usually accompanies the film special FX makeup. All I can do is say, that the product looks 100% better than about 4% of the movies I did back in the day. Even if you don’t want to dress up for halloween this year, do yourself a favor and Take the time and wander around for about 20 minutes in the store and look at all the decorating ideas for a halloween party or some lawn and door decorations to scare the local denzians from thinking twice about knocking on your door for some candy.
Mia L.
Évaluation du lieu : 1 Palm Beach Gardens, FL
DONOTSHOP at HALLOWEENEXPRESS at Downtown at the Gardens and Northlake. If my review can get 1 person to think twice about shopping at Halloween Express than it will be worth it. I went to Northlake location to shop for myself and 4 members of my family. We were going to all dress as members of the Justice League. I was thrilled to find my husband’s costumes on sale. The 50% off tag had a line through it so I was afraid it may be an error. I confirmed it with a sales person and he indicated they draw a line through it so people would not remove it. The only problem was they did not have my husband’s size and they only had the Green Lantern left not Batman. He suggested I drive to their other location, Downtown at the Gardens, as he knows they have Batman. He called on my behalf to confirmed. Upon arriving at Halloween Express at Downtown at the Gardens, I was extremely disappointed to find the costumes were not marked down. I asked for assistance and the young lady said she had to check with her«manager.» The manager outright said, «NO, they are no way on sale!» I chimed in and informed him of my travels and the information I was provided at the Northlake location. He insisted they were not on sale and implied I was lying. I shared the conversation I had with his sales clerk regarding the line through the 50% sticker. At this point he paused and said«well, there must be something wrong with it.» I explained that there were 5 Green Lanterns and 4 Superman costumes left. All 9 costumes can’t be defective. He became more irate and said«I am not going to argue with you. Batman is not on sale and I am not going to give you 50% off!» As I tried to be keep calm, I asked nicely if I can purchased the Green Lantern at 50% off rather than drive back to Northlake. He outright said, «NO, I WILLNOT, miss!» I was appalled at his rudeness and his unwillingness to help a costumer. I asked for his supervisor and he said proudly, «I AMTHEOWNER of both locations.» You can imagine how shocked I was. I told him I would never shop at Halloween Express again! His final response was«Lady, I don’t care!» Well KURT the OWNER of Halloween Express at Downtown at the Gardens and Northlake in South Florida, I will gladly spend my money with a retailer that actually cares about their customers and the pride in the service they provide!