Dennis at Pool Care Solutions is terrific. First, he upgraded our old hand held Pentair pool controller to an iPhone/laptop version which is much easier to use to monitor functions and change settings for the pool and spa. He did all the set-up programming — and is extremely knowledgeable of the system. The training he gave us was quick, clear and simple. Next, his team replaced old leaking copper pipes running to/from the equipment and pool with new PVC pipes plus upgraded the skimmers and autofills. This was not a simple job given all the obstacles(sprinklers, lighting, concrete pads & planters, etc) that had to be trenched around. But it was done flawlessly and the finish work to top off the trenches with sod was stellar. Lastly, the pool temperature sensor malfunctioned. Not surprisingly, it was replaced the very next day after merely sending a quick email. Bottom line, they expertly handle a wide variety of pool/spa repair issues and do it in a professional and responsive manner. It’s top-notch service.
Mike C.
Évaluation du lieu : 5 Studio City, CA
Pool Care Solutions replaced the motor on my pool following a call to Old Republic Home Warranty. The team was highly responsive and replaced the motor on time and as committed. When I had questions and a follow-up item Dennis was at the house within 10 minutes. Dennis was very professional, articulate and patient in going through operating of the 2-speed motor.
Larry K.
Évaluation du lieu : 5 CA, CA
Dennis, the Owner of Pool Care Solutions, has been servicing our pool for more than two years. His company is the fourth pool service we have used since purchasing our home in Palm Springs. He is absolutely the best. From the beginning, he has kept our pool and equipment in top working order. The men who actually service the pool on a twice a week basis have also been exceptional. We replaced the pool a few months ago and Dennis helped us program the new equipment, including trouble shooting the new LED Color Pool Lights that the pool remodeling company did not program correctly. Dennis is always available to remedy a problem, oftentimes dropping everything and coming by on a weekend to fix things. It has been a pleasure working with him and his company. I can recommend Dennis and Pool Care Solutions without reservation.
John R.
Évaluation du lieu : 5 Portland, OR
Just had another communication with Dennis and need to comment on his total professionalism, helpfulness and responsiveness. We are long distance owners of a vacation rental property and he has time and again gone the extra mile to advocate for us and provide service that is truly five star.