The Runner Shop

I love this store and their wonderful employees. They understand all kinds of foot issues and can tell you what your foot pain might be caused from. In my case, I was wearing shoes that were too narrow for my foot. They will watch you walk and measure both feet. It amazes me that they tell me the same things that my sports doctor is telling me. I’m very impressed and will be back soon.

Great customer service! Very helpful. The prices reasonable. They identified my problem and suggested great shoes

Very friendly & knowledge staff. I’m a beginner runner and wanted new shoes that fit me appropriately. Love my new shoes & my feet are happy!

Staff is very knowledgeable and patient and detailed-​oriented with your running shoe consultation. They know their stuff and their shop has a good selection of socks and other running gear. Very happy with my experience and my new adrenaline 15 brooks shoes!

I came in the store looking for a comfortable pair of running shoes. Hanna (store associate) was very friendly and knowledgeable. She took time to answer all my questions and provided feedbacks. She tried me on about a dozen pairs of shoes and tell me to take my time and if I needed to sleep on my decision then feel free to do so. I was not pressured to buy anything since it was a great investment and they do not get any commission. I ended up with a pair of Nike. She also said to bring them back if they’re not comfortable. Thank you Hanna. I will be back for more shoes in the future.

Really great place for all of your «running» needs.
The staff is always friendly & polite. And very knowledgeable.
Wether it’s shoes or apparel, these guys will have you covered!

Went in a couple of weeks ago to purchase some new running shoes. Walked in on a Sunday (02÷16÷14), and found that the all the store associates were occupied with other customers getting fitted. I waited my turn, yet was never greeted, or even acknowledged after waiting patiently for over 20 minutes. At this point I thought maybe I should come back another day, so I wound u coming back the next Sunday 02÷23÷14, and was greeted in the same manner as the last time. No greeting, blank stares, and then maybe after 10 minutes this time, finally one of the associates asked me if I had been helped, but was with another customer. I waited maybe 15 minutes this time, and was finally going to get helped, or so I thought. The associate that helped me was a red headed guy, and was very disrespectful. He attempted to tell me that I didn’t need the shoe I was looking at, but rather another shoe, that just so happened to be $ 160. Every shoe I wanted to try on was either out of stock, they didn’t have my size or some other excuse. I will never go back to this place, which is sad considering I only live maybe 2 miles away, within running distance. I believe the sales guy was named Phil. Buyers beware, and spend your hard earned money elsewhere. The return policy here is also ridiculous, and pales in comparison to the other major running stores, which tells me they do not really stand by their products as the other stores do.
–poor customer service
–poor opinions or suggestions
–lack of knowledge

Years ago when I was a helluva lot more active, I went to the runner several times. However, sorry to say back then that you could usually get some of the same shoes at one of the gazillion shoe stores back in the day and at a fairly good discount. Over the years, I sort of lazily got in the habit of buying whatever was on sale for what I was looking for.
Last couple of years, I’ve found that when you get older, it pays to get some good quality «sports» shoes. I checked around, and while doing so noticed that most local places were now selling at posted retail, unless something was on sale.
I moved onto higher end shoes to do my so called «running» in and when I decided to pick up a pair for regular day use, I found no one carried them, but figuring The Runner probably did, I called, and yea, they did.
I went in, first time in years. Service is great, people there know more about shoes and feet than you want to find out about. Kind of how I remember it. Also, prices are the same as every place else mostly, especially since there are only about, 4 – 5 shoe places around, and they aren’t discounting anything anyway.
While they carried the shoe I was looking for, it was out of stock on my size, however, they offered to order it that day, and it came in within a week. That worked great for me, and considering they were friendly, and very helpful, not sure why I will be going anywhere else in the future.

Excellent store, they have very knowledgeable staff that actually look at your feet and how you stand, how your arches are etc. in finding a shoe that works for you. They had a good selection of shoes organized by types. The prices are high but you get what you pay for.

I am a a newbie at this thing called running and a girl I know recommended The Runner for a fitting. I went in and was a little intimidated, but this girl greeted us immediately and within 30 minutes (with some questions and looking at my feet/​arches/​achilles) she knew what type shoe would be best for me. I tried on about 6 pair and narrowed it down to the one. I didn’t get her name (long brown hair, tan, very pretty) but she was SO helpful and I didn’t feel completely stupid in her world. I plan becoming an avid runner and hope to visit their store in the future. It looked like you could sign up for relays/​runs/​etc there too. 5 STARS!

Great run shop.
The staff is amazing. They can just watch you walk around and put you in a pair of shoes that are perfect for your feet.
They also have a wide selection of apparel and Protein gels– I like buying them here so I can try the flavors without having to buy a whole case online and not liking them.

This place is awesome!!! for how much food I eat… I started working out a couple of months ago and I needed running shoes. I wasnt aware that people had different running feet like neutral or whatever the other two were. I forget because I only remember what I am, and I am a neutral runner! They’re so helpful and answer any questions that you may have!
service was great! I spent a little more than what I wanted to but I wouldn’t put a price on a good pair of running shoes that I will be wearing EVERYDAY because I WILL go workout EVERYDAY! (I’m caps locking to find motivation to go work out daily) lol oy… Maybe the inner cheapo will come out and make me get my money’s worth and work out everyday.

Holy guacamole they take their shoes seriously. I went today with the wifey to get some new shoes for her — she was only 5 years overdue — and I learned more about shoes and arches and stability in 30 minutes than I ever wanted to know.
A serious customer service experience later my wife walked out with her first pair of work out shoes that she truly thought were comfortable and would do the part. She had to sacrifice a little on the looks but going to The Runner you get the gist that looks come secondary to function. Sure, we dropped $ 119 on a pair of shoes but I hear feet are kind of important. Plus, with the new gym membership and how long she wears shoes it’s no big whoop.