Dunkin’ Donuts

Bought a combo (coffee and chocolate chip muffin). Service was very good. Got to work and reach in to get muffin and it was so stale and top was hard. So disappointed. Not sure how long it had been on the shelf and would think the person would feel how hard it was when taken from the shelf. Could not go back as I was at work. Paid $ 1.59 for a very bad muffin.

The nature of Dunkin Donuts is they do not pay their employees mounds of money so with that they will get young employees or people that just don’t have many options for employment for one reason or the other.
In stating that, you will not be greeted by many well seasoned adults let alone people happy to be working there. You will not get linens on your table or organic produce. You will get chain restaurant mass produced worthy food to fill your belly and meh made coffee concoctions. Any thoughts that this will be a bistro or high end café experience is just silly. Silly!
I do think they could do better in training their staff on how to really make a coffee and how to really look like their day is sunshine and rainbows because really you have to do that in life sometime. People are not coming in there to be made miserable, they want a pick me up of coffee or foods.

last time i went here; service wasn’t very good. we ended up leaving because it took so long (and there wasn’t anyone else waiting). I tried to get their attention, got it once and they said 1 moment then nearly 10 minutes later; still no service. they were on the phone for something i dont know what. drive thru was still being served everything so not sure what was wrong with the lobby side.