ROACHESROACHESROACHES! We booked our hotel online threw trivago(no customer service, use another website) arrived to this tiny room that smelled of urine. After staying the night my wife woke up in the morning to roaches. We went to the front desk and politely asked to check out and cut our stay short. The«manager» refused to allow us to check out with any refund for the remaining 5 days of our stay. WEDIDNOTASKFORANYTHINGFREE, WEDIDNTASKTOUPGRADEUS. WESIMPLYWANTEDTOLEAVEANDTOBEREFUNDEDFORPREPAIDDAYSWEDIDNTWANTBECAUSETHEREWEREROACHESINOURROOM. Why not allow the person to leave if they are unhappy? They said they are a small hotel and cant refund. What the F does that have to do with ROACHES in our room? All we wanted to do is go somewhere else. We were checking out before check out time and didnt want refunded for the night we stayed, just simply to leave and find a new hotel. My wife is so upset and for good reason. WHAT A DUMP Also, no hotel staff after 10pm and all day there is only one person working in the hotel so dont expect any help with anything.
Amy A.
Évaluation du lieu : 5 Canal Winchester, OH
When I booked our room I knew we made the right decision! Never having toured the area I didn’t know what to expect so I was relying on internet research. If it wasn’t enough that the price of this inn was less expensive than surrounding accommodations, what made everything better was the discount offered at time of booking. We received an acknowledgment e-mail and received a copy of their policies in advance so we knew about the important things such as parking. Upon arrival we were greeted by the friendly staff and everything was explained in detail. The attendant even helped us get our bags inside due to the awkward parking policies mandated by the city. She even offered to move her car from a private lot to allow us to park there until the parking rules lifted(the city has a strict one hour parking law from 7 am to 5 pm), so they made every effort to provide a comfortable stay. We were very pleased with our room which came equipped with a coffee maker and coffee which I utilized the next morning. The entire place was decorated in an antique sort of feel, which I appreciated. The fact it had no elevator was no big deal to us, but I can see how people who are handicapped would have trouble maneuvering up and down the steps. We were literally within walking distance of the beach which we preoccupied most of 24 hour stay and we also ventured down to ritzy Worth Ave. to see what the fuss was all about. My biggest tip would be to be prepared to pay for convenience. If you don’t mind moving your car often to other 1 hour parking spaces or walking everywhere you will be wise. If convenience is important to you, be prepared to pay $ 27/day in a parking garage or $ 30/day for one of the two parking spots outside the hotel(which you have to reserve in advance). Neither of these factors affected our feelings about our stay as these are inconveniences placed by the city and is the fault of the inn management. All in all, we paid roughly $ 160(with online discount) for one night stay and were fortunate to arrive after check in began so we could change clothes and head down to the relax at the beach(and yes we drove just so we could move our car even though we were within walking distance LOL). Here’s another tip– should you drive over to Worth Ave. which is also within walking distance, be prepared to pay $ 5/hour and if you don’t use up the entire hour, they still charge you for another hour! We didn’t take advantage of the complimentary breakfast offered by the hotel. We noted the cleanliness of our room and when we checked in a staff member was on her knees scrubbing the floor. I was so impressed! Another thing to note is that they do not have 24/hour personnel at the desk so if you need something a phone number is posted. Also, what was really nice was it wasn’t fully occupied, so there were maybe two other couples staying at the same time as us and they were quiet. We never heard them unless we were in the hallway. One of the staff members brings their Golden Retriever to work with them which was a welcoming site. My overall impression of the inn was positive and people oriented. They definitely strive to meet your comfort level in every way.
Jennifer T.
Évaluation du lieu : 5 Washington, DC
We stayed here over the weekend. The inn was cozy and comfortable. They were very accommodating. They provided complimentary beach towels and chairs. The beach is about one block away. The breakfast is very basic. The location of this inn is amazing and I would stay here again.
Mary ann R.
Évaluation du lieu : 5 Naples, FL
Staying at the Inn to celebrate my birthday in Palm Beach. King bed room is remodeled old French décor, comfortable, fast wifi, frig, unlimited coffee, nice in room coffee maker, breakfast bar, friendly staff and it’s affordable! Well located one block from the beach, walking distance to fine dining and Worth Ave. We will make this a regular hotel stay.
Suzanne H.
Évaluation du lieu : 5 Audubon, NJ
If anyone is looking for an affordable and nice place to stay in Palm Beach, FL this place fits the bill. Located in the center of town, one block from the beach, and within walking distance of shops and restaurants. Spent one night here in a King Deluxe room($ 220/nt). The room was spacious and bright and the bathroom was clean and well lit. Other perks: an in-room mini-fridge to store drinks, etc., free(and fast) wifi, daily breakfast, and a public use laptop in the lobby for printing out boarding passes. The staff were very friendly and not at all pretentious. This place is small, charming and quiet. A perfect getaway spot. I would stay here again without question.
Bill B.
Évaluation du lieu : 4 Miami, FL
This is a small place with very friendly staff. The service was excellent and the rooms were very nice. It only has 13 rooms overall. It is very close to the beach, Worth Avenue and the«downtown» area. They have complimentary towels and chairs to take to the beach. I would definitely stay there again. It was just a neat little place.
Judith N.
Évaluation du lieu : 4 Riverside, CA
We were in PB to surprise-celebrate our sister’s 60th and as she’d already lived on PBI we thought she knew every nook and cranny of that delightful Island but she’d never heard of this place! Kudos to my niece for suggesting this very evocative 1920’s era hostelry. We felt just like family, the pleasant staff and owners were chatty, welcoming, hospitable, kind of like ‘we’ll leave the light on for you’ relaxed. The ambiance was old-time PB with modern amenities. The breakfast offerings were varied and sufficient, presented with morning papers and street-level viewing in a comfortable and elegant lobby. Enough assortments of breakfast items to fuel a lively day of sightseeing whether one wished to wade in the nearby Atlantic warm ocean or stroll down stunning Worth Ave! The flight of stairs going up to the hotel rooms is steep, admittedly– but you’re going back in history ascending a gracious stairway to upstairs rooms leading to nicely-decorated corridors. Each room had a stained-glass authentic transom and inside the rooms were white, clean, sparkling furnishings with modern media technology. We totally enjoyed our two-night stay and the assortment of friendly guests passing through. Highly recommended! And there’s a jewelry/gift shop below, high-end liquor store/snack stop and other neat shopping very close.