Embarcadero Shell

I went to this gas station to get air the guy order Hispanic man tells can I read? I’m like huh I said one more time can you turn on the air he then said let me read the sign for you I’m like WTF. It did say free for people that buy gas BUT I have an eclectic car
He refused to give me air and was rude
Any one that has an electric car or a any good cut under service should avoid the place the male works nights there and should be fired so rude.

Last night Jorge takes a look at my credit card and starts making Ching Chong jokes about my Chinese name. When I ask if he’s the manager or owner, he asks if I’m going to «snitch» on him. He makes a half-​hearted apology and then skips me to help another guy who walks in. Worst service ever.

Pumps shut off at midnight, but the staff is always super kind and helpful.
Alex and Jorge are my two favorite people that work at this Gas Station, they never fail to brighten my day.
Other than that, typical gas station with higher than average prices on merchendise.

The worst. I come here regularly because it is right on my drive and next to my Starbucks. But I am done. I have a slow leak in my tire needed a little bit of air and this was apparently very irritating for both women working there. Went in to ask for it to be turned on and the woman started complaining to me about how people take their air and don’t buy their gas, apparently not recognizing me the million times I’ve gone in to buy water, snacks and fill my gas tank. I told the other lady about her behavior and she sneered at me and said, «it’s on!» Yeah, I know, Pleasant Person. This is a pretty typical Shell response. I have no idea why I still have gone to Shell when theres Chevron, am/​p.m. and 1 million others.
I realize Unilocaling a gas station is like pissing in the wind. Useless but it still feels better.

If you have little gas do not come to this gas station I had a very bad experience with one of the employe’s at this gas station he has a grayish blackish hair color and is about average height. What happened is that I payed with $ 100 and I asked the guy to fill the cars tank. The total was $ 50 so I went to go retrieve my change which was $ 50 but instead I only got $ 5, I knew something was wrong so I asked and he said that there was problem with the system and to come back tomorrow. This kept happening so my husband took action and talked with the manager. Finally we got are change but defiantly don’t plan on coming back, who knows how many people this guy has ripped off!

If i could give minus stars I would. I had the worst experience filling gas and air at this pump. The attendant (slightly older man with white hair) refused to provide air to me and told me to f**k off. Last I remembered, in CA, air is free for everyone who makes a fuel purchase. This guy demanded quarters and asked if I thought he was an idiot.
Horrible, will never go there again, not even if I have to push my car for gas. God knows how many others this guy has fleeced for air. And air here is $ 1.50, so assuming he cheats 20 people a day, he makes $ 30 in his pocket. How can anyone complain about these guys? Isnt it california law to provide free air and water for any gas purchase.

Extremely convenient location right by the freeway. This Shell also happens to be my neighborhood gas station. Prices are on the higher end, but still reasonable, and I’ve had very few encounters with panhandlers over my 100 or so stops here. The biggest downside is that station closes at 11 p.m., which means that I often have to make a long detour to the El Camino Shell whenever I find myself driving up to Berkeley or San Francisco in the middle of the night.

Shell gas station very clean and close to freeway gas price cheap than other palo alto gas station mini mart also there to take snack and drink there employee very nice excellent service

Very convenient location right off the freeway. It is usually kept pretty clean and not so busy you can’t get a space. A bit on the pricier side, but look where you are at, it is to be expected.

I pulled into this gas station at 11 pm on a Wednesday because my car said my tire was low. I saw the attendant was closing up so I pulled by the air and realized it was going to cost me $ 1.50 to get air. I didn’t have enough change so I tried to use the card swipe but that was non-​operational. I noticed that the attendant got in his car and then out for a moment. I walked over while yelling excuse me and as I got to his passenger door he closed his door started up the car and proceeded to put his car in drive. The passenger window was open and I yelled I need help to no avail all I got was exhaust fumes in my face. Okay I understand there may be some crazies out there but when you pull up in a newer BMW with a business suit on chances are that person isn’t there to rob or harm you. Needless to say I am boycotting all Shell gas stations due to this one a.hole.

Awful experience. If you are about to run out of gas, let it happen and push your car to the next gas station. First pump I tried was broken, air for my tires was $ 1.50, and the credit card machine was broken.

Right by the Bayshore Freeway and never a line for a pump. The prices are reasonable and the station is generally clean. This is my go-​to gas station when in Palo Alto.

There’s usually at least one pump that’s out of order and they turn the pumps off at midnight.
It’s cheaper than up-​the-​road Alma shell.