W.R. Smith, Inc.

I lease a small industrial unit and was responsible for an old a/​c system that broke.
I called around and W.R. Smith was able to come out next day to take a look at my unit.
This was in a recent heat wave and the inside of my unit was staying around 90*. So I was very pleased that they could schedule so quickly.
The office secretaries were very helpful and made scheduling easy even though my business hours are all over the place (Stephanie and Chloe).
The technician was great, Vicente, very polite and professional — and got it fixed within an hour.
The charges were fair. They charge $ 45 for service call and then $ 95/​hr after that. Something that I really liked was that they needed to replace a filter and they only charged me $ 4.25 for the filter. I really appreciate that it wasn’t marked and gouged up to 30 or $ 40 as I feel like they could get away with that. So with that, and their effectiveness in getting my ac back to cold, I highly recommend these guys.

This place is a joke and so as Bill Smith the owner. 3 ½ weeks and our air conditioner still isn’t fixed they came out 5 times and when I talk to the owner he said they would be here by 1:30 yesterday and would be fixed, our air conditioner still isn’t working first thing in the morning we checked already starting to sweat and its 7:30 in the morning. an incompetent air conditioning company that cannot even do their job

I called this company when my office had no heat, I was connected with the owner immediatley! As I was explaining how freezing it was he had already dispatched a technician to my business. I highly recommend them and am definantley gonna be calling them for all my heating and cooiling needs. Thanks