Distinctive Floor Care And Restoration

My washer blew a hose when I wasn’t there and I came home to a HUGE mess! Even though it was late, Erik answered the phone and dispatched a crew to my house immediately. Besides getting all the water up and carpet and tile cleaned up, they moved my washer and dryer out of the little closet it’s in and made sure that the walls were dry before moving anything back in. They put dryers on the other side of the wall in addition to drying out the closet itself and left them there an additional day — just to make sure. Great job!

Erik and the team are AWESOME! They are quick to respond in an emergency situation and have the proper equipment and sufficient manpower to minimize water damage both to the home and interior furnishings. They also know how to work with the insurance companies. I recommend these guys for carpet cleaning too!

I have used Distinctive Floor Care in several of our houses. They have always done a great job. Erik always returns my calls and is very professional. Thank you Distinctive Floor Care!

We’ll keep this pithy. Our grout was actually in decent to good condition. Mainly tile just needed to be cleaned. Not in bad condition as Distinctive and another couple companies had mentioned. One shouldn’t have to go over with tile/​grout cleaner days after initial cleaning. Grout actually became darker in some grout lines and never got back to color it was before cleaning commenced. Also had to go over tile again is some areas. We took a paper towel with water and rubbed areas on the tile that we could see were still dingy. We should have been leery when the company website under testimonials had no testimonials. Our HOA recommends a tile care company that’s been in business for 25 years in Coachella Valley in the Preferred Vendor list. Monumental difference in Unilocal reviews and testimonials as well. Distinctive never called back to see what we thought of the results from second time they had to come out.

We have used Brandon and his company many times. I highly recommend them for all of your flooring needs.