Burt Brothers Tire & Service

Dirty liars who will screw you over at every opportunity. Absolutely no respect for your time.
Very polite and friendly until you have invested your time bringing your car to them. After that, you can expect to be treated like garbage.
I had a bad experience with them many years ago, thought I’d give them another try. Big mistake.
Ask for Marty if you love being lied to and you really want to have your time wasted!
(For more details about how terrible they are, see my other reviews on google maps, facebook, twitter, angie’s list, etc.)

Used them for some front-​end repairs on a Ford F250 truck when in a time pinch, and didn’t have opportunity to seek out alternatives. They replaced a front wheel bearing and did some other front end work. This was in August 2014. Had to return within a week to have a fault with the ABS braking fixed (collateral damage from the repair). Found out when it snowed a few months later that the vacuum system for the 4WD was not working (more collateral damage). Burt Brothers had done more damage than repair. Then it was time to have a safety inspection in February 2015, and Burt Brothers failed their own work on the wheel bearing done 5 months prior. Again I had a bad front wheel bearing. This time I did the work myself, and made sure it was done right. Will not be returning for service, or tires, or even inspections. They look for anything wrong that they can make money repairing. Their estimates are high and the work is poor.

The wait for an oil change was over 2 hours when I finally got my car back they told me my transmisson fluid was black and needed to be changed asap. I decided not to do it that day because it would have been another 2 hours, I had my friend, a mechanic come check my transmisson fluid and was told it was fine. Big waste of time and big scam. Never going here again.

over priced… inexperienced mechanics
able to get $ 1400 quoted job done for $ 420 at another park city mechanic.
on another occasion they told me that my car had to be towed to the dealership to be fixed, had it towed, turns out the lug nuts were loose.
save your time and money and avoid…

Awful. Lost 3 of my lug nuts and put different ones on without telling me, none of which fit my lug wrench. Did not try to make up for their mistake and I had to purchase 3 and replace them myself. Bad company, bad customer service all around.

— Stopped by on Wednesday and spoke to BRIAN… He quoted me $ 760 bucks for some continental tires, but had to order them and the y would be there Thursday at around 1pm.
— I didn’t get a call by 2pm on Thursday so I decided to call them. I called them up and was told that there was a mistake and they got the wrong tires delivered and if I want them to send a courier to get them. I told them that they don’t have to do that for me! I was told that the tires will be there guaranteed on Friday at around 1pm.
— I got a call on Friday at around 1:30pm telling me that my tires are there. After talking to Terry for a bit, it turned out that those were not the tires I ordered! He assured me that he would look into that and would give me a call back shortly. He never called so I ended up calling them again. I got Terry on the phone again and he guaranteed me that the tires would be there later today!
— I finally got a call at around 4pm telling me to come down there and have my tires installed. I got there 5min later, spoke to someone at the front desk and was told that they are sorry and gonna make sure it getting done fast! Ten minutes later Terry came over, introduced himself and told me that they checked the alignment and the TOTAL IS GONNA BE $ 1140!!! I knew something wasn’t right when he told me that they already had checked the alignment and that it was ok?! The tires are worn out badly on the inside BECAUSE the alignment is off! However, I told him right away that this is not what BRIAN told me!!! He called BRIAN, spoke to him, telling me that Brian doesn’t remember!!! He offered me some cheap Tires instead and I said NO! I told him to take the new tires off because I was not willing to pay that much more from what I was quoted! It turned out that they never put the tires on!!! Why would someone not start the work, telling you that they did though, unless they are expecting you to not pay?! And why would someone not pay, other than knowing that they got ripped off!!!
Long story short: The place is TRYING TO RIP YOU OFF!!!