Hertz

Hertz at Toyota is Simone, and Simone is awesome. This morning, I watched as she dealt with two overly irate customers. They were frustrated because they were late for work, but honestly it seemed like they had planned their own schedules too tightly, with zero room for error. Oh, well. No sweat off Simone’s back. She was cheery as ever.
I found myself at Hertz that day because my car was being serviced by Toyota. Toyota seems to have some kind of deal with this Hertz to provide daily rentals for $ 35 if your car is in the shop. This is a little bit cheaper than the normal rate, but honestly, why doesn’t Toyota cover the cost? Also, because I am a AAA Auto Club member the $ 35 dollar rate wasn’t even cheaper.
Anyway, I sat down to get a car for the day and Simone made sure that I was taken care of. She got me a great car, covered the liability for free (really?), and told me that I don’t need to put any gas in it (ate you joking?)! She even gave me ease of mind by letting me know that if my car was held up in the shop longer and I needed the rental for a day-​and-​a-​half instead of just the first 24 hours, she wouldn’t even charge me extra (too good to be true!). Where did this service come from?! Amazing! It turns out that I didn’t need the extra day anyway, as my own car was ready late that afternoon. So, I brought the car back, and drop off was as easy as giving Simone the keys. Then, to top it all off, she informed me that she had talked Toyota into covering the rental cost for me. What?! Did I seriously just get a free rental car from Hertz today after Toyota had initially denied my request that they cover it? Simone, you have blown me away!
If you need to rent a car, go to the Hertz at Toyota no matter what!