US Post Office

Hopefully this will let me give 0 stars. Service is HORRIBLE IN Park Ridge. I’ve had lots of mail never delivered to me, PR to PR mail take 9 days, and when I do a vacation hold, I find 10 days of mail STUFFED into my box! Counter service is poor and supervisor is lazy and sits at her desk and does not pitch in to help.
On top of it all, I’ve had to complain to the city that our PO always has overgrown grass and weeds and unkempt bushes. Just plain UGLY!

The woman that manages this post office is the pits. She was chomping on potato chips as she was talking to me. She didn’t listen to what I asked and after trying to explain what I was looking for she put me on hold and never came back. The mail should be delivered four days a week and this post office should be open only on Fridays. They’re lucky I don’t rule the world.

I have lived in Park Ridge for 15 years. Delivery has always been an issue. couple times the carrier was 1 house off and delivered next door neighbors mail down the street. The lobby is another issue. Busy and never enough people to work the stations. I used to work at a bank, if you were at break you would be called back if there was a lobby of customers to take care of. Then we went back to our break/​lunch. We serviced our customer first.
I also work in Park Ridge in an office Center off Northwest Highway. our main carrier always has an issue. too busy, not busy enough, too many packages, never has a good word to say about his employer. Never get a hello how are you from him. and when I ask how he is doing, he either complains about something or gives me a grunt. so I no longer ask. Just hello and thank you. he is on vacation quite often or on medical leave, gets hurt on the job. it is so pleasant then to have a friendly substitute carrier. and in the winter or summer, half his route are the office buildings and some of the neighborhood. Not like most who have to brave the freezing temperatures, rain and then heat and humidity.

Revised review: Our one and only post office in Park Ridge. OK, it’s not like the my old 60 634 madhouse on Irving and Narragansett or the brain-​dead office for 60 639. However, it has its share of problems. Parking isn’t one of them, except maybe around Christmas time or on a Saturday morning.
The lobby has the PO boxes and a package mailing system. Pretty much for everything else, you have to wait inside. Buying stamps is particularly annoying here, since they could boost efficiency by putting in a machine that dispenses rolls of stamps like the Des Plaines office on Oakton. But no, you wait in line for something that simple.
Meanwhile, the people manning the counter take random breaks regardless of the line. You could have a line all the way to the door with the counter help of 3 people going down to 2.
There was a redeeming quality while I waited during my latest visit. The music playing inside was none other than Yes’ classic 90 125 album in its entirety. I heard 3 songs in sequential order before my turn came up. At least someone’s got good taste, so it’s not a complete waste of my time.
For area residents, I recommend sticking to the more efficient Des Plaines or the Harwood Heights 60 656 branches for your postal needs.

I hardly ever write reviews but I felt compelled to write this one I have not received any mail for the past 2 months. I have mailed myself postcards and empty envelopes just to see if I get any of them well that would be a big NOPE. I noticed a sign by my neighbors mailbox asking the carrier to put the mail in the correct box as her mail kept being delivered to another neighbor down the street.

I have lived in this community for 30 years and the mail service is probably the
most exasperating. You never know who is getting your mail cause you are
getting other peoples’. Two days ago I got no mail but got all of a neighbor’s.
Yesterday no one on my block got mail. When I called today I was told regular
mail person called in sick for 2 days and today also. The relief carrier did not
know the route, fell down and it got too dark to deliver. What a way to run a
business! I go to the DesPlaines branch for all postal services; unfortunately
I can’t go there for mail delivery.

If there was a 0 star I would hove it a 0. Worst place ever. So many things are wrong that I dont have the time to type

If I could avoid going to this place I absolutely would! in fact I do, I would rather drive to Des Plains post office before I go to the Park Ridge one. Most employees here are not very nice, they have no customer service skills. I been here plenty of times and I am not changing my mind. I feel that they know we as customers NEED their services and they are right but they also need the business so they should care about their customers. It is impolite when you are standing in front of them and they barely acknowledge you and they keep on with their conversation amongst themselves and or with customers they know who probably go there in a regular bases. Not to mention that they are slow and it smells so bad in there. I just like good customer service, I would be able to ignore the smell if they provided good customer service…

Love how close this is to me and love the nice staff and service! :) Thanks US Post Office!