J Salon

TERRIBLE service. Avoid this salon. Twice I schedule appointments for a keratin appointment, both times organizing babysitters and both times Paco did not turn up. On neither occasion did he call to explain or apologize.

I made a reservation online for 11 a.m. on August 10, Sunday. I received a welcome email message reply as well as a separate confirmation email message identifying the stylist. I showed up and no one was there at the business – I waited 15 minutes and no one showed up.
I called and left a message. Never received a call back, an apology, an explanation or anything. Given the number of similar businesses in the area, it would not make sense to waste more personal time trying to give this one any of my money.

Did Angel really pass away? she was a sweetheart and a great stylist i hope this isn’t so

Im so saddened by the news of angel passing away I can’t believe it I’m like in shock. I feel bad because I didn’t know and I just called so I can make an appointment but I came on Unilocal to find out if they were open and I seen that someone posted a comment about angel passing away I’m so sorry angel you are such a great hair artist you will truly be missed!

I am picky and frequently disappointed with hair cuts. ask my poor husband he cringes every time i say its time to go. Best Hair cut and color I’ve had since moving to the bay. Angel is fantastic, wonderful personality, presence and skills. If you are used to posh hair salons that assist too many people at a time but look amazing, you like me, will be a little unnerved at first. However, I quickly found out this place gives you one on one attention and amazing results. I will gladly forego my cucumber water and will never go anywhere else again. Four thumbs up for this diamond in the rough. You have my business for life!

So Angel, the owner, wrote me a response to my review. The response is below. Like I mentioned, her customer service is just gawking. I really couldn’t believe what I was reading. Go to this salon at your own risk.
Hi Miriam,
Thank you for your review, i ask you to give me a feedback and i thank you for it, if you want it a free haircut you should have mention that, i am not going to block a time slot for some one and 10 days later get a call from you and say that i have ruin your hair, you left happy from the salon i dont know why all of the sudden you change your mind almost 2 weeks later… but any ways i hope you have a happier life, you seem kind of unhappy.
and i am sending you a private message because i dont want to give importance to you, in public, people who read your review will see how petty, cheap and inconsiderate you are towards people who provide services., but remember that what you wish for others it what you get…
take care.

I have been getting my BKTs done by Angel for over 2 years now. She is the best in the bay area. I have very frizzy, curly and voluminous hair and most keratin treatments don’t help too much. But Angel’s treatments really work for me.
Thank you Angel. Keep rocking!

Angel is awesome! You rarely see that passion and attention to details when it comes to haircut. Thank you :)

I recently had a hair cut and a Keratin treatment. I am really happy with the result and I highly recommend Angel to be your hair dresser. It was easy to get an appointment and she did a wonderful job.
The prices are good and she is very dedicated. I had also a really good massage on my scalp when she was washing my hair.
Angel is a very caring and considering person.

Angel is by far the best kept secret in this town! Not only does she do a great job but consistently bends over backwards to accommodate her clients.

My friend needed a haircut desperately, and this salon was able to see him same day, receptionist said «be here promptly at 3:00». We got there exactly on time. Let me tell you, based on the outside appearance of the place, it doesn’t look like this place is going to give you the feel of a luxury or even mid-​level salon– which it is absolutely NOT. There was a petite lady that was nice when greeting us, offering a seat in 1 of three computer chairs to sit in. These chairs look dirty, they are very worn, and not comfortable. There are beverages in a cooler in the seating area, and this makes the waiting experience really cold!
I saw my friend get shampooed while the senior stylist was cutting a client’s hair. They left my my friend in the chair was his hair dripping wet for 12 minutes without saying anything. Finally, the junior stylist took over the client’s hair and the lead stylist started cutting my friend’s hair. (trying to sit patiently at this point waiting for final product)
2 times during the haircut, the phone rang and the stylist cutting my friend’s hair stops to answer both calls. Perhaps I’m all to familiar with decent salons that have a dedicated receptionist, maybe that sounds snobby, but come on it just looks totally unprofessional and cheapens the place.
My friend came out very disappointed. He TOLD her just a trim please, and her response was «I will factor that it in».
DO NOT COME HERE

I got a Unilocal deal for Keratin treatment and i finally redeemed it last week. So I walk in and Angel receives me very graciously. I loved the décor, the place and the way Angel recommended a different treatment for my hair. So Angel did a great job on my hair and it looked great. But when i got home and exactly 2 days later washed my hair with the products Angel recommended. Man it had no effect what so ever .I was very disappointed with the results of my treatment and felt it was a huge waste of my money and feel bad about it.

I was born with handsome looks, a winning personality, but a messy head of hair. The first time that I went to see Angel at J Salon she didn’t just give me a trim but an experience. She diligently worked her way around my set of cowlicks and double crowns and gave me a killer new doo. What others stylists had try to tame, Angel had mastered.
Now I have J Salon’s number in my speed dial and any time I call, Angel is sure to find time to squeeze me into her schedule and still give me a great haircut. Thanks for helping me tame the mane!

I also bought the $ 150 trubate to get the Keratin Smoothing Treatment done to my hair. I had it done at Mira Bella Salon in San Jose before and I loved it. It made my hair so relaxed and friz less so I was was really excited to get my hair done again.
I came in to J Salon and had it done on a Saturday and I waited until the following Friday, 6days, to wash it out hoping to get the most of it. Sadly the Keratin Smoothing Treatment had absolutely no effect on my hair. None.
I contacted her a few times and tried to get a time set up. She went on vacation shortly after and never contacted me after.
She was very nice when I went in for the treatment but the bottom line is I spent $ 150 for treatment that didn’t work at all and it was really really disappointing. =(

I was very disappointed in my keratin treatment. I see no difference in my hair and not one person has noticed. The girl doing it, Amanda, kept telling me that I was going to love it and the research I did beforehand lead me to believe that my styling and drying time would be decreased by half but there is no difference at all.
I had it done on a Saturday and was told not to wash it until Monday night. I waited until Tuesday morning and even paid another $ 55 on the special shampoo and crème rinse they recommended.
I am not a beauty professional but I think she did not apply enough of the keratin as the amount she had in the bottle looked the same when she finished as when she started. I mentioned it afterward to her and she said not to worry that I would love it and that they are not suppose to saturate the hair. The bottle seemed clogged as I could tell by the sound that only part of the one squirt was coming out when she did the left side of my hair and when she got to the very last part of my head (my right side); I noticed she did 2 squirts. When I look in the mirror, the left side of my hair looks fuller/​bigger and my right side looks slightly flatter.
Obviously I wasted my money on the keratin treatment but I was happy with the color job that was done just prior to the keratin treatment. The girls seem nice and I am sure others are happy with the service they’ve received but this treatment did nothing for me.

Before I found J salon, I would get my hair done twice a year when I went back home to visit the parents in San Diego. I was so scared to let someone else cut my hair. I found Angel on Unilocal and tried out the salon. Seriously amazing. I started out just getting hair cuts from her (which always look incredible) and now she colors my hair as well and does the deep condition treatment for my hair which I have been dying monthly for the past probably around 7 years.
Things I love about this place:
*Angel is a total sweetheart. She is very nice and we always get into some wild conversations!
* Great prices!
*Amazing at what she does. great hair cuts, color and styles.
*she takes her time to make sure the final product is just right, she doesn’t try to rush through your appointment to get to her next one.

Best thing I have ever done to my hair! (and I have THICK wavy hair)
After hearing so much about the Keratin treatment I searched Trubates and found a coupon for $ 110 at J Salon. It was the best thing I have ever done to my hair. Angel spent the time to explain the process and did a killer job on my hair. It seriously saved me 20 minutes of blowdry time. I loved it so much I went back before my Vegas Vaction to keep my fuss time down during my vaca (this time Alma did my hair and did just as good of a job).
My next trip is Mexico and you know I am going back for another round to control the frizz in the humid enviorment.
BEFORE TREATMENT:
–Blowdry=30 minutes
–Flat iron=15 minutes
AFTER TREATMENT:
–Blowdry=10−15minutes

Nice place for a great hair cut at affordable prices! My husband has slightly curly hair and had difficulty finding a good hair stylist who knew how to work with his curly locks:(. He is also careful about not spending a lot of money on his hair cut. So the task of finding a good hair stylist for him was extremely challenging for me until I stumbled upon this salon on Unilocal.I boldly made an appointment for him today for hair color and cut. Gosh, three hours later in walks him with his new hair cut and Oh boy! He looked so handsome!!! I couldn’t stop raving about his hair cut. What a find!
No walk ins, only appointments. At $ 20 a haircut, and $ 50 something for hair color this place is a steal.
Highly recommend (for men’s haircut — haven’t yet tried it for me)

I came here to just get a cheap men’s haircut because I saw they were advertising one for $ 15. I got it… it was okay. She sorta listened to what I wanted. I found out that rate is just a first timer rate, so not really sure if I’ll be back.
**update**
The owner made a point of writing me nasty comments twice… 3 months apart for my 2 star review. To clarify… 3 stars means something is okay. 2 stars means something is mediocre enough that you’d take your business elsewhere. I would in this case because the stylist didn’t really listen to what I asked for. That was my issue.
Insulting a potential customer on the internet and telling them that you don’t want them in your business is ridiculous.

Recently had a keratin treatment with Angel and she’s truly an angel. Super sweet and talks you through the entire process. There are other reviews about how Angel works on other clients during their appointment. While I don’t mind at all. My family is in the salon business so I understand.
I took the extra 20 minutes to read through gossip magazines and decompress. I was glad that Angel had other clients during my down time and waiting for the treatment to sink in. She timed it perfectly and also acknowledge me that she had to trim or dry so-​and-​so. I reassured her it was ok. Such a sweet gal! I’m just glad that she’s getting business!
Hey, because when she doesn’t have appointments, who’s gonna pay the bills and keep this wonderful salon going? After my treatment, she said I needed a trim. She even gave me the side-​swept bangs I’ve been asking for!
Keep doing what you’re doing, Angel! I love the business concept and personal touch you gave to this salon. Will be back for color and touch-​up!