Pet Care Extraordinaire

Yaaaaassss huuunnniiii… when i say i didnt recognize my pooch… I MEAN THAT IN A GOOD WAY! My dog was FILTHY…(westie) he needed the whole nine… everything from nails to de-matting…to sanitary clip.(I DONT EVEN KNOW WHO THE GROOMER WAS… I KNOW IT WAS A WOMAN.)she have my baby walking around like he’s top gun… with his chest stuck out and his tail wagging… giving the bitches his best doggy grin… and on top of that… SHES REASONABLE!!! Very professional over the phone (my mom and sis took him for me, because I work ALOT) I will most def take my westie back…

Making the appointment was easy it was my first visit and first cut. I have a bad breeder and was taught a lot of misinformation. I explained my ‘experience’ with trying to groom my dog before but every time i spoke to them in person they had to keep pulling it back up again. I feel like if I am coming to you for a service I would like that service done because clearly I couldn’t do it myself. I don’t want to hear complaining about my dog’s hair. With that I assumed she didn’t want a tip and I was irate about his cut so that wasn’t happening no way.
I also told her what I would like done with his paws and it could have worked with his short hair and she did w.e. she wanted anyway. They also didn’t know how my dog came (leash), name or that I was his mother that dropped him off in the first place.
Then after being looked at as if I am not his mother I was then asked for ‘vet info’…why wasn’t that asked when I made the appointment or when I dropped him off in the first place? I will not come here again

Jean DiFatta and her outstanding team make my Old English Sheepdog look gorgeous! They always do an excellent job and deliver superior customer service.