PTM Tarps

Great store great prices buy all my tarps here.

Worst customer service! Their supervisor is extremely rude! And their tarps aren’t always made correctly and will not accommodate if you have an issue with the items! Also called their customer service number and didn’t feel like they were going to do anything about the rude supervisor. And the owners did not interfere at any moment when they should have

This Tarp company is pretty good, they have alot of inventory the prices could be a bit lower on some of the pipe and parts. But I’ll continue coming here for my Tarp supplies.

Bad service, the girls there were rude. Good prices and the loaders are helpful. But the rudeness and lack of help is disturbing.

I came here on a Saturday afternoon looking for a canopy to take on a camping trip.
This place is pretty cool. They have everything to put together a kit for a custom tubular steel canopy or you can buy a pre-​boxed kit. They have pop ups, tables, chairs, tarps, bungee ball cords.
I looked around for about 10 minutes then went to the counter to ask for the specific size canopy I wanted. The person behind the counter said they were out of stock of the 10×10 angled roof canopy. The next size was a 10×16 angled roof canopy but with red tubular steel frame. Customer service was lacking because I didn’t know they had a 10×16 but with a flat roof and stainless tubular steel. They never mentioned it or suggested it. I had to ask about 10 questions and interrogate it out of them that they did have other alternatives to the out of stock 10×10 and the red tubular steel frame 10×16 that didn’t cost to much more. I told them I wanted the 10×16 flat roof stainless tubular steel frame and I asked if I needed anything extra. They told me I needed to buy the footpads if I wanted them. Only $ 2 each so I bought the six I needed. The kit came with all the tubular steel for the frame, all the brackets for the frame, the ball bungees for attaching the tarp, and the tarp. Good deal. Two 10×10 Eazy-​Ups would be at least $ 400. For my one 10×16 much sturdier tubular steel canopy I paid $ 160. And it will probably outlast me.
No instructions are included for setup. You have to figure it out on your own. But I figured it out pretty easy. After laying out all the tubular steel and brackets setup took me about 20 minutes for the first time.
I was able to use the canopy on my camping trip from 7÷20÷15−7÷23÷15. The canopy was great. Easy to setup. Was perfect. Better than a pop up.

After being in business 33 years and working with vendors all over the world, I was shocked with the level, of lack thereof, of Customer Service from the Manager at PTM. We order 100 to 200 ¾″ foot pads every 60 days and was looking for a new supplier and ordered a sample of the ¾″ Mini Foot Pad for $ 1.05 and was quoted $ 11.72 for UPS shipping charges. We are 40 miles away from their warehouse and thought the charge was a bit high for the size of the product purchased. I called to increase the order to 3 samples, the product cost was $ 3.15 total and was told that the shipping for UPS Ground would now be $ 35.16. The 3 items in total weight less then 2lbs and are very small in size. After shipping items for years, I know this could not be the cost from UPS and asked if we could use our own UPS billing number and was told no. Chatted about the fact that we were sourcing products from new vendors and wanted to see if they could verify the $ 35.16 by asking for the box size and weight and was told no. Flat out no, «I won’t tell you the box size or weight and if you want the item you could either pick it up or pay the $ 35.16.» Very sad that someone would treat a potential client this way even after explaining the situation. Looks like a great company and would have loved to give them our business

They now carry pop up tents. Also they finally updated their website, its now native on a smart phone.

Omg I found the most cutest kids canopy in the world. It comes in green/​white or red/​white is a 5×5. Perfect for theme kids party or daycares looking for that little extra.
With matching kids chairs and tables the order was complete.
Plus, Great and helpful customer service.

I got the best canopy deal from this store. I really like the variety of canopies and tents they have. I been shopping around and PTM has the best prices for canopies in the LA area. Definitely recommending this place to all my friends for their coming birthday parties.

Ivette, knows her stuff, quite knowledgable and very helpful. She is one of afew who makes it fun to plan and shop.

Great selection of tarps and canopies! I’ve also been able to use the tarps for some picnics and outdoor movies/​festivals!

Good customer service with Ivette. She knows so much about tarps. She went above and beyond to help me find the correct tarp for my drive way. This location would be lost if they didn’t have her working there.

MUCH nicer and friendlier than the Compton location.

They have different kinds of Canopies and tarps.
You can find all kind of replacement/​parts of canopies and tarps.
Will definitely come back here!