AutoZone

Called to look for a part, was on hold for at least 20 minutes and then hung up on, called again and the same thing happened again. If you ask me I wouldn’t even bother calling in for a part because you will waste your time on hold and then get hung up either way. Worst customer service ever, I learned my lesson and will just go to another auto parts store and stay away from autozone completely, will definitely be mentioning this experience when asked about a good a auto parts store to go to.

Worst customer service Ever!!! By management!!! Will never go here again!!! I have gone here twice once to many trying to give them another shot. I have asked a manager for a part and employee Shows no interest in helping me or getting the part. Then tells another employee to help me. So this last visit I walked out. Terrible. Being an Ex-​store operations manager and a customer sevice trainer I treated and trained all my employees that our customers are our paychecks and every single one shall receive top notch service everytime. I worked in retail management for 17 years so I expect customer service to be priority. Without customer and sales we have no job. And this manager at this location could care less. Sad, will not return again or recommend this store to anyone. Go to O’riely auto parts their service was great, they do care about their customers, night and day. Would have LOVED to give then zero stars but 1 is the minimum.

Staff is friendly and tries to take care of you quickly. This location carries all the essentials you would expect. The only issue I have noticed is that they are not well versed in parts knowledge. If you know your stuff then you should be able to get over that no problem.

Nice and decent store, the staff is usually very helpful. I don’t know nothing about cars but always find my self here with my husband, buying hydraulic oil or getting stuff for his truck. What I like the most is there reward card because my husband always come here so often that he always has $ 20 of credit in it because of the purchases he makes so don’t forget you rewards car.

I’ve used to come to this location for car parts only because it was near by. The staff can be pretty rude in some cases and not attentive. Their prices are better than Pepboys and they can usually get parts in the same day. I now go to a newer location on Palmdale Blv. and the staff is lot friendlier.

Came here looking for advice on how to get rid of brake noise on a range rover. I talked to David who was extremely helpful and very informative. Didn’t just try and sell me on a bunch of brake cleaning/​quieting products instead he broke the possibilities in a very clear and descriptive way. definitely coming back here for all my automotive needs.

Easily a 4 Star. Got a great price ($ 99) on a Duralast battery that exceeded the CCAs on my stock Chevy Impala battery. The employees were knowledgeable and helpful. The guy who helped me recommended a headlight lens cleaner that really took the oxidation off my gf’s headlights, and made them like new. They let me and my buddy use their tools to replace the battery in their parking lot. Do I have to say any more?