The Home Depot

It’s ridiculous how good these employees are. Today I went to the plumbing aisle & a guy asked what I needed & we had a nice conversation about my toilet. We found what I needed & I was outta there. Nice greeter, very nice cashier. I used to live a mile from there, & I’d go in several times a day when doing a project. What’s so awesome is that I could always find someone knowledgeable about electric stuff in the electric dept. Same with plumbing, paint, lumber, hardware. This is definitely not the case at their competitors. I’ve actually had Home Depot employees draw me diagrams.

It seems silly writing a review for a big box store but I had the best experience with the Garden Department this last week. I recently moved to Omaha from Washington D.C. and am scrambling to get some landscaping done at my house.
Having moved from a different planting zone I was a little unsure of what all I would need and which perennials had the best chance of coming back year after year.
Karen was amazing! My trip could have been at least an hour longer if I had been left to my own devices trying to find each of the plants I knew I wanted in the maze that was there. Not only did Karen know where everything was and went out of her way to help me find everything quickly but she was extremely knowledgable, helping me find the perfect varieties of the plants I knew I wanted and also making suggestions for the areas I was uncertain about due to light exposure. I couldn’t be more happy with the way everything turned out at home.
I was also extremely happy that she took the time to explain that Home Depot offers a 1 year guarantee on all their perennials. I just need to keep the receipts and if anything doesn’t make it I can dig them up and bring them in to have them replaced. It makes me feel much more comfortable knowing that.
Ernest was also fantastic helping me move the copious amounts of lawn and garden stuff I purchased at the store. They seem to have a fairly good system of getting people loaded up with the larger bags of mulch and other things in front of the store but bear with them, they get ridiculously busy on the weekends.
After having a less than stellar experience at Menards early in the week, I definitely think I will be driving the extra distance to this Home Depot for all my future needs.
Good management often fosters good employees. I certainly hope that Karen and Ernest have the best management team behind them because they were amazing.

The staff here is very friendly and helpful. spring is my favorite time shopping here because they break out their home & garden sections in grand form. I had a small project for the back yard and found all my supplies. When I was close to the cash register I forgot an item and an employee with no questions asked volunteered to zip all the way to the back of the store to grab what I needed. He never stopped smiling either! NICE!