Old Navy

Extremely rude staff. Very unprofessional people letting their manager position get to there head where they think they high and mighty please humble your self staff, super unorganized as well. Constantly out of stock, never have I seen such of a disgrace of employees.
Dont waste your time or money at this Location! Never again

The staff is awful, the management is a joke. And they allow their employees to lie to their customers. I will never shop again at this old navy.

I LOVE Any Old Navy… except for this one…
It’s always empty in the baby girl, and toddler girl section… I mean literally… the racks are empty… so I don’t even waste my time… I just order online or wait until I’m in L.A. and stop at one of the other locations… And shop…

I came in here this weekend for summer clothes for my 2 and a half year old son and I. I looked around for a while (everything was kind of just thrown around like someone hasn’t come by to refold what people have messed up which makes sense since I didn’t a single worker on the floor). It wasn’t very crowded at all, I think maybe less then 10 shoppers in the whole store including myself and my son.
My son noticed the bouncy ball machine so I went over and bought him a couple to buy me some more time shopping. When we were checking out I noticed my son threw a ball and it went in front of the window so I finished paying and walked around and got the ball and went to the side of my sons stroller to put the bag in the basket (still standing where you pay no one was behind me) under the stroller and hand my son the ball and the cashier that was just helping me came and squeezed between my back and the next cashier stand knocking me down. Wasn’t even paying attention to me, she was too busy talking to another emnployee about what she did the night before, never once did she look back and say sorry or anything. I seriously could not believe that. I asked another employee if I could speak to the manager and she said she wasn’t sure where the manager was but I could come back later and talk to her.
After that I said forget it. Its sad to say because I do shop at old navy often for my son because their clothes are well made and affordable which makes it nice since hes constantly growing out of things, but I will never go into this old navy again and this is the closes old navy to me.

I used to shop and work at Old Navy stores. Old Navy has changed their styles and frames for clothes and i no longer shop there as much.
With this particular Old Navy, I have noticed a change in customer service. I’m aware they hire younger people, but i still expect to have a friendly and helpful worker assist me when needed.

Old Navy is somewhat by baby. I was one of the first employees at this Old Navy. I remember when I first went inside the store it was dusty and had no registers. Our crew worked very hard to bring this store to the Palmdale Mall. We had what I call it military style training. Some of the managers were nasty and very rude, but when home office payed us a visit the managers turn into loving people. I learn how to lead from one of the best, Patti Beard the store Manager. She was nothing like some of her managers in the store. She was very kind to us and wanted us to succeed.
I started out as an on-​call sales worked my way up to a supervisor. We had a great crew and wonderful customer service. I sometimes visit my store but some of the customer service lacks a bit. It looks like they are starting to hire young kids instead someone with alittle of sales experience. Maybe Im being to picky or just take great pride on the store that some of us worked very hard to keep it going.
Im very glad that the mean nasty managers are no longer working there. When you are a manager you need to set an example to your employees and not hide clothes until the go on clearance to purchase them. I give Rashelle the front end supervisor alot of credit for keeping up the place. She got trained by the best ME :)

I love Old Navy, but the reason I give it 4 stars is because they had every size except the one I needed. Usually the people who work there (well the ones in the Vegas stores) would look up in the computer to see if they had my size or look to see if another store in the surrounding area has my size. But the fitting room person just gave up on the search because my mom went to grab me another size in a different pant.