Paramus Medical Imaging

Go somewhere else. Wasted my time traveling there and then get phone call to come an hour later or at 5:30 in the morning.

Let me say this first, the MRI tech (female) is an absolute sweetheart and wish I could rate her as a 5 on her own.
The reason why I give it 3 stars is cause they’re not coordinated. We’ve been there a total of 4 times between myself and my girlfriend for a car accident. I went in early and was taken in on time and was quick.
However, the 3 times my gf has been there has been just ridiculous. We came in an hour early for her first visit to fill out the forms and get her ID copied. (Typical for first time patients). We weren’t seen for 1.5 hours AFTER her initial appointment mind you we were there an hour early already so we were there 3 hours total for a 45 minute test because it was the lumbar spine and foot.
Skip to the 3^rd time for her and here’s where I got pissed off. My gf had aggravated her neck injury to where she was nauseous at times, vomiting and burning pain between her shoulders because her spinal cord was being pinched by the herniated disc. I made sure to get there on time for 630am appointment. They called the day before to see if we could change to 9am but I told them absolutely not because she had an X-​ray appointment 45 minutes away in Hoboken. Guess they double booked her time slot after we booked ours already so they were trying to move one or the other. We get there 1^st and someone came in after us. I’m guessing the other 630. They take him FIRST! Mind you, my gf had to take the pain meds she was prescribed to just MAKE the drive there from the pain let alone have to lay down on the table for her MRI. 45 minutes later her pain meds wear off and she’s in pain and vomiting. The MRI tech remembered her and said why didn’t they tell her the extent of her symptoms because her exam would’ve taken 10 minutes cause the guy who was allowed to go ahead of us was 45 minutes long. She had my gf sit next to her and tried to keep her calm while I drove to a gas station to get her big gulp cups of ice to put in a ziplock bag to help with her pain because they ran out of ice packs. Had to be on empty for them for a while cause the whole shelf was empty. Come back she’s done already and sitting with the tech cause it was dark in her area rather than sitting in the lit waiting room which had me so grateful because she didn’t have to do so.
Also, on the 1^st visit, they never handed her back her drivers license and out of habit of never really needing to pull it out, we assumed it was given back. 3 whole weeks not knowing they never gave it back. They didn’t call to say hey, the drivers license was left in the copy machine. Not until I made my date for an MRI did I ask hey was a drivers license left behind did they say oh yea. We tried calling. (Complete bs)