The girls that work here are always very pleasant. However I’m going to give this icecream place/togos a two star due to this nasty soda machine. If you are the owner reading this please give it a good scrubbing inside and OUT. If it looks this bad in the public eye what does the INSIDE of this machine and your kitchen look like? It made me really question my food. So please do us all a favor and hire someone to do this asap. It looks like a pigeon pooped all over it.
Tony M.
Évaluation du lieu : 2 Lancaster, CA
Service was poor, could not get my order right and wanted me to take a wrong order. If you dont like your job then dont work there! Aside from the poor customer service, the ice cream was good.
Greg W.
Évaluation du lieu : 2 Palmdale, CA
You know, I used to love Baskin Robbins. Now… Not so much. The ice cream is good, but their measuring system SUCKS! When I order a «Pint» of ice cream, I want a «Pint» of ice cream! I remember the good old days, when they would put as much ice cream in a pint as they could. They even had trouble closing the lid sometimes. NOW, they gotta measure the damn thing. God forbid, they give me an entire pint and it goes over their precious 16 ounces. One of two things needs to happen. They either need to give me what I paid for OR they need to change their measuring matrix. So the next time, if there is a next time, I go in there, I wanna see 16 ounces, 32 ounces, etc. That way, when they put it on a scale and measure it, I know I’m ordering 16 ounces and I’m paying for what I get. Either make the darn containers smaller, or fill up my damn pint!
Alice C.
Évaluation du lieu : 4 Palmdale, CA
This is the place for ice cream and ice cream cake that have one of the best ice cream cake the price is kinda high but it is well worth it. The customer service is great and there is lots of parking right in front of the store.
Norie J.
Évaluation du lieu : 3 Palmdale, CA
Third time visiting this BR location and have to say the staff are always quite pleasant . Icecream is good, good variety of flavors. I opted today for the NSA pineapple coconut and NSA caramel turtle truffle. Cakes in the display look nice and seem reasonably priced, some of the prepacked flavors seem to have a bit of freezer frost. but probably the ones that haven’t sold and been sitting in there awhile. Tables inside slightly dirty with Icecream from previous customers… Opted to sit outside. One bin was overflowing with trash. Although there was another bin on the other side I walked to to throw mine away that had plenty of room. So not their fault people couldn’t walk the additional 8 ft to throw their trash. Rating is 3.5 stars for me… I much prefer Berrystar for gelato or Froyo, but my bf loves his Icecream sundaes. Icecream is good. Staff is nice, and the location is convenient with plenty of parking.
Mr. H.
San Luis Obispo, CA
Horrible, horrible service and bad customer service! I used to love Baskin Robbins until today I was helped by a girl today at this location she was rude and was mad because we we buying ice cream, I guess she was ready to close! The owner of this location should really consider who he hires, because will loose business !! I’m never coming back! BADEXPERIENCE! Plus I asked for a brownie sundae and she said they were out and I asked for marshmallow topping and she said they were out! wow just LAZYLAZY