Vons

Like another reviewer wrote, prices are all over the place, but lately I’m just finding them high. It’s an extremely convenient place for me to shop, but the parking is tight and busy, the store is very small and the selections are few. The service is usually pretty good and I do like the gas points especially with the gas station right there. In the end, I don’t think I will continue to shop there, it’s just too expensive especially considering they’re really not outstanding in anyway shape or form.

Prices are all over the map — even with the Safeway card. Some things are competitively priced, and some are ridiculously high. be careful when shopping here. Store is small and caters primarily to the elderly, so don’t expect things to move very quickly here. Other than the prices, my main beef with this place is the piercing buzzer that accompanies every overhead page, whether it’s an automated page for the service deli to pick up line 1, or a human overhead paging some special at the meat counter. I was in the store for 15 minutes and counted 24 times the buzzer buzzed overhead. It’s loud and it’s piercing and beyond overkill. I will not return because of that and because the store participates in the Palm Springs government bag ban.

Gas station always has some reason why you can’t get gas happened 4 times always roped off they suck

DISHONEST! Wow. It was only the matter of a few dollars but the manner in which this went down — Vons has lost a long-​time customer. The ground chicken was on sale for $ 3.99, normally $ 4.99. So I buy a few. The register has them at $ 4.99. Cashier calls the butcher and he says they are $ 4.99. I let her finish checking me out then went back to look again. You could see where he ripped off the sale sign. I looked at him and asked «Did you just rip off the sale sign?» He didn’t deny it. Just said «It was on a different item» I gave him a dirty look and left… I was so mad I couldn’t even talk to the manager which I should have done. I just don’t want to shop somewhere with such a dishonest person working there.

Ivonne is not the friendliest. She’s argumentative and not helpful. I asked if she needed me to place items on counter or if she could scan them. I had a 20 pack of sodas and water. She said she couldn’t scan them. I placed the items on the counter wearing my arm bands for arm injuries. Then she says once the items are placed. Oh I don’t need those. Communication could be better

It was a great shopping experience today.
Nicholas was great!!!
I had a price check question and just 4 u situation and Nicholas was there with a smile and showed genuine concern and helped me with my check out.
The best part about his customer service is that he was smiling the whole time and helped me make the process to check out a lot easier and fantastic.
Stellar customer service and I’m sure will have an excellent career
He truly was an excellent employee and waiting to help. I hope you higher ups see this, He over did his job and was a true gentleman about it,
Kudos for you VONS for always being great with customer service and products!

I am a private chef and placed two orders with Albertson’s at two separate locations and two days before my party they left me high & dry with no veal shanks. Ryan in the meat department is amazing; he went above and beyond to find them at other locations and had them waiting for me in one day. He was courteous and Von’s has earned all my business for special meats. Thank you!

Friendly and quick. Rite-​Aid on Sunrise had quoted two hours to get a working day, mid-​morning prescriptions filled. Vons Pharmacy at Rimrock filled the prescriptions within 20 minutes.

My latest experience…
I placed an order for Thanksgiving Dinner 2 weeks before the event. I placed the order slip inside the deli book as instructed.
When I got to Vons to pick up my order…
My name was not even on the list…
All I got was «I am sorry»
Thanks to RALPH’S I got my dinner…

Sadly in this part of town we are limited to the tiny grocery stores. Live near Von’s and I always say it’s like shopping at a 7 – 11. The produce is never very fresh and they are a small store to variety is sparse. I never really come away from here without wishing I’d drove across town for the Albertsons. Which I do when doing any serious grocery shopping.

If you’ve been to Safeway, you’ve been to Vons. One thing about this particular location is the lighting. I couldnt tell if they were in the process of closing or bulbs were out. Which made it hard to quickly scan the store for what I needed. Respectable selection of booze here too

I like this Von’s, as it is a nice location.
The store offers most things needed to find at a grocery store.
Kim – lead cashier — short spiky hair is on the ball, she had been an accountant so she is quick to count and do the money, and she talks enough to build relationship with shoppers but doesn’t keep us waiting too long. One of best cashier persons I’ve seen at any grocery store.
Most of employees have been friendly and helped when I asked.
Don can be witty which makes the wait less boring.
Good job!

Don’t go in the morning before 7 am because they have no checkers and you will wait for ever. I have sent and called the store before to let them know but to no avail. I just go to Ralph’s now. They are too short staffed and you have customers at the front waiting. I onced asked a store employee for help, they said its not my job to be a cashier and they turned back around to stock. You would think they would have called somebody instead of having 6 people in a line. I just left my items on the conveyor belt and left… this was an ongoing problem every morning and this morning was the straw that broke… i hate giving a one star…

Their Customer Service sucks. I have been on hold for over an hour and a half and still cannot talk to anyone. If you need customer service, FORGET IT!!!

It was great. They had everything we needed and we had no problems. Also, the cashier was very nice and not annoying like most usually are.

You get what you pay for, if you want cheap go to crappy Stater Brothers or Food4Less. If you want decent go to TraderJoe’s. If you want 24 hour gas to to getto AM/​PM. Come one people your reviews suck A. The trick to this Vons is to use their Just4U and buy the items on sale only. I get bags and bags of Gevalia coffee or Starbucks coffee for $ 5.00 for a 12oz bag. I get so many great deals when I shop for what is on sale and only buy what I need. In doing so i get extra points for fuel. Just recently for buying $ 80.00 worth of needed items I got .60 cents extra off at the pump. This means my last fill up I got .80 cents off a gallon and only cost me a little over $ 3.00 a gallon. Go early or go late if you want to avoid crowds.

Needed gas, hit the pumps, did the card thing, ready to pump… and they were padlocked closed. Canceled transaction, left annoyed.
If you’re not going to keep the pumps open 24 hours a day — which honestly, doesn’t need an attendant (union shop or otherwise) — perhaps one should turn off or down the lights, shut down the pumps, put up a Closed sign, a traffic cone near the islands, or a combination of all four.

this Von’s store is the pits. Looks nice but the incorrect scanning and the attitude of the management staff is enough to drive somewhere else. The posted policy of giving you the item free if it does not scan correctly is a joke. Today I showed it to the store manager, Deborah Flynn, who first sent out a kid to tell me I had to leave the store first and then come back. What? Not my first time around the block so I asked to see her. Something about the ‘Just for U’ program not working right… whatever. She tried to give me store coupons and all sorts of attitude when the policy is free under $ 5 for one item. I just want them to follow their own corporate policy, 100% of the time.
Also, in these health conscious times why would this PS store have no turkey sausage and no chicken tenders. On a Saturday no less. I know I could cut the b/​s breasts myself but I needed to save time. Produce is sketchy at least.
Better off at Ralph’s Sunrise or Jensen’s. goodbye Von’s!

I really wish I could give this Vons more stars. This store is like the underachieving child that you love so much, and you wish she could step up to her real potential.
After a recent much needed $ 5 million renovation, this store is beautiful inside, and the views outside are spectacular. They even have fancy new plastic bag dispensers in the produce section!
What killed this place for me today and the last visit was the meat and produce departments. The prepackaged meat shelf in the back of the store next to the butcher counter is about 12 feet long and very poorly stocked. The glass butcher counter only stocks seafood and pre-​made items. With this configuration, I was lucky to get the last remaining cut of meat I was looking for, and it was not really the size I wanted.
The produce department was very nice, but some of the produce we needed for the dinner we planned to cook was wilted and nasty. The lady that worked there was sweet, but she couldn’t make the produce stop being nasty! At this point, we would have been better off having shopped at perhaps Ralph’s in PS.
When we went to check out, the lines were super long, so an employee approached us and directed us to a check stand he was opening. We thought that was so cool, until we realized he was not really a checker, and he knew not one of the produce codes, and couldn’t find the pictures in the book they keep under the counter. Needless to say, it took us 20 minutes for him to ask the next checker all the codes and have her show him how to void the items he screwed up on. (I think he was a Vons truck driver or something because of what he was wearing)
This points to a serious lack of talent on the part of management, because it was 6:30 — 7:00pm on a Friday! Wow! Vons just finished crying to the City of Palm Springs to let them put in gas pumps because business sucks at this site, and they will leave the shopping center if they don’t get their way. They could put 10 gas stations on site, but that won’t make up for their fundamental management flaws, and business will still suck if they don’t make some changes to how they run the place.

This Vons has pretty good produce and meat prices. The meat seemed to be of better quality than that which I get back home. I also found a good deal on a 1 lb bag of jumbo shrimp.
Some of the fruits and vegetables are locally grown, and extremely fresh and tasty. I bought some ears of locally grown white corn on the cob. Very very sweet.
Great place to get meat and veggies when you’re in the area and planning to cook.