Care One

I am a 48 year old woman who has been experiencing the worst service the most unorganized facility I have ever seen, heard or experienced, they have a star for the 4 people they have working here, 2 pt Judy and Alexandra, 2 nurse’s iris and Rodney. They deserve a 5 star for each of them I am very happy with them. .care one has not a ounce of professionalism from the boss to the beginner. .so any advice to anyone find a different rehabilitation for yourself and your loved ones my experience has been a horrible nightmare. .staff has no personality at all not a good morning not a goodnight amazing. .ooooooo before I end my note on the nightmare on elm street I am from Jersey city. .wow coming to bergen county. .yeah right I will keep my body in Jersey City. Smh people choose wiser don’t make my mistake

My 84 year old mother has been at Care One in Paramus for 1 month now after falling in her bathroom at home. Luckily she only got a bruise on her right shin but it was painful for her to walk. I will be discharging her tomorrow from Care One.
She is an insulin dependent diabetic for many years. She also has moderate dementia.
I am an RN. I started my early career in a nursing home so I am not at all surprised by how they operate. As with all nursing facilities, you have to be your loved ones advocate especially if they have dementia. Some of the staff has been great and caring, others are apathetic and just do their job.
I was with my mom for the 2^nd and 3^rd week of her stay. I live out of state.
I showered my mom, brought her clean clothes, took her out of the facility each day to improve her strength and reorient her to her home.
I must say, that if it wasn’t for my care she would have slept or sat in her wheelchair without reaching the level she is at now, which is walking on her own.
I don’t blame Care One as they don’t have the staff, or other activities outside of PT or OT.
The food was fair to me but my mother never complained. She was given sweet desserts each day on her tray although she is a diabetic and her blood sugar was usually high. I let 3 different people now about this but the desserts continued to come.
The bathroom was not very clean but the building is old. The semi private rooms are crowded.
My mom is glad to be going home tomorrow and I will thank all the staff with cookies and a thank you card for their hard and devoted work. It can be a thankless job but if you treat the staff with respect and thanks it will hopefully be appreciated by all.

DO NOT SEND YOUR LOVED ONES HERE! If I could give it less than one star, I would! Looks good from the outside but if you take time to pay attention you’ll notice how bad it is right away!
My Mema broke her ankle in two spots so she had a cast and they told us to bring her there so she could be monitored and taken care of by people who know what they’re doing… Too bad they didn’t do any of that. She has dementia so the anesthesia made it really bad the first couple days, she couldn’t remember where she was or that she had a cast and couldn’t walk. We told the nurses numerous times that her dementia was bad and that she needed to be closely monitored and helped… They agreed and the whole time my family was there put on an act pretending to be nice… I walked thro to see nurses screaming at crying old ladies for standing up or wanting food.
When we left her the first night we got a call the next morning to say that my Mema had fallen out of bed in the middle of the night… Keep in mind they thought my Mema couldn’t remember anything they did. When we got there she was crying saying the nurses were horrible to her. She reached for a blanket on the floor cuz she was cold and fell out of bed… They proceeded to scream at her «WHAT ARE YOU DOING ON THE FLOOR»
Horrible place, horrible staff. I feel so terrible for all the people put in there

This place should be called Care None.
My sister was in here for an extended period of time. I could imagine it’s okay for someone who is «able» to fend for themselves but let me tell you if you are truly handicapped you had better have your family and friends visit you every day to watch out for you and care for you. oh and bring you food!
Over the past year she was in several facilities, this being the worst when it came to food. I wouldn’t feed their dinners to a dog. I had to bring her food in every night I could for her. When they had a Nurse’s appreciation day they brought food in from Kentucky Fried Chicken for them… we know why, because they won’t eat that garbage from the kitchen.
Day one she was put in a room with someone who was laying in their feces and she sat out in the hallway in her wheelchair and refused to go in the room They finally moved her.
I can go on for hours about all the facilities in bergen county but at least she could eat a good meal in most. This place was horrible.
When she checked out I picked up her boxes and they were full of other people’s belongings because the maintenance man was annoyed that he had to pack up her stuff. He put an oil painting that was hung in the room in her box! I just chucked it all — let them explain to the other residents where their stuff went!

On the outside of this place, one would be impressed with its impressive lobby and its false sense of tranquility but after spending sometime there you will realize that they are very understaffed, poorly trained attendants, indifferent nurses, smelly entrees and overcrowding conditions. This place is a lethal combination of not getting the best care for your loved ones. You often have to scream to get help. You will see helpless residents in wheelchairs whose oxygen tanks are empty and nurses not knowing the proper protocols in fighting infections. When a relative arrives for a visit, a good dog and pony show is on display. I would not recommend this place for a loved one..

My mother came here after a joint knee replacement surgery. This is her 2^nd Care One facility the first being on Union St. in Hackensack also for the other knee’s surgery. Yes, it’s been very painful.
The place is very inviting. I came after 8: p. m today and at first there was no one at the desk. In their brochure it states no visitors after 8: p.m. The facility looks like a big town complex. It’s in a very nice, yet somewhat dark area.
When I got there, 2 nurses were taking off the knee straps and a male nurse almost popped in, which was kind of strange. For vegetarians all they basically give you is graham crackers and peanut butter and jelly sandwiches.
It’s only been the first day. This is my mother we are talking about so 3 stars is a lot. The Jamaican ladies were really sweet, and then some of the other aides in other rooms when I walked by… were not exactly as nice.
Luckily mums will only be here for a week. She is sleeping well and I must say the facility looks like a park from the outside. The room was shared with her neighbor who had an elbow injury and was really sweet.