Herbal Nails & Spa – Scottsdale

I have already referred friends and family. SNS nails last forever and the salon is clean. Andy is the best!

I have been going here for a year and love it! Jessica always does an amazing job! Thank you!!!

Another PERFECT manicure at Herbal. Lynn is such a sweetheart. She pays close attention to detail and leaves no manicure finished without her stamp of approval! I couldn’t decide what color of SNS to do (I’m sick of all the pink) so she picked a perfect neutral color that looks great! Jason is always welcoming and their staff is always pleasant to talk to! They remember each and every person that walks through the door. For months I’ve been getting SNS here now and I will never go anywhere else! Love you guys! –Ava

Andy at Herbal Nails is the best! I love the SNS dipping powder. My manis last 3 weeks. He gives a great pedicure too. Everyone is kind, accommodating, and helpful. They are so willing to do a mani/​pedi at the same time when I’m on a time crunch. My favorite nail shop in Scottsdale. Go see Andy, he is fantastic!

The only salon in Scottsdale I would go to! Andy is amazing… Perfection every time!

Max is the best!!! Thorough and meticulous. I’m a customer for life! SNS is the way to go a well. Totally life changing.

Herbal nails is awesome! Jessica always does an amazing job on my SNS nails. Love this concept!

Loving the SNS manicure & pedicure I’m getting today. A lot of pampering with hot towels and even fresh grapefruit in my organic pedicure! Timmy and Cindy are great! I’m excited to see if this last as long as they say and is healthier than regular gel for my nail. They offered me water, coffee and are both very sweet and friendly! Great experience, will be coming back for sure!!!

Great place– SNS nails (gelous manicure) lasts for 3 weeks if not longer. Regular gels last 1.5 weeks for me so this is an amazing find.
Lynn did an amazing job.

I live next door and this place is so convenient and even gives me a discount! I have never had «almond» shaped nails before and was super skeptical but Andy did an amazing job! Love the SNS gel nails that require no UV lighting and the pedicures are out of this world!

So I walked in to this salon today! It was modern sheek and nice. I think that is only the nice thing I can say about this place. I have been waiting for over 30 minutes with an appointment!!! You heard me WTH. I was told to have a seat and pick my colors and for the past 30 minutes I’ve been sitting here. My colors are picked and no one has even acknowledged me. I’m with a friend and she has been acknowledged at least twice. Not I am sorry we are late. Not can I get you any water or something. NOTHING! This is pretty rude. Now we’re going on 40 minutes and still nothing. The only reason I am sitting here is because I’m with my friend. Terrible service. I eventually went to say something and the hostess was nice enough to help me get it moving. I was just shocked to see that they were so ignorant. They barely talked to me. I mean to get a manicure usually you are in and out. Maybe 45 – 1:00 I was there for almost 2. Not ACCEPTabLe. Oh and they take there buffers out of plastic to fool you as this is «brand new». If you decide to go watch. The seal
On the plastic has never been used. Once they use the materials they put it back in the bag to show people that it’s new when actually it’s not! They were rude accept the hostess. They messed up on my friends as well. Never again will I go.
Also they had a discount with check in using this app. And they said we couldn’t use this as it wasn’t them. My answer this is your location etc. it’s for a soft opening rate. They have another store but the least they could have done was honor the mistake. They gave us «10% but was more like 5. Disappointed in this place. Just beware friends beware!
Over priced appears clean not it not! Enjoy and try not to have them make u bleed:-(

Such a horrible experience… just a chop shop disguised as a upscale organic nail salon. I made an appointment and left after 30 minutes as no one had time to do the manicure. One of the girls said since I was only doing a manicure without the add ons, they were going to make me wait?
Owner Jenny didn’t have time to fix this, not even when I called her.
Don’t waste your time or extra money at this nail salon.
Great location though

Don’t waste your time on «s and s» nails here. Shaping was below average. My middle fingers are different shapes lol ! She cut too deep on one finger and I bled for a bit, she claimed I am «sensitive ». The final polish (clear) was bumpy. I went back 30 mins later to show the guy up front and he told me to come back another day, in a very condescending. big sign says, if you are not happy — let them know) Asked for a refund and was yelled at. Other customers saw and came up to be after in the parking lot to ask what had happened. Completely embarrassing and uncalled for from this man .
Do not choose Lynn if you come here. Spent $ 170 here for pedicure and «s and s» nails. Great tips for both techs. I always tip well to any tech .
Shame on this place. My bank will be contacting you soon .
**UPDATE**
Two voicemails .one from Jennifer, a manager who was apologetic and said to come back any time to fix.
2^nd voicemail, same rude guy saying to come back another day and not today AGAIN ! And to disregard the other voicemail ! His point was very clear in person — needs to get over himself ASAP .
He should not be up front dealing with customers. What a joke .
Went to Walgreens and they said I was most definitely infected and advised me to not go back there (and take a break till I healed), dirty tools and poor technique (by looking at cut) .
***UPDATE on June 14^th***
Read comment from Jason. They called twice with the voicemails I stated above. Ridiculous.

This was my first time coming in to this nail salon. It was all bad from the moment I started asking questions on services. I mentioned it was my first time and I looked pretty confused trying to read the menu. They gave me a brief answer then walked away??? Then came back and asked if I’m going to get anything done. I mean, come on I started with «I’m here to get my nails done». Any way, I was there for a full set. The technician that started working on my nails had open cuts and wounds on her hands. It made me feel uncomfortable and it seemed pretty unsanitary. I asked if I could go wash my hands and she looked at me as if I was crazy. I went back to the front desk and politely asked if there was anyone else available and explained why. You know what happened next… everyone began speaking in another language and I became the enemy. They told me there was no one else and I was ok with that. Then, they said I could wait 10 minutes and someone would be available. I did not take them up on their offer. The previous reviews seemed pretty good and promising, unfortunately it was no where near my experience. Cleanliness and sanitation are not an option in any nail salon, and to me that does include the presentation and hygiene of the person I’m allowing to do any service on me.

The first time I rated this place I gave them a 1 star. I was very unhappy with the customer service. Shortly after writing my last review I ended up breaking one of my nails as I was getting into my vehicle so I had to go back to get it fixed. They had read my review and were a completely different salon. Yes they absolutely have the skills to give 5 star service but I shouldn’t have had to write a negative review to see that. As I’ve said before, I absolutely love the SNS nails. It’s great if you’re looking to grow longer healthy nails and it stays longer than gel polish. And the repair job was amazing, can’t even tell which nail it was I broke. Hopefully they will continue to give the great service I experienced on my last visit.

Been coming in since beginning of 2016, and I have to say this salon is the best in the valley! Everyone’s so friendly and I finally found my go to girl, Jenny! She is amazing and oh so sweet! Went in yesterday to get a SNS mani/​pedi so I can be Cabo ready. she did a phenomenal job! Definitely call in advance and schedule an appointment. Thanks Jenny! See you again real soon!!!

Overall the establishment is lovely and clean and the final result of my gel manicure is good, unfortunately the woman doing my nails was not paying much attention to what she was doing with the drill because she was busy having a conversation and trying to be as fast as possible and managed to take off a few layers of skin on the sides on my fingers. Once she got to buffing the bleeding began. So although the actual nails are nice, I won’t be back since the procedure ended up being more painful than enjoyable.

They did a great job. I got the sns dip powder so my real nails can heal a bit and I really like the look. Not to many places around Phoenix do the sns so I had to look this place up on Unilocal

I came here on the recommendation of a friend. In town for a special work occasion and needed to freshen up after a long week of traveling.
Everything started out ok. My manicurist was great, polite and checked in to make sure everything was looking great regularly.
My pedicurist was rude from the get go and not helpful, but I settled in and relaxed anyway. 15 minutes in as she’s carelessly using a cheese grater to remove calluses she catches the top of my foot taking off the end of my pinky toe!!! I wince in pain and as blood is running down my foot she quickly squirts blue liquid on it and sticks it in the water. This is actually more painful that having it out of the water and all i want is to have no one touch my foot and maybe a bandaid to stop the bleeding. The manger comes and apologizes and give me a second girl, Nikki, who is wonderful. I asked several times not to have anything done to that toe, as an open wound and tools and water basin just doesn’t seem like a good equation. Nikki cleaned up the cut and put me at ease then finished up my pedicure… After being there for almost 2 HOURS I was ready to go and the manager said… We are giving you 20% off your pedicure, see you next time… SEE ME NEXT TIME?! No way am I coming back here… I should have had them stop immediately and told them I wasn’t paying for any of the pedicure, but j felt bad because Nikki was so nice … Beware… Mutilation and a rip/​off…

Love this place!!! Another beautiful manicure by Jenny!
SNS manicures are so fantastic!

Th is the best nail salon in town! There is no reason why you would ever go get a gel manicure again!

Solid nail spa! I come here mainly because they do SNS manicures. Ladies, if you haven’t tried it yet, you need to! I’ve been biting my nails since I was 4 years old and gel manicures really helped me combat that. However, I replaced one bad habit with another — picking off my gel polish! As a result, I was left with really thin and brittle nails. SNS fixes that! There’s no UV light so you don’t have to worry about exposing and aging your hands. They apply an adhesive and dip your nails in powder. The results are similar to hard gel from what I heard. The best part… it does not chip! I can’t even pick at it because it’s bonded to my nail. Huge win.
The ambiance is really nice here as well. Clean, comfortable and inviting. The only thing I don’t like about the spa is that service is hit or miss. They always do a great job on my nails, but some of the technicians are really cold and stand-​offish.

This has become the ONLY place I get my nails done. I tried the SNS gel manicure and I’m totally hooked! I don’t like regular gel because it’s so hard on my nails and can peel off easily if not perfectly applied. The SNS is so much better! My nails never break, get stronger and longer, look good all the time. The staff is very professional, every tech I’ve ever had. I can honestly say I have not had an average experience there. Each tech must be well trained because they do a fantastic job. The place is clean but can get crowded because they are so popular. Call ahead if you can. Thanks Herbal, see you again in about two weeks!

Great experience! This is my first time here and I though it was a very clean modern salon. The staff was professional and courteous, big thanks to Don for giving me a great manicure :) I’m interested to see how long my herbal gel lasts but I can tell you that it looks great! Can’t wait to come back!
— Well after two weeks two of my nails popped off, but the staff got me in right away to fix them until i could come in for my next appointment. Tragedy turned miracle just in time for an important meeting.

Loved this place! Love the product, loved the service, loved relaxing here after work! It was a smidge pricey but when in Scottsdale I guess that’s what you should expect. I can’t remember when I’ve had such a good experience tho so I’d say it was worth it

I was looking for a nice place to get my nails done and the concierge at my hotel (Marriott) recommended this one. Great recommendation! The staff members are very helpful and friendly, the seats are comfortable and there’s a nice ambiance. Erick did an amazing job on my nails. Thank you!

I came in on the very busy Valentine’s Day without an appointment. My b/​f had just proposed that morning and my nails were in need of an emergency treatment!
They said they could take me, but once I sat down I received a lecture about not having an appointment (by the way, they have a sign spinner outside. If that doesn’t say «please walk in», I don’t know what does). I apologized and explained the emergency. I didn’t expect her to throw streamers or congratulate, but there was no acknowledgement. It wasn’t a good enough excuse. I honestly would have rather they said they were booked. She made me feel so uncomfortable I thought about getting up.
The nails turned out fine. She was super rough and rushed, though. I mentioned how dry my hands were during the manicure, yet still had to ask for lotion once she walked away. She handed it to me to put on myself. If I knew how to do nails I’m sure she would have had me do the whole thing on my own.
TL/​DR They’ll still take your business when they are too busy, but will treat you like a total inconvenience.

Manager made it right.

I’m hooked! Went for the first time yesterday and what an awesome job! I am beyond impressed with this SNS manicure!

I was looking for a place to get my nails done mid-​last year and stumbled upon Herbal Nails… now I come back every 3 – 4 weeks! I came in just wanting regular polish and now I only get SNS. I’ve gotten SNS with four different techs and they’ve ALL done a marvelous job. My friends always compliment my nails and I always recommend them to come here. There are so many colors to choose from and I’m always happy with their service. My nails have grown faster and have stayed healthy. See you in a couple weeks Herbal Nails!

Peter is amazing! I went to herbal nails planning on getting a refill for my acrylics… Little did I know about sns and walked out with a full set of beautiful nails! This was my second time, I was not disappointed.

Got a recommendation to come here and I was extremely excited to try it because of the «organic» product that they offer. The atmosphere is great, I loved the nail «bar» idea and the fact that all of the employees are dressed to impress. The manager Tony was very friendly and made a presence to introduce himself. Their method of powdering is definitely interesting and takes a little longer than normal gel nails. The reason I’m giving two stars is because the man who did my nails was so rough with filing and handling my nails I ended up with cuts around my cuticles which were bleeding and that has NEVER happened anywhere else. I ended up with short stubby nails after I told him I didn’t want to cut them he acted like he didn’t understand and vigorously filed them down to nothing and even went so hard he broke an edge of my ring finger nail off so then it was uneven. To top it all off when he was done the under part of every nail was stuck on to my skin by the gel or whatever they put on it. I literally had to peel each nail to get them unstuck. Some spots were uneven and some shiny, some not. He must have been in a hurry even though they weren’t busy. My nails didn’t grow nearly as fast as when I have gels. Not coming back here, definitely not worth $ 37 plus tip for a manicure.

I went here for the first time and had the most horrible service w Tina. She didn’t get the SNS polish on part of my thumb because she was in a hurry to go home and then Tommy did it in a hurry since the shop was were and now that nail isn’t as shiny as the rest and the surface of the nail isn’t as smooth.
Tina also didn’t massage lotion on my forearm or hands at the end of the service or offer to give my the file & buffer.
I wouldn’t recommend this place for the price. It’s expensive and I should have gotten better service.

While looking for a new nail spot I was drawn here by the SNS manicure! I can’t make it a day without chipping regular polish… but I hate how gel affects my nails and hands. SNS is a super cool UV free and organic, tough and long lasting alternative to gel or shellac. It’s stronger, but actually healthy for your nails!
The staff here was efficient, respectful and talented. The SNS process is totally cool, but I’m confident they can handle whatever else you’re looking for as well. Peter did an awesome job on my nails, and I will be back for him once it’s time for a polish change!
One week and 6 serving shifts later, my nails are super strong and still in perfect condition.

I’m so embarrassed ! This place served us wine and then over charged us ha ha I’m so upset I can’t even think ! I will post more and I’ll post my receipt once I’ve calmed down a bit. I leave real authentic reviews and this place screwed us royally ! I will tell everyone and I will post the receipt because I’m so pissed !!!

I’m a regular at Herbal Nails now, I’ve had 6 appointments there and keep coming back! It’s very clean and with an appointment there’s hardly a wait time at all! I’ve been getting my stiletto claws for two years now and these are by far the best I have ever gotten! I always ask for Eric, he knows exactly what I like. I recommend this place to everyone in Scottsdale or anywhere in the valley!

Love this place and how kind everyone is each time I come in! It makes it even better that my nails are always amazing. I get the SNS which is like a gel but with no light or dry time. I have had the nails last for 3 weeks with no chipping and I love that when I walk out the door, I know there will be no smudges since they are instantly dry. Since SNS are considered more herbal, they are good for your nails as they give vitamin E and calcium. I have never had my nails so long in my entire life, they look like acrylics but better since they are my own and there is none of the damage that acrylics give to the nails. In fact, my nails are healthier since I started going here. I have had many of the techs do my nails and all have been friendly and provided good quality service.

Worst experience ever. Had 4:30 apt, sat in pedicur chair with water getting cold & my feet pruning until 4:50 pm. Man started my pedicure and a woman came over to do my manicure at the same time. She nicked my thumb so badly I bled through the bandaid I had to ask multiple times for. At that point I haunted the manicure but was stilled charged for it.
$ 60 for horrible pedicure and bloody thumb. Would give 0 stars if possible.
PS — no 20% discount as promoted.

Very friendly team. Nice facility and fairly priced. Got the CnC mani! Looking good still one week in!

This place is amazing; I love their nails, and Annie was so great! It was just what I was looking for! The nails aren’t just gel polish — it’s thicker than that and healthier. Never going back to the other yucky gel polish! It’s been 3 weeks and not a chip!

Try the SNS gel manicure. A little pricy but worth it since it lasts forever! Seriously, your nails are indestructible after the SNS sets.

My best friend got married last weekend and this is her nail salon of choice so we all followed along and got our nails done together! Welp, it is safe to say that it is now MY nail salon of choice! Organic manicure and pedicure? Yes, please! They even squeeze fresh orange juice on your feet and legs during the pedi. Their gel is like nothing I have ever seen before. It is not toxic and goes on as a powder (not like acrylic). For example, if you choose red gel, the powder will be red. It has been almost a week since my gel mani and it still looks perfect! There is no light needed and it is honestly just the coolest process. It is a gorgeous salon and the nail techs were very friendly and proud of their work. Prices are a little higher than normal ($ 36 for gel) but it is 100% worth it since they last longer. I will most definitely be back soon!

Stumbled across this nail salon while driving home from work & I’m glad I did! I’m new to town nod it’s not often you find a great nail salon on your first try. I got an SNS full set and Eric did a fabulous job on them!
Holiday glitter red with a snowflake on each ring finger. The shape & nail art turned out beautiful & and his funny personality kept me entertained the entire time.
Eric & Herbal Nail Salon are now my go to in Scottsdale!

Was super exited to visit this nail spa, received a pedi and got info on the SNS nails. Staff was super friendly and took great care of me and my sister who also had a pedi. It’s been 3 weeks since my visit, polish stayed great, looking forward to my next visit.

These people are amazing!!! Tony, Sally, and Eric helped make my mani/​pedi experience fantastic. I needed to accommodate a bridal group the week before the wedding, and they were the only nail salon around willing to take the time to book our entire party altogether. I was able to bring beverages and snacks, and Tony volunteered to serve everyone in my party. The staff made all of us feel like princesses, which is important before a wedding!!! Also, the products were top-​notch! I will be back for a fill and would highly recommend this salon!!! Ps — the Salon is tastefully decorated and very relaxing.

I am obsessed! Love the shop, love the service, love Daniel and Michael, love the nails! By far the best service I’ve ever had! Sns is AMAZING as well! Xo, Herbal Nails!

I have never had such amazing customer service in a nail salon before! I tried out the SNS manicure, a little pricey at $ 35, but hopefully worth the money considering how long it’s supposed to last. It has only been 5 days but so far so good! As I left they promised that if for whatever reason I wasn’t happy with my nails or the color, that they would fix them right away.
As for the actual SNS mani: compared to gel, the nail definitely appears ‘thicker’ You can tell there are layers of powder/​polish so if you like a bit more of a natural look, you might prefer gel over SNS. I would say SNS looks like a happy medium between a gel mani and an acrylic nail.
Other than that, they have a good polish selection and I will definitely be trying out a pedicure as my next service. From what I saw they use the proper sanitization methods with their bowls and tools.
Overall– very good experience!

Was in town for the weekend with my wife and decided to stop by from the reviews. I’m glad we did.
Just stopped in for a pedicure, but because the service and quality was so superior, we added a manicure as well. Jennifer was able to repair 2 cracked nails for my wife (due to dropping stuff on them) and the repairs looked incredible. She told her about the powder dip; how good it looked with no harsh chemicals, it was great advice. I would highly recommend it! Jennifer is a skillful artist and the results looked great. They have over 400 colors!
Whenever we come back to Scottsdale, this will always be one of our first stops!

Very clean quiet place, I’ve been here only once for a SL manicure and regular pedicure. The pedicure was very good! Very good products! You can just feel the difference without all the chemicals like most salons. I’m absolutely in love with this place and oh so excited to go back and pick a new color! They offer complementary wine and margaritas on the weekends! & have an app for your phone to make appointments and and receive special offers!

I am obsessed with the all natural SNS dipping gel nail system at Herbal Nails. No scraping or filing needed to prep the nails! No UV light needed to set the nails! My nails have grown since I started doing this and it lasts for 2 – 3 weeks (depending on how quickly your nails grow). I never liked others gels because they damaged my nails and seemed to make my nail bed SO weak from the prep work. SNS dipping is the most amazing way to create a strong and perfect looking manicure.