The Sod Guy

We had sod delivered and installed today and we couldn’t be happier! It looks great and they cleaned up well. Matt gave us instructions for watering during the heat of the summer. Looks like we are babysitting for a while!

The service was terrible. They told me that my delivery would take place around 9 am. I hired two guys for a couple hours to help out. The problem was that they only delivered half my order. I called them and they said they would send me the the remaining order at 2:30. I asked them to send someone to help installing since my help was leaving at 3. They told me because I didn’t order it before they couldn’t help me and if I pay them they could send someone the next day. The sod is only good for 24 hours.
When a customer is in need from your mistake, I would hope you would do your best to help them out. Not this company. Once they get your money, they simply don’t care about you. You are a paycheck to them, not a customer.

I’m a first time poster and I hate it to be negative. Initially the sod guy installed beautiful sod throughout the yard and it looked amazing. As time went on I saw the sod was having a hard time rooting and became patchy and didn’t look as good. After a few months, and tons of rain, the majority of the lawn now looks fabulous. However there are five or six dead spots in the yard that didn’t come back. I called the sod guy multiple times and even emailed him pictures of the sod only to discover that I was asked to pay $ 600 to come fix the parts of sod that didn’t make it. I was surprised to see that they weren’t a little more eager to help my yard look amazing and to leave me as a satisfied customer. Instead I’ve got to go buy sod from somewhere else and try and install it myself. I cannot recommend the sod guy to anyone looking to get their yard sodded.

We just used The Sod Guy to replace the sod in our backyard. They were very easy to work with and did an excellent job. I was amazed at their prices. Very reasonable. I would definitely recommend The Sod Guy to all.

This company rocks! Shaun was great. Last Memorial day my father in law went out to the sod farm to pick up a couple hundred square feet of new sod. I was told I did not need to reserve, however when he went out there they were out. He was directed to a vender to pick up. When he arrived at my house we laid the sod, unfortunately about half was brown. I contacted Sod Guys that next Tuesday and Shaun immediately responded and apologized for the inconvenience. She asked me what I wanted to do and I told here that it was already laid, I would see if it would green up. Well, It didn’t. A month or so later I contacted Shaun. She sent out a crew with fresh sod and replaced the brown areas. Shaun was professional, friendly and accommodating. I would absolutely recommend this company to anyone looking for great customer service and a superior product.

PRETTY EASY PROCESS! We felt weird hiring a company who doesn’t do on-​site estimates and req’d 100% up front by credit card… but after a call with MANY QUESTIONS, Proof of Insurance & a check with the BBB, we hired them. My Hub used their online calculator to figure out the cost, and they came in $ 800 less than a landscaper we already knew (2,740sqft — 270 rolls of sod)! They showed up on time, worked really hard, removed old sod & rocks and used their big Rototil to mix the compost into our property. The foreman, Miguel, is quite the perfectionist. The front desk is so friendly, no question is dumb for them (believe me, I KNOW lol!), and they tell you to call if anything negative starts to happen with the grass. It’s been a few weeks now, and our Kentucky Blue Grass is beautiful! Our neighbors even yell from the 2^nd story of their houses telling us how awesome it looks. If we ever need new sod for the front yard, we plan to hire them again!

So, my wife and I bought a foreclosed house out in the burbs. Naturally, this house was a slight mess. The grass was totally dead and had to be replaced.
The Sod Guy was great! I visited their website and they had thorough instructions for prep, installation and continuous care. No need to look at some random website with weird half-​ass instructions.
When I called and spoke with Sally to order the sod, she made sure I had prepped the area properly and had enough knowledge on how to install their product. You could tell that interaction with all employees were totally in to their sod. Even the delivery man, made tips and dropped the sod exactly where I needed it. How cool is that?