Top Q Nails & Spa

I wanted to like Top Q. My stylist was quiet, but friendly enough, and did a good job cuting my cuticles and shaping my nails. I elected to use regular polish, on my normal nails, as I wasn’t ready to try acrylics.
The polish went on smooth, and they looked great when I left. However, I got my nails done Friday for a wedding on Saturday and by Monday morning they only 7 of my 10 nails have partial polish on them.
Now I am a fan of hot showers, which is something I just learned can cause polish to peel quicker, but for $ 17 + tip, I feel like 3 days is a bit of a jip.

My first time going to the shadow lake location was a few days before my wedding. I remember thinking the man who did my nails was so rude. He got irritated and mad at me because I couldn’t relax my hand enough for him. Than I started going to the Bellevue NE location. I got a different man. He did a horrible horrible job! The acrylic nails were so thick! Than I came back a couple weeks after and I told them I wasn’t happy with them and the manager sandy offered to do my nails. She did a great job and I was impressed. She said I could just ask for her and she would do my nails. After a couple times she started to refuse to do my nails by saying someone else that she «trusts» can do them. I had Dan do them and I’ve never felt so uncomfortable getting my nails done. He was rude, arrogant, and short with me. I wanted to get a design with him and even though I told him I didn’t like what he was doing he kept doing it. Than sandy behind him told me «you need to go to Hollywood». Let me remind everyone that I’m spent $ 100 at their salon that day and I felt like I couldn’t ask them to do what I was looking for. They are not open minded with designs and they will give you a hard time if it takes them «time». I have friends who have found nail salons who’s staff enjoy doing fun designs and will take their time. Unfortunately the salon I’m thinking of is in a different state.
DO NOT go here if you’re looking for something specific. They’ll make it hard on you and good luck getting someone who does a good job. And if you do… Make sure you don’t tell them you don’t like it!

I’ve been here about five times. Don’t know all the technicians’ names. They are all friendly. Today I had Vince. Last time I had Katie. I always get a shellac and it is always done how I like. The manicures last several weeks, almost a month. It is $ 30. I have been to many salons around this area and in Omaha. This one is convenient for me and they always do a fine job. The salon is well kept, clean and tidy. The elevator music they play is hilarious though. I don’t know how to describe it. They have tvs you can watch while you get a service, usually set to cable HGTV or something like that.

Called ahead of time to make sure i wouldn’t have to wait. got in within the hour.
Got a full set of sea shell acrylics. They look friggen amazing. the guy was nice. The only thing that was unpleasant was the employees all talked to each other in their language so was kinda like sweet. ill just stare at the wall and hope they aren’t talking about me.
Other than that. I’d go back.

This is my go to for a nice atmosphere and mani/​pedi.
If you make an appointment you aren’t kept waiting, which makes this girl happy. They’ve always been wonderful at seating people of the same party together if you pre-​schedule. They have a good selection of polish and gel based polish colors.
Not the best place for nail designs I’ve been too, so if you’re going for something really fancy I would ask beforehand if they are able to do it. But other than that I have nothing negative to say about this place, the staff is always friendly and fast… and love their comfy chairs while getting a manicure.

I took a chance on Top Q. I was hesitant until a technician named Sandy approached me. It was her first day there as the new manager and she assured me that I would be treated very well and would not leave dissatisfied. She was absolutely correct. I was left the salon very satisfied with the pedicure and shellac manicure I received.
I’ve worked as a receptionist at several nail salons and therefore am able to determine a good technician who cares about their clients from ones that do not. Sandy is very committed to ensuring that her clients are satisfied with her services. She spoke to me about her plans to turn Top Q around and transform it into a salon that is efficient and provides exceptional services. She is also very personable and friendly. I would recommend taking another chance on this salon and asking for an appointment with Sandy.

Let’s see if this review gets filtered like all the others. I went in today with hopes to have a simple shellac manicure and ended up with nails that look like they were done by my 3 year old nephew. I asked for pricing upfront and was told $ 30 for regular and $ 35 for french. I started to get leary when the nail tech (Jimmy) pulled out the drill to remove my old shellac but had to let him know right away to only file. He was hesitant, yet after three half done sweeps of the file across each nail he did the regular procedures to remove the old polish. I became annoyed by the constant interruption of my nail tech answering the phones while other techs who were not with clients were busy painting their own nails or texting. The annoyance turned to plain mad when Jimmy failed to paint the nails evenly and then chose to half remove polish as a correction. I asked several times for individual nail redos but instead got met with a deer-​in-​headlights look and a shrug of the shoulder. Nails shouldn’t be clumped with divots… I could have done them better. My final straw was that he said «$ 31» when he was done. I looked at him like he had lost his marbles and reminded him of the original price he quoted. You may say, «it’s just an extra dollar», but for me it’s the principle. He had some sorry excuse and I refused to give him the extra $ 1…more so refused to give him $ 30. After more back and forth I figured I’d give him his measly $ 30 sans tip. Never again!!! I can now understand why the reviews are so bad. It’s just too bad Unilocal hides that from everyone.