Creekside Dental

I’m currently a stay at home mom, but prior to that I worked in the dental field for 9 years. I don’t like to inform the office of this information so I can see how well they do etc. My first appointment was a cleaning and the hygentist was very thorough. Dr Willis welcomed us to their office, was kind and personable. Two thumbs up there. Unfortunately, I had a cavity. Next appt, Dr. Willis did an outstanding job. For the first time (ever) I had no idea he had started giving me my shot/​anesthetic. He was so gentle and the appointment was so easy. Dr. Willis took pictures of my tooth (I’m a visual person, so I love this) after he removed the decay and after he filled it. I felt important and that my needs were taken care of and met (I have high expectations too). If I ever start working in the dental field again, this is an office I would work for! Thank you for taking care of me and my dental needs.

The hygienist Leslie was wonderful and the dentist was nice, too. The billing office and front desk were not competent and made many billing errors that we had to catch — one error charging us more than double what we owed. After expressing frustration about this for our family of 5 they sent us a break up letter instead of fixing the problem.

Dr Carey is such a great guy and all of the team are so nice. He does a great job. I have been coming here for 8 years with my wife and two kids.. Highly recommend

The Dentist and Hygienist were good but office staff and billing were terrible, I was constantly quoted a price before scheduling a procedure and after the procedure was performed I was told that it was significantly higher. I was sent bills saying I owed monies however all of the services were paid at the time of the visit. When this was questioned they said to just ignore the bills and weren’t sure why they said I owed money. They were very unhelpful when it came to my insurance limits and coverage. After speaking with them on constant billing issues and not reviewing my insurance coverage correctly they sent us a letter saying that we weren’t a good fit for them and that they would not be providing my family anymore services. So if you want a good dentist with terrible office personnel that can’t bill you correctly or follow through with what they say then this is the place for you.

I really wanted to like this place. The receptionist and hygienist were super sweet and personable. The Dentist (Dr. Willis) was jovial and friendly. So what could possibly be the problem? The problem is that I did not get a thorough, proper teeth cleaning. In the span of exactly 1 hour, I had x-​rays, my gums were evaluated and rated, I received a rushed dental exam by Dr. Willis, and after that I received a very cursory cleaning which mainly consisted of some rushed scaling of my upper back molars. I have never had such a poor teeth cleaning in my life. Now I have to go to another Dentist and spend more money for a proper cleaning. Needless to say, I do not recommend this Dental practice. They seem to be more oriented toward cosmetic dentistry.

I wanted to like this place, but every time I come here I leave frustrated. Today I should have been «in and out» but was left to wait for 25 mins in the chair while the dentist performed some long procedure on another patient. All I needed was a 2 minute «check» at the end of my cleaning and I would be out the door, but was left to wait while I missed work. The doctor had a choice of which patient to work on, and decided it was better to let the 2 minute patient wait on the 25 minute procedure. Last time I had a crown done they didn’t even ask me what material I wanted. I wanted gold as the other dentist told me it was the best material. The 2^nd dentist put in the composite material without ever even asking me. I didn’t even know what the chose FOR ME until after it was in my mouth. Enough is enough. They don’t respect your time. They don’t ask what you want done. You are at their mercy.

I’ve been seeing Dr. LaCouture most of my life. He is an incredibly skilled and knowledgeable dentist. His office is equipped with up to date dental technology, and all of his staff are very friendly and welcoming. He is probably the happiest person I know and I have no shame in saying I love going to the dentist! LOL! I’m surprised I’m the first to review Creekside on here, because everyone I know that goes there just raves about it. Love my smile.

The worst part about moving is reestablishing all the services our family needs. Since moving to Parker 6 months ago I have seen Dr. Willis twice — 1 check up and 1 filling. The office staff is very nice and accommodating. Dr. Willis was very nice and thorough. They showed me pictures of what they were filling and what they were concerned about so I didn’t just have to take their word on it. I wasn’t pushed to schedule for treatment, which I appreciated. The filling was painless and Dr. Willis expended great effort to keep me comfortable.