Sheraton Parsippany Hotel

We were only there for a very short visit but I was not impressed. Our room smelled like a huge mildew party. And I never got nose blind to it. I was getting whiffs of it all night. Gross. That means air circulation is poor and rugs are old.
Whole place probable hasn’t been renovated in 10 – 20 years.
Second most important issue was the squeaky bathroom door. Because of how it was positioned you could go in at night without waking up your sleeping partner. They need to grease the door hinge.
Third issue was the very loud air conditioner/​vent. Too loud. We had to turn it off. Then it became very warm overnight.
One final issue I had which might be my own issue was the pillow sitch. These pillows were too fluffy which cause an uncomfortable neck position. They were also too long. Again this one might just be me.

Prior to my experience at this hotel, the front desk agent who checked us in was super polite, professional and informative of places for us to check out. He even gave us a complimentary internet access during our stay which was super nice of him. I picked this hotel just because it was a pet friendly hotel, and I didn’t want to go anywhere else without my dog. After signing the waiver for my dog, we were ready to go to our room and enjoy our stay here. After dropping off our luggages, we went down to the basement to check out the pool, gym and the spa. The pool seemed to be busy with lots of kids, spa seemed to be closed; the gentleman told us the appointment was needed 24 hrs prior to have the ladies come which was a bummer.
They had a beautiful park where I walked my dog during my stay. I loved it and my dog certainly loved it too. I would recommend coming here just for a nice relaxing time with your family, but the area around has pretty much nothing. If you don’t have a car, pffft forget about it. A little drive then you will be able to get to some restaurants nearby.

Was traveling to nearby Edison, NJ to ski for Valentine’s Day weekend and needed a place to spend the night. Booking the hotel was relatively easy via Expedia.
Note: they have a relatively late check-​in starting at 3pm.
When we got to the hotel at 4:30pm the front desk receptionist greeted us with news that they overbooked the room we selected (luxury King). I’ll admit that I was beyond frustrated with their carelessness. But eventually calmed down and accepted their alternative accommodation, double twin room. Had to spend Valentine’s Day in a separate bed from my girlfriend.
They also offered complementary chocolate covered strawberries, which only showed up to our room after persistent calling the front desk. Guess what, when you promise complementary perks, especially in response to a mistake on your end, it goes without saying that you make an effort to appeal to the customer. They literally threw 4 pieces of strawberry on a planet and curium wrapped them. Strawberries were frozen and inedible.
Across the room we had a bunch of kids staying with the adults further down the hallway. Kids were disturbing into the night, slamming the door, playing obnoxiously loud music, and screaming. I had to address the matter with the parent a few times and he assured me that his kids would be going to sleep shortly. When that didn’t work, I called the front desk to have them address the matter.
Finally managed to fall asleep around 1am and around 2am security was banging on my door because they finally found time to investigate the matter. Are you fucking kidding me? Not only do you take your sweet ass time coming up but when you can’t find the source of the ruckus you have the audacity to disturb me? It shouldn’t take security an hour plus to investigate a noise complaint.
We checked out early in the morning but not before indulging in the complementary breakfast buffet (this too was part of their effort to apologize for overbooking our choice room). The breakfast selections were disappointing to say the least. Cold coffee, stale bagels, rotting fruit, etc.
I’ve never been this disgusted by a hotel stay. Safe to say I’ll never be visiting this site and perhaps any Sheraton at all.

We checked in for a staycation, service was generally ok. We had a drainage problem ended up having a dirty sink for the both days we stayed. But the manager was nice enough to take care of it, we liked the room so we didn’t requested to be changed.
I got charged an extra $ 10, the service fee is incorrect on my receipt, they doubled the charge and I assume it’s a mistake, they have two different charges. I will be calling them to make it right. Check your receipts people.
My issue was the restaurant, room service. They have been giving me a copy of the receipts, however they stopped giving it last night. So make sure to ask for it when you’re ordering your food (if you like to keep them until you check out to compare it to the total charge). The morning service waitress had an attitude when I asked for my copy. Not nice, nobody wants to work on Valentine’s Day or Sunday but don’t be rude to the guests. The guest services desk is helpful.
Overall the stay was ok, it was just to relax, guest services and front desk was good. If you have a problem with the room let them now, they will take care it and they will take care of you.

My wife and I took our kids here for a one day vacation. I like how this hotel let us bring in the kids for free and did not charge extra for them.
The room itself was spacious and clean. It also had a nice view of a pond.
My family and I enjoyed spending time in the in door pool (given this was December having a heated indoor pool to swim in was nice). My only complaint about the pool was that is was rather small. Lucky for us it wasn’t that busy when we were there.
We ordered in dinner. It cost the what most hotels charge for food, l; expensive. It did taste good though.
The staff were for the most part nice and helpful. The cleaning staff did knock multiple times in the morning, even after we told them that we were not leaving till checkout time.
Overall we had a great time and will probably go there again when we want a one day vacation.

Although Parsippany isn’t the first place most people think of for a vacation in New Jersey, Sheraton Parsippany Hotel is the right reason to vacation in this area. Reasons? Price, aesthetics, and service!
They always offer deals on Groupon for a night $ 89+taxes = $ 107 per night. We had the deluxe king room (I believe you can even book a club room on their special access floor) and it was super nice and spacious. It had a couch, a super long desk, huge television, and a super comfy bed of course! We were on the SPG floor too, but I’m not sure if there’s any add-on’s as an SPG member other than the two free bottles of water. Wi-​Fi certainly wasn’t free for us but we didn’t really mind. Parking is free. Service was definitely great. Ivy warmly greeted us at the front desk and was so polite and wonderful. Upon leaving, Michael kindly went over our receipt and had us on our way.
The entire place is super family friendly and is large enough for event space booking (they had a lot of open rooms). The pool was great — there’s a lane for adult swimming (although there weren’t many adults swimming as there were mostly kids). Lots of space in the jacuzzi (it’s shaped like the number eight and can fit more than your typical jacuzzi).

Pool area not child friendly. Kids area is ¹⁄₃ of pool but bc most can’t reach past 4ft it is more like ¹⁄₆ of pool. At 1 point, 25 kids cramped in by the stairs. Lots of complaints to front desk but they refused to open up the rest of the pool. Safety hazard! ²⁄₃ of pool was empty.

Firstly, I like how this place looks like a castle!
When we walked in to check in, it took a little while before The person at the desk came out from where ever he was to check us in.
We got there at around 12 am. We were hungry. the man at the front desk was very helpful in giving us a list of places we could drive to or have deliver food that was still open.
The room was very spacious, and very clean. I have no complaints at all.

Beautiful hotel and nice workers! Definitely a place I would stay at again if we come back down to New Jersey!

Great rooms, staff has been exceptional. Pleasantly surprised at the how good the food is at The Tipperary Pub in the hotel.

Loved it here! Was well accommodated absolutely no complaints… well the restaurant inside is nothing to write home about, but the suite was AMAZING!!!

Where to start …
Gift shop: extremely small, cramped, over priced and EXTREMELY hott
Room: nice … Nothing special or eye popping, tvs are small and out dated
Bathroom: plenty of towels which got me excited … Except they feel like the type of towels you give to your cleaning lady to clean the floor with … Ugh
Front desk: The people they hire are very slow and hard to understand took awhile to get to the point .
Gym: decent size… has all the equipment you would typically need — everyone was very friendly
Pool: very nice
Steam room was probably my favorite part of my entire stay .
Breakfast buffet: $ 22+ for mediocre food. Not worth it
The hotel is nice for a place to sleep …
That’s about it

I truly enjoyed my stay at the Sheraton. It was all I could ask for & more. The room was very spacious, the staff was nice & it was quiet !

Hotel is OK. It’s a castle and the rooms are good sized but it is OLD. Low ceilings, with an air conditioner in the room is as loud as a jet on take off and wakes you up all night.
Traveled her with kids and the TV which you need to get anything done, has NO good channels for kids unless you pay-​per-​view, so you buy a Mickey Mouse club but you only get to watch it once! WTF!
Pool looks like the black lagoon for water quality, and they ran out of towels (yay!).
Shower is perfect if you are 4′ tall and like a spray equal to a spray bottle. Can’t wait to see what breakfast brings. Looks like the complimentary breakfast is a distant memory. Same buffet just as crappy just costs a lot more.
Sheraton is following the lead set by airlines of nickel and diming you every chance they get. Oh, and don’t take the tall bottle on the night stand its $ 4 for a 1 liter bottle of Nestle water.

I recently had to stay here for a couple days while on a business trip in Parsippany. Pulling up, I was taken back a bit by the strange design of the hotel. It looks like a medieval castle but the inside is decent.
Staff is somewhat friendly, although they do not go out of their way to make you feel comfortable. The sheets on the bed felt a bit strange so I had to request new ones. I was disappointed to find out that there was not a mini fridge in my room and being here for a couple days, they’re a necessity. Broken shower nozzle, a noisy a/​c unit that kept me up a bit during the night, and horrible channels on the television — so bad that they might as well not have tv’s in the rooms. Water pressure is pretty much nonexistent and not a great hotel for folks on the taller side (I’m 6’1 and had to practically kneel to use the shower).
All in all, not worth the money. At $ 250/​night in the suburbs, I expect much, much more.

Upon arriving to this hotel I was initially very impressed; however after several inconveniences my opinion has drastically changed. We were unable to check-​in early when we arrived at 2:30, which is understandable, however when we came back around 3:30 — 4:00 to check in (check in is at 3:00) we were put into the wrong room, with the incorrect amount of beds, which we were never transferred out of. I then called multiple times to the front desk for sheets, which we were not provided with, and they were never brought to our room. This is not something that happened in our room, but multiple friends who were staying here had the same thing happen to them.
Also, at check-​in, we were told that the hotel bar would be open until 2:00 a.m. After traveling several hours to attend a friend’s wedding, we were excited to catch up at the bar after the reception. Unfortunately the bar was shut down before we returned to the hotel at 10:30 and the management did not seem apologetic about this at all. Overall, this was just a negative experience and I would specifically not suggest using this hotel for an event block.

It’s a Sheraton — usually means good things.
The room is nicely appointed, bath, desk, and bed (s). The alarm clocks are pretty chintzy.
This is really a business hotel. Pity the poor kids that have to stay here.
They have bar /​restaurant — decent.
They have a health club in the basement — which you get for free, but other people have monthly memberships for — so that makes it better than average.
Close to route 42, so there are LOTS of dining options nearby.

Stayed here this weekend for a conference. Parking was a great plus, the rooms are decently sized. Staff was very pleasant.
Cons:
1. Shower pressure. Nonexistent. Plus, I’m 5’9 and the shower head makes the water hit my chest not my head.
2. Asked for late checkout, housekeeping came in TWICE. The first time at 830am (on a Sunday) and the second time at 11:30am. Both times are long before regular checkout time anyway!
3. Dirty. The common areas were utilized a lot during this event and I get it, lots of people and lots of kids BUT not an excuse for strawberries and chips to be in the staircase since Friday and leaving food out overnight.

I stayed at the Sheraton Parsippany for about a month so I’ve had so I’ve had some very different experiences from the times I’ve spent there. First, the building looks fantastic. Love the castle or as I call it, Hogwarts exterior. When you step in the first thing you’ll notice is the rotating door that they seem to NEVER EVER fix. It is one of the most annoying things I’ve had to deal with when looking at such a hotel. Does it cost that much to fix? The reception and staff are very friendly. On site they do have a restaurant, a living room area, a gift shop and even a gym in the basement. The gym is a pretty decent size with a variety of equipment. The times I’ve gone I’ve arrived on a Monday so the rest of the world was checking in but I received my information quickly and I was off to my room. I have stayed on the Club Lounge floor and a SPG floor. I prefer the club floor as I get so annoyed with going back and forth to the club lounge to relax. the club lounge is relatively big but the stuff there is never stocked. As they have so many people there it gets raided frequently and they need to have someone there monitoring it at ALL times in order to ensure people can grab and go at the high times like 6:30am — 8:00am. I would expect such things at Sheraton’s. The room themselves are okay. There is always the small bathroom but the bed and living area is just fine.
I did have a major problem with the cleanliness of the hotel. I ended up seeing someones fake nail in front of my door and I didn’t say anything because I wanted to see how frequently they cleaned up the place and the hallway. Why did I consistently see that fake nail every single time I walked to my room. Additionally, there was an issue with my room as I looked into the shower and it was just filthy. It didn’t look like a rag at touched that tub. I was moved to another room but I was still a bit traumatized. The parking situation is okay but it can be a bit of a headache. Overall it is a good hotel for the price.

THE GOOD:
The interior of the hotel is pretty nice, above average in my opinion for a mid-​tier hotel with very spacious rooms, comfy linens, and everything you need to feel like home when traveling for work (including Starbucks coffee in the rooms). I stayed in a standard room with a king-​sized bed for 5-​nights.
The front desk staff was great, very friendly and offered to give me the scoop on local food and places nearby (including an Apple Store as I left my laptop charger at home). The second day I was there a button broke off of my dress shirt and they have complimentary sewing kits, which saved the day. Awesome.
The hotel is surrounded by pretty lush grounds and has a great outside walking/​running path as well as indoor and outdoor pools — very nice amenity. They have a large fitness center as well with free weights and machines, treadmills, etc.
Oh, and free WIFI too, which is cool.
THE NOT SO GOOD:
The food at the hotel was very, very disappointing. I had the overpriced buffet one morning and was pretty disgusted — powdered eggs, frozen waffles, etc. Definitely not worth the price. I had lunch and dinner at the hotel as well and was equally discouraged for the price.
As far the bar goes — there was a huge conference going on and only one bartender at night. The dude was overwhelmed and as a result, we were all underwhelmed as you had to wait and wait and wait for a beer or cocktail. I felt bad for the guy working but hotel management definitely dropped the ball.
The AC in the room was a tough nut to crack as well and it was loud. I messed with the temperature for 5-​nights and never got it right. Too hot or too cold and again, when it came on at night — it woke me up. I’m not sure if the thermostat needs to be re-​calibrated or if I’m just a moron but I definitely struggled to keep the room comfortable. Some of my co-​workers experienced the same.
Also, the bathroom (while spacious) had the worst water pressure and spotty temperature. Trust me, I totally get the new environmentally friendly approach of waterless toilets and conserving water in general; reusing towels, etc. but I could barely wash the soap off under the drizzle. The temperature was hit and miss as well. If you showered at 5pm-​6pm, you would run out of hot water quickly. Same thing around 6:30am-7am. Upgrade the hot water heaters please!
OVERALL:
I would stay here again for business and recommend it for business travel only. It has everything you need and the price is right (about $ 170/​night) so your company won’t squawk at your expense report. That said, I would not want to vacation here as the issues with the room temperature and shower were irritating and who wants to leave the hotel for every meal when you’re trying to relax and unwind.