Vip Nails & Spa

This place used to be my go to place but the last two times I’v come in has been not up to par. Some of the newer staff seem to hate their life and want you to know that… so their customer care and service is not great. Last I came in for a pedi; I sat in a broken chair that actually hurt my back and water was cold. I asked for a different chair since the place was empty but she did not want to restart the water and I didn’t push it since I didn’t want her to mess up my color … I was desperate .didn’t even have her do the whole lotion get up because I was annoyed. I even cut my own cuticles with her utensils. ANNOYING! All in all, for the prices id rather go somewhere else

I have been coming to this place for a very long time, some of the women in there are very nice. The guy JC is very rude and has no costumer service skills. I will never have him do my nails. The place is great just over all need to work HIGHLY ON COSTUMER SERVICE SKILLS !!!
Oh and everyone is always on their phones or iPad just sitting around. Lots of drama between the employees.

I have been going here for many years. Fancy is the only person I will go to for my no chips and acrylic nails. She also does an amazing job at eyebrows as well. The last time I got a pedicure at VIP it lasted much longer than any other nail places I have went to !

I gave this place 3 tries and I hope that I do not go back.
Twice, unfortunately, I got the same tech who showed no emotion or enthusiasm for the service she was doing on my nails. She didn’t even crack a smile and it seemed painful for her to accept my 20% cash tip with a «thank you.» The other gal I had in between those visits was pretty forceful, sloppy, and loud. At least she was smiling.
Anyway, the place seems messy and because of that I don’t think it is very clean. I saw nail clippings on the floor by my feet the most recent time and I was grossed out.
Lastly, my most recent gel polish manicure is so horrible I can barely stand looking at it. The polish was laid on terribly thick and my left thumb nail is incredibly uneven and so square, making all of my phone usage a constant reminder or my bad experience.
Sure, when I go to one of these shops I know I’m not going to expect 5 star treatment, but at the very least just do nails the right way. I guess I will retreat back to Classy Nails on 143 & LaGrange because at least they are friendlier there and more sanitary.

Used to be my go to place, now I refuse to go. Quality of staff and services has declined so much. They are unprofessional (always seems to be some drama going on), they rush, are rude, and awful quality. So sad, used to be so good. Go elsewhere!

I really suggest getting nails done by Linda! She is friendly and does a great job!

Ive been here several times and most of the time I’m really happy when i walk out. Its awesome they have a no chip card that if u get 9 no chip manicures ur 10^th is free.

Called ahead to schedule an appointment for a pedicure and was told on the telephone just to come in at that time and would be taken care of. When I arrived I sat in the waiting area for about five minutes then taken to the back with my feet soaking for 30 minutes with no update. After waiting for a half hour with no indication of what the hold up was I left. I called on the phone and talked to the manager who identified herself as «Lee» all she could say was sorry. If your time is valuable don’t go here.

Typically, I don’t like to leave bad reviews for a business because I think that it might have been just a one time bad deal and maybe they’re better the next time, but my experience here has been nothing but painful and frustrating.
I went to get a full set of gel nails with my friend, and she had recommended it to me. I trusted her opinion and paid $ 35 for a PAINFUL experience. Layla was the girl working on my nails. She was using the power tool to sand my nail down (that’s fine. exactly what they’re supposed to do) but she kept hitting my flesh around the nail and it would hurt so badly!!! The nails themselves were fine but the polish was so thick it wouldn’t dry and it smudged four times despite me sitting under the fans for 30 minutes.
When I went to get them removed, I got off of work late but I couldn’t go the rest of the week, and they were so grown out I couldn’t do anything with them on. It was 6:30 by the time I got there and they said the process takes about 30 minutes and they closed at 7 so I asked them if I would make them stay later and if they would prefer I set an appointment. They didn’t answer, just shooed me to the back. Layla, unfortunately, again was the person assigned to me. She had me put my nails in the acetone. My nails were barely covered because she didn’t even fill it half way up (there was a fill line). They made me feel extremely rushed because she would drill a layer off and run away and start cleaning and come back, take off another layer, run away and clean and so on for half an hour.
I didn’t really mind her being rushed. After all, I did come in a little late. But as soon as I got home and saw my nails in the light I was FURIOUS. She didn’t take off the last layer of nails. The plastic started coming away from my nails and I had to pick it off. I might as well have just ripped them off myself to start with and save the $ 12 ($ 10 for the service which is absolutely ridiculous pricing and $ 2 tip.). NEVER GO HERE BECAUSE I KNOW I WILL NEVER BE RETURNING.

I thought I would give this place another chance. Less impressed than last time! There were two dirty bandages on the tray attached to my chair. I asked the girl to please throw them away and she just shrugged her shoulder. The manicurist didn’t smile or say a word to me. Place was still dirty and at the drying table there were used tissues balled up and left inside where you put your hands! I got an infection in my big toe a day later. Still taking antibiotics for it. I don’t think there is a manager there so I didn’t go to complain. If you think its clean, take another look. Also they had nice drapes up and now they are gone. Plants still slimey. Once I was there I think the owner, an older oriental man, was sleeping in the chair at the end. I will never go there again! They are going down the tubes.

Been here for years and my daughter and I love this place. Judy, my tech, is always professional, on time and does a great job.
The facility is clean and nicely decorated. Their prices are competitive with other salons in the area and they love walk in’s.

«Between the lack of customer service and poor technique, I will not be going back.» This pretty much sums it up! This place used to be great but after my recent experience, I will not return. I should not have to tell a nail tech that they need to shake a no chip nail polish that has glitter in it and then when I voice my concern, get looks from every employee in the place (including the «owner»). The staff here are just plain rude (with the exception of one who I will not mention by name because I do not want them to be alienated for being nice). Bottom line, there are TONS and TONS of nails salons in the area… why settle for a subpar business.

Terrible experience. I was wearing a no chip manicure which needed to be removed, it was painful having the girl scrape my nails. When I asked what the problem was she made up a lame excuse. My nails were filed too short in an effort by the manicurist to get them even. The new no chip manicure has a lot of uneven spots, as if dust particles got into the polish. To top it off it was HOT in the store. I will not return

I live in the Palos area and have been here a couple times. They do a pretty good pedicure and just okay on the manicure. However, after recently having a no chip mani here, I have totally changed my opinion of the place.
A male nail tech with a Mohawk did my nails. The pedi was sub-​par and he must have been the «baby fingers» that another review mentioned because he applied absolutely no pressure. He was also in an extreme rush which made the experience unpleasant. There was a point at which I’m positive he was talking bad about me to co-​workers (I had to ask him to go back and do a couple toes again because the polish wasn’t layered properly) and it was obvious and uncomfortable for me (a nail experience should be peaceful and not one in which you, as the customer feel as if you are being made fun of.)
What was worse was the no chip manicure. It chipped LITERALLY the next day and peeled a few days later.
Between the lack of customer service and poor technique, I will not be going back. If you do go, I would suggest making an appointment with a specific tech (maybe one recommended by other reviewers).

Best mani and pedi ever! Pedicure and shellac manicure for 60 $! Can’t beat that. Lucy and Zoe are awesome!

Such a great place to get my nails done at. It is clean and very spacious. I was a little weirded out however when the had timers for my pedicure.

Just meh (disclaimer: I have *really* high expectations when it comes to nail salons… if I’m paying for it, I want it perfect – sorry).
My girlfriend lives in the suburbs and suggested we try this place. I got a mani/​pedi a couple weeks ago and it was okay. For the pedi: The tech’s pressure was exceptionally (like annoyingly ticklish) light… even after repeated requests to add a bit more pressure. I dubbed him «Baby Fingers.» The polish was fine, but the pedicure wasn’t great… my heels felt more rough than before I went into the salon! The mani was standard.
Today, we went back for just manis. Maybe Baby Fingers was in a rush because it was the quickest mani I’ve ever had. Same über light hand/​arm «massage.» Unfortunately, the polish today is a bit uneven — I see light & dark spots on the nails. The manager came over and tried to even out the color – but then I notice the polish isn’t reaching my cuticles on every nail… the same cuticles that are unevenly cut! Argh. Granted, I’m anal over nails so maybe the average, non-​crazy person would say this looks fine… but in the future, I think I’ll try a different place to get my money’s worth.

Professional, nice, great mani/​pedis that last longer than most, long foot massages, clean, very reasonably priced.

The best on the southside.

My favorite nail salon in the area. Consistently good pedicures. They use high quality spa products and have a nice variety of polishes. They use a timer to make sure you get a standard 30 minute treatment