Wrigley’s Carpet & Upholstery

Kind service perfect on time the office staff is fantastic in the gentleman who came out was clean and neat very very courteous couldn’t be happier with the service we got in our carpets look fantastic thank you so very much

NEW CUSTOMER and I couldn’t be happier!
Wrigley’s was recommended to us by my VERY particular sister in law that lives in an apartment in Valencia. She told us not to bother calling anyone else, because they’re great — she’s had them do her carpets for 7 years. She’s very hard to please and she couldn’t speak higher about the service she has received.
So of course we called Wrigley’s for our carpet. It was our last ditch effort before replacing the 10 year old carpet in our house.
I’ve cleaned the carpet myself with my Hoover carpet cleaner and never again — my carpet looks brand new thanks to Wrigley’s!!! 2 kids, 3 dogs, 4 cats (plus foster animals) and my carpet was pretty bad… I’m serious, it looks as fresh as the day it was laid 10 years ago!
I’m throwing away my useless carpet cleaner — these guys will be my «go to» from now on!!!
Polite, respectful, friendly, professional and affordable — what more could we ask for?
Thank you Wrigley’s!!!

After reading all of the negative reviews I’ve witnessed on this Unilocal add it is clear to me that the people posting these negative comments have never dealt with them more than one time. And me and my family for over 25 years have been trusting no one else but Wrigley’s to clean our carpets. Do not believe all negative feedback because most of it comes from miserable people who can never be happy. I don’t and never will trust anyone else but Wrigley’s for our carpets!

They don’t deserve even 1 star for the work they do at Northglen Apartments in Valencia. See the photo of what my $ 100 Bissell carpet cleaner pulled up after they supposedly «cleaned» the apartment carpeting before I moved in. They «cleaned» the day before I moved everything in, so no-​one had been in the apartment except them. I documented it with video and photos, wrote it down, and mentioned it to the manager at Northglen and will write to Equity; hopefully, they will make a change because boy are they getting ripped off by this company.
The lead worker is downright ill-​mannered — when I asked them if they rinsed and extracted after «cleaning» — he hesitated (lied) and said, «Yes of course» and sneered at me while walking away.
Well, photos don’t lie. They just spray down the cleaning mixture and leave. The carpet in the entire apartment was actually «crunchy» before we cleaned it the right way.
DO NOT use this company.

They send out people who don’t know what they’re doing. I had them do my carpet twice and the first time was good but the second time they sent inexperienced kids who put stains in my carpet. When I called him to express my concerns he was totally rude and unprofessional and blamed me for his mistake.

I have used Wrigley’s since my first apartment in 1993 and I have continued to use them for 21 years! That’s how great they are! I always call in July right before the big 4^th party to get the carpets cleaned and while looking up their number on Unilocal I was appalled at the negative review and claims they are having people say good things about them. The truth is I’m not friends with the Owners or their workers but they know my address when I call and are always friendly. The owner usually comes to clean my carpet and always offers to come back if I need a touch up here or there, 3 kids make a mess, can’t say they ever peed on the floor though lol I can honestly say I would and have shared them with everyone I know because they do the best job and have done the best job for me for 21 years!

I scheduled Wrigley’s to clean 3 rooms, a walkway, & stairs with some areas having dog urine, not more then a wk & a half old on 4÷7÷14. The 2 guys arrived on time on 4÷8÷14. The guys that came out where very nice. However, as soon as they arrived, the guy in charge started trying to up sale me on other products. This is something I’ve never encountered with the previous carpet cleaning company I used in the past, (of which I couldn’t locate their business card).
When they where done I mentioned that I still see some of the stains. I was told that I have to give it 24 hours. ??? Later that evening I decided to call their office to let management aware of my dissatisfaction. Teresa got defensive & told me that she would speak to the technician and that she’d have to call me back. I made it clear that I just want to rectify the situation. She continued on her defensive tone, cutting me off most of the time, so I said that if I am forced to pay someone else to fix the problem that I’d be forced to write a review, to warn others. She never called me back so I called her back the nxt afternoon. I told her its been 24 hours and not only are the stains still there but the urine smell is back. At this point she begins to tell me that its because I refused the products they tried up selling me on & that the smell is coming from my furniture, even though she never set one foot in my house, just going on what she was told. She went on giving me every excuse in the book. I mentioned that the previous company I used had no problems removing the exact same type of stains without the up sale items they tried pushing on me. Again she said she’d have to call me back after she speaks to the owner of the company. * Now this is where it gets interesting and the main reason I’m taking the time out of my day to write this review. *
This poor excuse of a business man proceeds to call me and the first thing he says to me after his introduction was, «listen, I’ve been in business over 30 years and I could careless if you write a review on what ever forum I don’t care ! There’s nothing you can do to hinder my business !» I was in awe to say the least !.. I said, «excuse me ?». he said, «yeah, that’s right, you heard me right, I don’t care what you write on my company !». I said, «you haven’t even tried to hear my side of the story. You haven’t even stepped foot in my house to see for yourself. «he said, I don’t have to, my guys are certified. (which doesn’t mean anything because anyone can take tutorials/​classes to learn how to pass a certification test. I’m a certified electrician and superintendent for an large outfit and have many electricians that are certified, but only few that have an in-​depth understanding of electrical theory. Also, when I get a call from a dissatisfied client, I send over my quality assurance guy to verify the claims before I make any decisions on how to handle the situation) Anyway moving right along, I reminded him that I’m a customer, & I hadn’t been rude to him or his employees and would just like to give him the opertunity to rectify the situation. He kept his extremely rude stance and said, «I’m gonna go out there on friday between 3 & 5pm and fix the situation myself and after that I could careless what you do !» I said, really ?!? This how you’ve been in business so long ?.. by being rude to your customers ?!» He said «yup ! That’s how it is !» I said, «you know what, nevermind, I found the number to the professional that took care of my carpet last year, have a good life and goodbye !»
I wouldn’t recommend this company to anyone but an enemy. These people treated me like some scumbag who was trying to get over on them. They @ no point in this situation gave me the benefit of the doubt. I was in their eyes not a paying customer, but a scumbag trying to rip them off. PLEASE PEOPLE, DO YOURSELF A FAVOR AND DO NOT HIRE THESE PEOPLE .
Fyi, if you want a real professional call «PROTECT CARPET CARE». John is a real professional who knows how to treat his customers. He may not be the biggest outfit out there, but definitely classes above Wrigley’s. This is not a an attempt to advertise someone else’s business by no means. I’m just an extremely dissatisfied, and disappointed customer of Wrigley’s. People like Wrigley doesn’t deserve to be in business when he treats his paying customers like shit .
I wish I had the option of — stars, because they don’t deserve the one star I had no choice to give them.

Called this company, quick response, scheduling department made an appointment to fit our needs. Team of two gentlemen came out the following morning, very punctual and respectful. Hit straight to work and made our carpets so impeccably clean. Completed our home in a timely manner and out carpets were dry completely by the next morning. After a week the carpets look just as great after they left! We’ll be calling again! Thanks again!

Wrigley’s Carpet Cleaning is the best carpet Cleaning Company I have ever used! They are trustworthy, dependable and our carpets look brand new! We left the key for entry, and when we returned to our home the carpets look brilliant! Thank you Wrigley’s!!!

Moving out of rental for house. These guys came out and took care of business. Brad and Garrette were our guys and they were punctual and got to work from the getgo. Gotta go with this family owned business.

Wrigley’s is company that is knowledgeable, courteous, efficient, and does really good work. Brad Wrigley is focused, pleasant, courteous and doesn’t waste time. He fixed a trim install problem no one else could do. I’m having him clean my carpets at the next scheduled cleaning.

Just moved into a preowned house that needed help with the carpet. This is a great company. Carpets came out great and they were prompt and very nice