Integrated OB/GYN

Just okay. There was really nothing wrong, but there was nothing great about this practice, either.

This is the worst doctor i have ever seen! The only decent person is the ob nurse!
After trying to get birth control on my last visit, and being told i couldn’t receive that kind because that specific doctor didn’t do it, I was billed! When scheduling the appointment i made it clear exactly what i wanted and they still put me with a doctor who couldn’t do it. I sat in the waiting room for a half hoyr before the front desk girl finally came to talk to me and discussed medical matters in front of the other patients. It was a full waiting room. Well i never got to go back and see a doctor and they billed me for the appointment!!!
Do not go here!

This is my 3^rd pregnancy and 3^rd ob/​gyn practice (due to moves b/​w each). Of the 3, this has been my least favorite practice. Wait times are long (even when I’m the first patient of the day). There’s a lack of attention to detail in the office – the bathrooms are often out of toilet paper and seat covers, have broken soap dispensers and missing hooks on the doors. And there was one incident when the sonographer asked me to undress (for an intravaginal scan) while she remained in the room. It was weird and made me highly uncomfortable. I don’t have complaints about any of the doctors who I’ve seen, I’ve just lacked a rapport with them and when my main doctor has been unavailable, the other doctors who see me aren’t always familiar with my chart (and I’ve had some potentially major complications with this pregnancy). The front end staff is professional enough but not personable in the least. This is the first office that has tried to collect payments from me during the course of my pregnancy based on an «estimate» of what charges will be for the labor and delivery. I’m more comfortable waiting to hear what the insurance company says I owe than what the office tells me I will owe. There’s been no singular negative experience to pin my review on, I just have not had a great experience overall (and I promise that I am a pretty low key patient who has never written a negative review about a practice). I wouldn’t recommend this practice to a friend and I will be finding a new practice after I have my baby.

Like the other review stated, this place has the WORST customer service. I have never encountered a doctor’s office like this… I moved to the area recently and needed to find a new doctor. I guess these doctors work out of 2 locations, I was confirmed for one location but really had my apt at another, that was mistake #1. Then i had my Birth Control implant put into my arm, they said it would cost me $ 90 after insurance. Weeks later, get my insurance claim-​they paid it in full so i was owed my money back from the office. I called, asked for billing. Was on hold for over 13 minutes, a girl picks up. «oh sorry i thought i transferred you, call this number» another 20 mintures later, oh you will see your money in 3 weeks to 45 days. Umm what? when i refund anything on my debit card it is there immediatley, so how is this different. «I dont know»…Awesome. good job instilling confidence in this patient… They dont apologize for messing up apts and couldn’t care less if they over charged you. I will go back to my AZ doc before going back here. I liked the actual doctor but the bad service outweighs that.

They’ve recently updated their phone system so that anyone under the Centura Health umbrella calls the same line and then you are dispatched out from there. Unfortunately it is a NIGHTMARE! I’ve called them 3 days in a row now trying to ask a billing question– each time I’ve been on hold for 20+ minutes while also getting transferred several times to the wrong place. I switched to this OBGYN practice because it was smaller and I felt like I’d get more personal attention– now that is the farthest thing from what they offer. DO NOT GO HERE! HORRIBLE CUSTOMER SERVICE! NO WAY TO ACTUALLY TALK TO ANYONE IN THE OFFICE BY PHONE!

My wife went here for her most recent pregnancy. She says «I mostly saw Dr. Woodman throughout my pregnancy and she was absolutely amazing! I loved that everything I asked her for her advice she gave me an honest opinion along with facts for every side. My pregnancy and delivery were comfortable and not to mention pleasant because of her and this office. Dr. Woodman is personable and talks at my level, not distant like some OB’s can be. I’ve also seen both Dr. Lee’s and they are great as well. I loved going into office visits because the staff is so friendly as well. Amanda at the front desk is always so stinkin happy and fun to talk to! She always made it a point to be friendly to my 2 year old son, and so did all the nurses I encountered. I would DEFINITELY recommend this practice group for pregnancy and/​or general woman’s care. Love it!»

I have been seeing Dr. H Lee for the past 7 years, since moving to CO. I can’t say enough great things about her or the level of service that I receive from this office. I echo the sentiment of the other reviewers who have listed the high level of professionalism, patient services and that the Dr. really does remember you each visit. That is pretty amazing considering that this is not a small practice. She is very friendly, caring and informative and makes an awkward situation much less awkward. I never feel rushed and questions are welcome. I have referred many of my friends to Dr. H Lee, and will continue to do so.

Most people aren’t willing to review their lady doctor, but I am! I have been coming to this practice for several years. They have always been very professional with their patient services and administrative functions. I was referred here when I was in the military, and have continued to go over the years after I got out. I am always impressed with how much my doctor remembers from our visits from one to the next, despite the months and sometimes year that goes by before I am in again. She’s always very personable, friendly and obviously caring. I like that this practice is open to using alternative treatment methods. Sometimes my wait for my doctor is a little longer than I would like in the exam room.