Vintage Home

Went to Vintage Home for the first time today… My anticipation was crushed by inexistent customer service. The ladies at the register were not to be bothered and were talking behind customers’ backs. That’s too bad because the store itself is not bad but I work hard for my money and it is not to spend it on people who really don’t care about their customers. It’s not that you cannot find the same things somewhere else. I saw quite a few items from Wayfair and the likes. I was planning on getting an item I liked but once I heard they were saying mean things, that was it for me. The experience was like taking a cold shower in the middle of the winter!

I really want to like this place and give a higher rating but my experience over time prevents it. Watch out for reproduction items that can otherwise be found at HomeGoods or Wayfair, etc. (exact items) but Vintage Home buys them and greatly marks them up. Inconsistent service: some friendly and some oddly indifferent staff plus owner seems very chilly. I once had a pewter display pot rack put on hold for me to purchase once the seasonal display was to come down (my info was taken down and a note placed on the item itself), only to be told it was not available after I waited two months and bypassed buying other options elsewhere. When I discovered it was taken down and «gone», no explanation or apology given; only complete indifference. That being said, they do get some interesting original pieces that are affordably priced; these move quickly so act fast if you see something original that you like. Just modify your expectations on attitudes/​service, and avoid the cheap reproductions (search elsewhere online and you can locate them)…

I had high hopes visiting Vintage Home. All were quickly dashed. There were about three people working in the store (one unpacking a box and two behind the counter). They were all conversing with each other and laughing. I passed by them multiple times and was the only customer in the store. Not only did none of them make a peep of a hello, not one of them even looked at me! I was in shock since most stores in this day and age give some sort of greeting and/​or acknowledge seeing a potential customer.
My feelings about the store continued to drop as I walked around. Some of the merchandise is interesting and different. All of it is overpriced. I could not believe the prices on the tags. I walked through once and got out of there before the ice created by a colder than chilly reception cracked.
I, too, wonder about the rave reviews and see no reason to ever enter this store again.

I can’t say enough about this place! It has a great inventory of furniture and accessories. The prices are fair and you can find a lot of great deals most of the time. The staff is friendly and is always willing to help you in anyway that they can. They are willing and able to paint furniture, and make sure you love it before you take it home. They are great about pick up and delivery.
They also offer a wide variety of upholstered chairs, sofas and chaises. If you special order anything they are great about communicating with the customer throughout the process. I highly recommend this store for all of your home furniture needs!

I’m not sure if these reviewers are friends of the owners or not. I have been in this store many times and not once did I experience friendly staff. Most times there is one person at the counter working on the computer that totally ignores you. Granted, the inventory is gorgeous! No doubt, but many thing sold here I have seen in home good or TJMaxx and they buy it and stage it and mark it up four times what they bought it for. I have the same exact chairs from home goods they have in their shop right not that I paid 69 $ piece for and they are selling four of them for 1100 $! No, I didn’t accidently add an extra zero in there. I would not recommend this store to anyone. There are plenty of others out there with just as nice inventory where you don’t get snubbed if you don’t walk in looking lone you have money!

The sales people are very friendly… don’t worry if something is sold, they redecorate the store almost every Sunday. I bought a great vintage looking hutch for the kitchen and they will set you up with a delivery service.

Over the past couple years, I have bought smaller items at the store. I love going in to see what they have. Recently, I went in with my teenage daughter to look for a dresser/​armoire to replace her dresser that had drawers big enough only for baby clothes. We both fell in love with an armoire that Leslie fixed up and painted. Very unique. It was a big piece and I wasn’t sure it was going to make it up to the third floor of our older home. Leslie and Margie were wonderful working with me to make it all work. The delivery company they recommend was also great to work!
You will find more unique and better made pieces than Pottery Barn and at better prices!

AAAAGH I want to give it 10 stars!!!
Vintage home moved a couple of doors down to a much larger location, and their selection is AMAZING! If you are furnishing your shore house (as I am) or going for the cottage/​shabby chic look, this is the place in the ‘burbs.
The prices at Vintage home are so reasonable. They (the three ladies that own it) buy quality «vintage» stuff — not necessarily antiques, but think stuff from the ‘40s-‘60s, and paint them white. I bought an incredible oversized carved mirror and it was only $ 200, a good sized antique french style linen press for $ 400, and a pair of french style bedside tables for $ 300. All are solid wood and very good quality pieces. For the price, it’s not even worth hunting and hunting for decent quality furniture at yard sales, etc and then painting it yourself. These ladies have done all the work for you.
Their prices are so low that they don’t negotiate — and the stuff flies out of the store. They won’t hold anything over the weekend since there is such turnover of their inventory, so if you see something you want, buy it. Have your measurements in hand because if you go home to measure someone else will scoop it up (as I did with the linen press. ;-)) If you are looking for something in particular, you can give your name and they’ll do the hunting for you.
They don’t take Amex and are closed on Mondays. I’ll be back Tuesday for round 3…