Jill L Hessler, MD

I had Coolsculpting done on my waist and love handles with Dr. Hessler and found her to be very kind and accommodating. She seemed busy but always made the time to check in with me and listen to my questions and concerns. I felt very comfortable with her, and was impressed at the results; even though she said I presented a challenge because I have a small frame, she still did her best and the results turned out very nice and even more artfully done than I expected! The staff was very friendly, attentive and personable.
I agree wholeheartedly with the other reviews that say Dr. Hessler’s office did not rush appointments or try to sell me anything; I got stuck in traffic for forty minutes on the way to my second appointment and they still saw me right away with no complaints and got me out in time for work! They gave me the multiple-​package discount even though I bought the treatments separately and never tried to sell me any extras. I highly recommend this clinic!

Hi
Dr Jill came very highly recommended. She has all the certifications and as importantly all she does is facial and neck surgery and treatments. Her style is upbeat, engaging and is extremely patient focused. I visited more than one doctor who only talked about themselves. Dr Jill’s concern is her patient and that is her focus. What
So happy my friend recommended her. And I have recommended her to friends as well who were happy with the result.
Her office is very professional, friendly and welcoming. I would do it all over again!

Dr. Hessler is simply the best for any plastic surgeon needs. I have been seeing her for several years now for IPL, and she is caring, understanding and highly skilled. Everything she has done is very natural, and exactly what I want. The new office is great too — very clean and the staff is lovely. Highly recommend her!

Best plastic surgeon. Jill Hessler is wonderful – simply the best. She does not nickel and dime you on time and will patiently answer questions. I have been seeing her for injectables for over 2 years. She doesn’t oversell. Has great recommendations and a very good eye and extensive experience with Asian skin. Love her staff. Very friendly and accommodating with scheduling. Tried many plastic surgeons in this area and LA and none have even come close. Dr. Hessler also has a calming demeanor and she understands the minimal time working moms have to beautify. I trust her completely.

I’ve been seeing Dr. Hessler for a few years for injectables. She always takes the time to talk with me, listen to my concerns and doesn’t push products or extra treatments. She is very skilled at creating a natural look. I“ve tried other med spas/​doctors for injectables and haven’t gotten the same results.
Also, the office staff is extremely professional and helpful.

My Mom and I have been going to Dr Hessler for a few years now. Dr Hessler always takes the time needed to make sure she is clear what you are looking for. Her style is to enhance and bring you to the best you can be. Never over done or too much of anything. She has a great eye. I do not want to look like I’ve had filler or Botox. She is honest and realistic on the result you will get. She has also had to be called on an emergency situation that involved my Mothers eyelid after a bad fall. Those of us that saw her when it was bleeding and open are the only ones that could know it had even happened. Her amazing ability to stitch something so delicate and in such a way to never be seen again was truly amazing. Dr Hessler and her Staff are wonderful. You will not be disappointed.

Dr. Hessler is the best!!! I have been seeing her for over a year. My face was starting to look drawn and the lines on my forehead and around my mouth were becoming much too deep and multiplying! She restored my youthful glow and plumpness within one visit. I see her for Dysport for my forehead lines and crows feet, Perlane in my cheeks and Restylane to keep my lips plump. I work in luxury sales and many clients noticed the difference while all said the effects looked natural. Many of my clients see her now after swearing they would never do fillers or injectables and are thrilled with the results and Dr. Hessler’s down-​to-​earth bedside manner. I wouldn’t trust anyone else with my face and I feel it’s important to note that she serves as a Adjunct Professor at Stanford University, has received the Injector of the Year award and is asked to speak at multiple conferences based off her expertise. I couldn’t recommend her highly enough and would never trust anyone else with my face!

I have been seeing Dr. Jill Hessler for 7 years for a variety of procedures, and that fact alone should tell you something. I have seen other plastic surgeons in the past for procedures, but Jill Hessler is my go-​to doctor now. In fact, I drive 45 miles each way to see her – a small price to pay for what I get. In addition to Botox and fillers, which she does superbly, Dr. Hessler closed a dime-​size skin cancer wound that was only ¼ inch from my eye. She did this for me at Stanford. Within months the scar was barely noticeable, and now, 3 years later I can’t find it even with a CSI team.
But enough about critical, surgical issues, let’s talk about my eyes, neck and lips. Dr. Hessler gives Botox and fillers a good name! My best friend kept staring at me one day and couldn’t figure out what I’d done to my face, but she wanted to know so she could do it too. In fact, it was a tiny bit of filler on the outer corners of my mouth as well a pinch of filler in my lower lip. That little tweak alone wiped away about 20 years of aging, and that involuntary «frown» we acquire that makes us look old and grumpy – and it lasted for a year! Most people think I look 15 – 20 years younger than I am, and that’s fine with me.
Dr. Hessler is highly skilled, very personable, unquestionably professional, and never oversells a product or what the results might be. I am a nurse, and I know a good doctor when I see one. I am immensely happy with what Dr. Hessler has done for me. The entire staff, Sondra, Michelle, Dannielle and Carol are all warm, accommodating, and make me feel like I am the only person in the place. Would I like to look 25? Sure. But I’ll settle for looking 45 when I am actually about to sign up for Medicare. As long as Dr. Hessler’s in business, I’ll be waiting outside for my next appointment, applying sun screen of course–

Dr. Hessler performed an eye lift on me with fantastic results because she is an artist! Honestly my eyes look great — but you just can’t see that I’ve had surgery because it looks so natural. YAY! The process was great and everyone in the office is very friendly, helpful and responsive.
Since my surgery I have gone to her for a little botox etc and she has a wonderful eye for what will make me look my best. I always end up just looking naturally beautiful! I am grateful for her patience and talent.

On Sept 2014, Dr Hessler performed a vertical face, eyelid, forehead, and neck lift. This corrected facial sagging and wrinkling due to weight loss surgery (WLS), the effects of aging (I’m 66) and years overexposure to the elements. (I grew up in Southern CA and then lived in Alaska and Saudi Arabia for years.)

The result was a natural, more youthful look. (According to my friends at New Year I looked «amazing»,” beeoootiful,”.it was the best Christmas gift ever).
None of the procedures done above can correct deep permanent frown and worry lines. These very small vertical and diagonal muscles of the face respond to botox which relaxes the muscles.
Beside an aesthetic effect, Dr Hessler’s skill and art may work wonders on your self esteem.
I was out in public in 5 days after surgery BUT I followed Dr Hesslers pre– and post surgery instructions to a T. That GREATLY reduced pain and swelling faster than just bed rest. You absolutely must have someone stay with you the night after your major surgery.
In addition to her solely owned practice, Dr Hessler is a professor at Stanford, and Board Certified in several specialties.
She works with a wonderful anesthetist doctor.
Her suite of rooms are spotless and tastefully decorated. She has a modern, fully equipped surgery and recovery room.
Your privacy is considered at all times.
I can’t say enough about the professional, immensely supportive, fun and caring staff. You are treated with red carpet care every time you walk in the door.

I’ve been seeing Emoke Sullivan for many years — best aesthetician ever and can’t say enough great things about her. Always love going into the office to chat with the front desk gals pre and post treatments. Dr. Hessler is knowledgeable yet kind and caring with a no-​pressure and informative approach. Fully recommend this office!

Excellent Results — Highly Recommend!
I have been unhappy with my droopy eyelids for a while now — I knew I would have to consider this surgery (Bleph) since my late 30’s. Fast forward 13 years later and it was time. Procedures performed: upper and lower bleph, brow lift, lower face lift (neck)…results are amazing. I could not ask for a better experience.
This is a big decision — at least it was for me. The financial impact, time off work… but it is life changing. So if you can do it — do it. Trust Doctor Hessler’s advice. She’s conservative. It took me about 6 months before I figured out what would be right for me with her balanced input. But before that I had had several consultations with other surgeons in the Valley — spanning the last 7 years.
Dr. Hessler came recommended by my clinical aesthetician in Los Gatos (April Shea) who had seen many of her patients of varying ages, and she told me her results are very natural and her scars are non-​existent. It’s true. That’s the outcome I got.
I’m happy to be a reference. The office has my contact information. Don’t hesitate to ask.
Other procedures: I also recommend Viora, CoolSculpt — these treatments are working! I’m doing these on my thighs.
Lastly, I’d like to also commend the office Staff — they are all phenomenal!
In summary: personalized care, ethical, conscientious, highly skilled — the BEST Surgeon and Staff I have experienced from the cosmetic surgery landscape.
Thank you!

I cannot recommend Dr Hessler enough! After moving to the Bay Area four years ago I tried several doctors for my updates of Botox and fillers. After many disappointments and unfriendly doctors I came across Dr Hessler and decided to give her a go, I have never looked back. Doctor Hessler is professional and friendly, I feel like I’m catching up with a friend during my appointments… she takes the time to get to know you and find out what it is that really bothers you and advises if she thinks it wouldn’t be good too! I love love love dr Hessler! By the way my husband is now a patient and he thinks the results are amazing too… try her yourself… I wouldn’t go anywhere else now.

One STOP FIller — Botox and just about anything you want shop
Been seeing Dr. Hessler for awhile and always, always recommend her for injectibles. Love LOVE LOVE results that LAST. Seriously, one year between lip injections. She’s really good.

Beautiful new location in Palo Alto. A tasteful and private office with easy walk-​up parking. I like that you check out and re-​schedule on the opposite side when you enter…(so my boss does not see me leave with ice on my face!) The staff are vibrant, calming and helpful. I like that there is a mature woman on staff that would make anyone feel comfortable and calm. As with any new business, there may be minor inconveniences… but not for my visits.
Dr. Hessler by far is the best at injections that you do not feel much, and where she puts the Botox or the filler in. Mine is undetectable after a few days and ALWAYS natural looking.
I heard she is using the COOLSCULPTING machine which freezes fat for hard to tone fat areas on the body. On her assessment, she was honest about what it will do and suggested a plan to work on my most troubled volume areas first… then sculpt any other areas as the volume decreases. Usually max results are 60 – 90 days… wow. I saw volume loss in 2 weeks and am seeing more loss as the weeks go by. I also have been eating healthier and exercising to be the healthiest I can be. The medi-​tech Carole is very gentle and understands women and need for privacy. The session also doubles as a Cat-nap…as you have an hour session as the fat freezes. It is COOL and my tummy is alot smaller… it works.
The place get an A+

I love the sophisticated atmosphere of the new location and the staff is extremely friendly.
My experience with Dr Hessler is above all my expectations. She is incredibly nice, down to earth and very easy to talk but also extremely meticulous and knowledgeable with her work. What I like the most about her is that she is honest, listen to your needs and get the results you are hoping for.
Also, I always have a wonderful experience with Emöke, she is an amazing medical aesthetician that takes great pride in her work. Her facials are fantastic and relaxing. Emöke is extremely sweet and warm as well as very professional (she knows it all about skin and products), she gives you the best advises and after your treatment you walk out glowing. It’s definitively my go-​to for a pampered day.

Dr. Hessler is a true professional but my issue with her is that when I had my first Sculptra procedure, she injected 2 vials instead of taking a conservative approach of using just 1 vial, and then checking its outcome first. I had it done due to my sunken cheeks. She injected around my cheek area. She works fast so I didn’t get a chance to see how I looked before the second vial was used. Sculptra grows in volume after a few weeks therefore it would be moot to see it’s outcome after being injected. Mine seemed like it grew twice as much. That was more than 2 years ago and to this day I look so overdone with chipmunk cheeks. Besides, I already have high cheekbones. I don’t know when it will go away. I heard that Sculptra can stay for 4 years. I’ve been to other doctors seeking for correction but all of them advised that nothing could be done. I guess I will have to wait longer. Sigh!

5 stars for Dr. Hessler, 3 stars for her staff. She needs to have a pep talk with her staff. If on my next visit things improve I may increase my rating… but right now it stands.
Ok so I had botox jaw muscle reduction performed today, obviously it will be awhile before I can comment on results but I can comment on the experience.
First of all I want to say that Dr. Hessler herself is wonderful. Extremely professional and friendly. She answered my questions and got right to business. I am impressed with her completely! I would give Dr. Hessler herself 5 stars, hands down. Also for the bay area her prices are very good.
However her staff leave a bit to be desired. 3 issues occurred during my visit that rubbed me the wrong way. First was when I pulled up to the office, I ride a bicycle everywhere I go (it is my only form of transportation). I pull up to the bike rack and proceed to lock my bike up, but before I can even get my lock out, the receptionist comes storming outside and looks at me and says «Um do you have an appointment!» I was like «uh yea I do actually». But it was obvious that she thought I was some sort of hooligan or something coming to bum their bike rack… I mean I do have piercings all over my face and I wear a beanie all the time but I don’t look like a scumbag (at least I don’t think so). That was pretty insulting. If someone comes to your building during business hours 9 times out of 10 they are there for a good reason!
Then a more minor issue occurred, apparently their credit card processing system was down and they couldn’t run my carecredit credit card. It took them forever to fix it. Not that big of an issue though, I understand tech issues occur.
The last thing is what happened after they got the credit card system working, one of the staff came back to the back room and explained they were able to run my card and that all is well, and that she «came to escort me out». First of all, the door is 15 ft away why do you need to *escort me out? Are you afraid the beanie wearing hooligan is going to steal something on the way out after dropping a $ 1000 on a procedure? Oh yea and YOU HAVENT EVEN DONE THE PROCEDURE YET. That’s right, I wanted to pay upfront and as soon as they had their money they were ready to «escort» me out of the building without even making sure they had done the procedure yet. Of course I explained this to her and she understood, but she should have been informed on what was going on. I was only one of 2 patients in the building how hard is it to be on the ball?

Dr. Hessler is the absolute best! I was referred to her from a client, and after going to my own plastic surgeon, was hesitant. After meeting her and her staff, I knew I found the right doctor! Her injection skills are beyond perfection, and the follow up from her staff was the best I have ever had. No pressure, just listening to what I wanted, and then delivering the best advice and services. I drive from San Francisco just to see her, which says a lot! I am surprised by previous negative reviews, as I have only had 100% professionalism and service! She is my doctor for life… and since I am only 37, that will be a long time! I look younger than ever… thank’s Dr. Hessler!

Dr. Hessler is my secret weapon!
Dr. Hessler has been my plastic surgeon for a few years now. Botox and fillers help soften the fine lines and keep my lips looking full and fabulous. I have always been a Botox fan, but I was very hesitant to try fillers because the end result often looks unnatural. Dr. Hessler took her time with the exam and promised great results which have now been achieved several times. I often compare her work to an artist. She carefully examines and then places just the right amount of filler and Botox, often times in strategic areas that other doctor’s haven’t tried. The end result is a younger looking, refreshed me without anyone guessing I have had any «work» done.
I have started asking her about treatment for lines and sun damage on my neck and décolletage area. It’s great to know that I can count on her to give me an honest recommendation along with a detailed explanation on how it will work and how it compares to other procedures I have read about. The best thing is it wasn’t the more expensive treatment that I thought I would need.
It wouldn’t be a proper review if the rest of the office wasn’t mentioned. The people at the front desk are exceptional. Dr. Hessler offers «beauty days» where Botox or Dysport and Juvaderm or Restalyne are discounted. Often there are additional manufacturer mail-​in rebates and product reward points that you can use for your next visit. Dr. Hessler’s capable team ensures the proper forms are prepared and points are credited to your account so you can take full advantage of those programs.
I read another patient’s review that mentions she feels like she is visiting with a good friend rather than attending an appointment with her doctor. That’s exactly how I feel whenever I have an appointment with Dr. Hessler… with the added benefit that I look and feel great after my visit! Who could ask for more?