VMware

Tech support did not want to help and wasted my time. Very disappointing!
So does 7 work with W10? Or which version of Apple? I have them all so he ran out of excuses. Bottom line was I got no where.
I do not recommend!

What a terrible company from a customer service standpoint. They are completely unwilling to make amends for deficiencies in their product delivery. I tried working with them directly three times to come to a mutual agreement however they have refused in every way possible. Among the awful staff is:
Dominic Rushander
Team Lead — Customer Support
VMware Global Support Services
and
Sunil Kaushik
Customer Support Specialist
VMware Global Support Services

3 stars because the product is great but the technical support is … «lacking». When you call you get forwarded some dude on the phone who can barely speak english and the english they do speak is so broken or buried deep in an accent that you can’t help but keep saying «come again?» or «what was that?» when they try to explain something to you.
5 stars if you stop outsourcing and get english speaking tech support here in the USA. That was the main reason I liked Compellent at the time, they were based in Minnesota and you got some tech support bubba from Minnesota who you can understand.
I’ve worked with countless people all across the globe when I was in the Marine Corps but this is unreal. I absolutely HATE calling tech support there so much that I end up spending hours looking up information so I don’t have to make that call.

VMware offers a 14 day trial period. But if you have any issues during the installation… THEY DON’T OFFER TECHNICAL SUPPORT FOR PEOPLE ON THE TRIAL PERIOD.
Want to switch from Parallels to VMware? It can be a mess even for a person w above average technical abilities, and without technical support from VMware during the trial/​transition, I suggest you stick with parallels.
Paul

This review has to deal with my experience recruiting with VMware and working with their HR.
The interview itself went well. Unfortunately, my post interview experience with Kathy Erickson and Corina Reyna was terrible. These two were arguable the laziest HR I have ever come in contact with — which is saying a lot given the stereotype of lazy HR in general. After my interview, I submitted for $ 360+ of reimbursement. It took over 4 months, 36 emails and contacting the hiring manager to get these two to act. Add insult to injury, they only reimbursed me half the original claim without explaining why the other half was left out. Still, I was so frustrated with dealing with them I never followed-​up and asked for the full amount.
If you plan to interview here, make sure the company comps directly or as much as possible up-​front (e.g. hotel, etc). Otherwise, it could take you months to get reimbursed and likely won’t be the full amount.

VMWare rocks. Great products, great culture, great facilities. Too bad Steve Herrod left though!

Amazing that most of the 5 stars are from employees. it kind of defeats the purpose!!! The customer support is non existent. I purchased the software and when it updated itself it removed all of my network settings. Now I will have to pay an IT person to come into my office and fix this issue. What a pain. And no way to talk with VM about it since you can not talk with an actual person. Be very careful before you buy this product and make sure you can handle the problems that will arise.

I am the CFO of a small company that has been using VMWare for about 3 years. I all fairness, our technical team likes what it can do. However, we had some «rare» error caused by our VMWare that took several weeks to fix and restore causing us over $ 30k of lost business. On top of it, they screwed up on our maintenance renewal and charged us for their support. Now they want a penalty to reinstate the maintenance. I would not do business with these guys if I wasn’t locked into it technically.
Terrible support and no responsiveness. Maybe all these VMWare employees who keep writing 5 star reviews here should focus on helping us customers instead of this hype.

This review is not about the software itself but more about their rebates. At first they weren’t going to give it to me after I already purchased it and pull a fast one. I finally got it after going back and forth with them. Their rebate say that in six weeks I should get it. Here we are more that six weeks later and no rebate, just an apology. I don’t need apologies I want my rebate!
The moral of the story is buyer beware. Sometimes rebates are a good thing but often than not they suck. They’re a gimmick I think.

Terrible customer support.
I bought VMWare Fusion over the air, decided it wasn’t for me (after less than 24 hours of use), and requested a refund. I filled out and sent in all necessary forms, and had everything sent out soon after. That was at the beginning of December. I have called several times to talk to someone, and I am always tossed to another employee, where I leave voice mails which have never been returned.
I was very nice and courteous to anyone I spoke to.
So here I am in May, still shorted by VMWare and I am not happy about it.
All of you so happy to work here, maybe you should help me out, because I have been very adiment to all my friends to stray away from any sort of VMWare product. In fact, two of my friends who just bought MacbookPro’s, knowing I had one, asked me what they thought about VMWare, and well, I said to stay far away.
If my return is ever noticed, I would gladly support the programs, because I did like the virtual system, I just realized it wasn’t really what I needed.
Until I am refunded, I will be as unsupportive as possible.

I love vmw. vmw has made my life like 1000% easier.
I have a crapload of virtual servers that I was able to consolidate, saving a TON of power and iron.
I also am able to provision virtual desktops easily and quickly for those oddballs running screwy legacy apps, as well as for remote users etc.
I’m able to test all kinds of software, network, whatever flavor changes on virtual machines.

You know what is really great here…
The tangerine pomegranate gelato in their cafeteria! No seriously, it was delicious. I was visiting a friend today and we did a tour, not only was everyone super friendly, the campus was beautiful, and buildings were immaculate with the latest equipment on display.
Oh yeah and their stock price is awesome, their software for virtualization is leader in class. I think I saw a Foosball table in their «relaxation room», and gelato… yum.
Not bad VMware. Not bad.

Virtualization is the wave of the very near future, and VMware is not only the clear market leader but the catalyst in the industry. The business model is rock solid and the partnerships and community-​minded mentality are inspiring. The founders are Stanford profs, hence the proximity to campus. The people there seem down to earth but humbly brilliant. The campus is nice; wide open areas, lots of natural light, and many public-​area tables are made from trees that were barely processed. You can still see the original shape of the trees. I think these trees naturally fell and weren’t felled purely for lumber. They seem very green and encourage bicycle commuting.
To best describe the benefits of virtualization to a layperson, it’s easiest and most effective to show them that you can run Windows apps on a Mac, or vice versa. And this is only at the consumer desktop level. Corporation-​wide, the potential benefits and cost savings for IT organizations worldwide are enormous.
So far, they have many of the pros of a startup without the blind arrogance. They’re still small enough to avoid the outrageous politics of the ginormous enterprise companies. For now.

I LOVE THIS PLACE! Awesome software… you can download VMware Player for free at
. This will allow you to run different operating systems within your running operating system. I love the pinball machine too!